Client Service Representative
2 months ago
Looking for stability? An innovative company? Fun atmosphere? Come work for a family owned business focused on growth and people, NOT stock price In addition to a standard benefits package of medical/dental/vision, ISCO offers a 3% MATCH ON RETIREMENT. Come feel part of ONE TEAM all while working with leading edge technology for a market leader ISCO Industries is an end-to-end piping solutions provider that specializes in HDPE. Client Service Representatives act as support resources for ISCO projects and our customers by expertly facilitating the business cycle from opportunity through fulfillment while maintaining mutually beneficial relationships in accordance with ISCO's core values so that high levels of Customer Service, Sales, and Gross Profit are achieved.Prepare and submit quotations based on inquiry, design specifications, and/or technical recommendations outlining price, availability, terms and conditions, etc.Determine Pricing strategy either alone or in conjunction with Team Leader, Outside Sales partner, and/or ManagementDetermine sourcing strategies which align customer needs with internal objectivesDetermine logistical requirements and alternatives and assist as needed with executionPrepare and/or provide technical documents in relation to customer applicationFollow up with customers to ensure quote has been received and ask for feedback.Negotiate price and availability with customers and vendors as neededProcess transactions within an assigned customer group or geography with the objective of increasing customer service, sales, and gross profit and within quality standards.Utilize ISCO business systems to process transactions to company standardUtilize approved Customer Resource Management (CRM) tool in daily activitiesManage ProjectsAct as primary liaison between Customers, Outside Sales, various support departments at ISCO, and vendorsEnsure appropriate actions are taken to ensure excellent customer experienceManage timely communication by monitoring and utilizing phone, e-mail, text, or other company approved toolsProvide customer requested information including but not limited to, tracking information, invoice copies, proof of delivery, etc.Monitor commitments to customers to ensure changes and or problems are handled proactivelyParticipate in Sales Meetings and continuous learning programs as requiredAssist with general phone coverage as needed Ensure compliance with ISCO's Quality objectives and standards Perform other related duties as assignedMinimum Qualifications for ConsiderationEducation: Associate (Two year) college/technical school degree in sales, marketing, business or closely related fieldExperience: A minimum of 2 years' experience in the direct customer selling process and techniques including closing sales is preferred, but not requiredSkills: Position requires knowledge of features, benefits and use/application of broad range of company productsFind out more about our Client Service Representative position and ISCO on our YouTube page.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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Client Service Representative
3 weeks ago
Louisville, United States VCA Animal Hospitals Full timeClient Service Representative We are seeking a Client Service Representative to join our team. At VCA Shelden Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners expectations. Were looking for a personable yet highly...
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Client Service Representative
2 weeks ago
Louisville, Kentucky, United States Isco Industries Full timeJob Title: Client Service RepresentativeAre you looking for a challenging and rewarding career in sales and customer service? Do you have excellent communication and problem-solving skills? We are seeking a highly motivated and detail-oriented Client Service Representative to join our team at Isco Industries.Job Summary:The Client Service Representative will...
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Client Service Representative
2 weeks ago
Louisville, Kentucky, United States Isco Industries Full timeClient Service RepresentativeAre you looking for a challenging and rewarding career in customer service? Do you have a passion for delivering exceptional service and building strong relationships with customers? We are seeking a highly motivated and organized Client Service Representative to join our team at Isco Industries.Key Responsibilities:Quote...
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Client Service Representative
3 months ago
Louisville, United States East Louisville Animal Hospital Full timeDescription Position at East Louisville Animal Hospital Client Service Representative - Veterinary ReceptionistEast Louisville Animal Hospital is seeking a full-time Client Service Representative (CSR) to join our team of dedicated veterinary professionals at our hospital in Louisville. CSRs are invaluable members of our veterinary team, and we treat them as...
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Client Service Representative
2 weeks ago
Louisville, United States East Louisville Animal Hospital Full timeDescription Position at East Louisville Animal Hospital Client Service Representative - Veterinary ReceptionistEast Louisville Animal Hospital is seeking a part-time Client Service Representative (CSR) to join our team of dedicated veterinary professionals at our hospital in Louisville. CSRs are invaluable members of our veterinary team, and we treat them as...
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Client Service Representative
4 weeks ago
Louisville, Kentucky, United States Isco Industries Full timeJob Title: Client Service RepresentativeAre you looking for a challenging and rewarding career in sales and customer service? Do you have excellent communication and problem-solving skills? We are seeking a highly motivated and detail-oriented Client Service Representative to join our team at Isco Industries.Key Responsibilities:Quote Preparation: Prepare...
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Client Service Representative
4 months ago
Louisville, United States ISCO INC Full timeLooking for stability? An innovative company? Fun atmosphere? Come work for a family owned business focused on growth and people, NOT stock price! In addition to a standard benefits package of medical/dental/vision, ISCO offers a 3% MATCH ON RETIREME Client Service, Representative, Customer Service, Customer Experience, Outside Sales, Business Systems,...
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Client Service Representative
3 months ago
Louisville, United States United Veterinary Care Full timeDescription Position at East Louisville Animal Hospital Client Service Representative – Veterinary Receptionist is seeking a full-time Client Service Representative (CSR) to join our team of dedicated veterinary professionals at our hospital in Louisville. CSRs are invaluable members of our veterinary team, and we treat them as such. As a CSR, you...
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Client Service Representative
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Louisville, Kentucky, United States TSR Consulting Services, Inc. Full timeJOB ID: 80382TSR Consulting Services, Inc. is seeking a skilled Client Service Representative to deliver exceptional client experiences.Key Responsibilities:Collaborate with clients to understand their business needs and provide tailored solutions.Analyze existing systems and processes to identify areas for improvement.Develop and implement comprehensive...
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Client Service Representative
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Louisville, United States East Louisville Animal Hospital Full timeDescription Client Service Representative – Veterinary Receptionist East Louisville Animal Hospital is seeking a full-time Client Service Representative (CSR) to join our team of dedicated veterinary professionals at our hospital in Louisville. CSRs are invaluable members of our veterinary team, and we treat them as such. As a CSR, you will be the...
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Client Service Representative
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Louisville, United States East Louisville Animal Hospital Full timeDescriptionClient Service Representative - Veterinary Receptionist East Louisville Animal Hospital is seeking a full-time Client Service Representative (CSR) to join our team of dedicated veterinary professionals at our hospital in Louisville. CSRs are invaluable members of our veterinary team, and we treat them as such. As a CSR, you will be the client's...
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Client Service Representative
2 weeks ago
Louisville, United States East Louisville Animal Hospital Full timeDescription Position at East Louisville Animal Hospital Client Service Representative - Veterinary Receptionist East Louisville Animal Hospital is seeking a part-time Client Service Representative (CSR) to join our team of dedicated veterinary professionals at our hospital in Louisville. CSRs are invaluable members of our veterinary team, and we treat...
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Client Service Representative
3 weeks ago
Louisville, United States East Louisville Animal Hospital Full timeDescription Client Service Representative – Veterinary Receptionist East Louisville Animal Hospital is seeking a part-time Client Service Representative (CSR) to join our team of dedicated veterinary professionals at our hospital in Louisville. CSRs are invaluable members of our veterinary team, and we treat them as such. As a CSR, you will be the...
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Client Service Representative
3 weeks ago
Louisville, United States Computershare Full timeJob DescriptionLocation: Louisville, KYThis is an in-office position with flexibility primarily based in Louisville, KY. Find out more about our culture of flexible working. We give you a world of potentialWe have a fantastic opportunity for someone to shape our business as an Escheatment Specialist for Computershare!If you are looking for a role with a...
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Client Service Representative
3 weeks ago
Louisville, United States Computershare Full timeJob DescriptionLocation: Louisville, KY This is an in-office position with flexibility primarily based in Louisville, KY. Find out more about our culture of flexible working. We give you a world of potential We have a fantastic opportunity for someone to shape our business as an Escheatment Specialist for Computershare! If you are looking for a role with a...
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Client Services Representative
2 weeks ago
Louisville, Kentucky, United States Bertelsmann SE & Co. KGaA Full timeThis role is a key contributor to our client satisfaction team, responsible for delivering exceptional service while meeting quality and KPI expectations. As a Client Services Representative, you will play a critical role in supporting business objectives and ensuring our clients receive the best possible experience.Your Key ResponsibilitiesOversee customer...
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Client Services Representative
4 weeks ago
Louisville, Kentucky, United States Bertelsmann SE & Co. KGaA Full timeThis role is a key contributor to our team, responsible for delivering exceptional customer service while meeting quality and KPI expectations. As a Client Services Representative, you will play a vital role in supporting business objectives to ensure client satisfaction with our products and services.Your Key ResponsibilitiesOversee customer accounts to...
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Client Service Representative
1 month ago
Louisville, Kentucky, United States Isco Industries Full timeAbout the RoleAre you looking for a challenging and rewarding career in sales and customer service? Do you have excellent communication and problem-solving skills? We are seeking a highly motivated and detail-oriented Client Service Representative to join our team at ISCO Industries.Key ResponsibilitiesAct as a primary liaison between customers, outside...
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B2B Client Services Representative
2 weeks ago
louisville, United States Arvato Full timeThe Client Services Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status reports, modifying schedules, and assisting the Account Manager with technical advice and problem-solving. Additionally, the representative will handle order management, inventory updates, and...
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B2B Client Services Representative
2 weeks ago
Louisville, United States Arvato Full timeThe Client Services Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status reports, modifying schedules, and assisting the Account Manager with technical advice and problem-solving. Additionally, the representative will handle order management, inventory updates, and...