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Senior Patient Services Specialist

2 months ago

Edmonds, United States Providence Swedish Medical Center Full time

Description The Patient Services Coordinator II functions as an integral team member of the Swedish Radiosurgery Center (SRC) and as such assumes a key role in effective customer service. The PSC II exercises independence in the planning and accomplishment of a wide spectrum of clerical and administrative duties. Responsibilities include: scheduling of new patient and follow up appointments and subsequent treatments, patient referrals, patient registration, preparing and maintaining the patient's medical record, charge entry and billing issue resolution, answering multiple phone lines and triaging phone calls, preparation of monthly statistics. Excellent communication and problem solving skills around patient care and clinic matters are vital. Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish First Hill and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: 1 year of receptionist or front desk experience in a clinic or hospital setting. Preferred Qualifications: Associate's Degree or equivalent from a college or technical school.

Business courses.

Why Join Providence? Our

best-in-class benefits

are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our

mission

of improving the health and wellbeing of each patient we serve. About Providence At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Check out our

benefits page

for more information about our Benefits and Rewards. About the Team Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area. It is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. Whether through physician clinics, education, research and innovation or other outreach, we’re dedicated to improving the wellbeing of rural and urban communities by expanding access to quality health care for all. Providence is proud to be an

Equal Opportunity Employer . We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe

diversity

makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID:

286131 Company:

Swedish Jobs Job Category:

Patient Access Job Function:

Revenue Cycle Job Schedule:

Per-Diem Job Shift:

Day Career Track:

Admin Support Department:

3901 SFH SCI EDM MED ONC Address:

WA Edmonds 21632 Hwy 99 Work Location:

SCI North Campus Edmonds-Edmonds Pay Range:

$27.33 - $41.11 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Check out our

benefits page

for more information about our Benefits and Rewards. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits

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