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Collections Associate

2 months ago

Schaumburg, United States Network Distribution Full time
WHAT YOU'LL DO:

  • Independently prioritize and execute daily collection activities; contact customers for payment via telephone and email, document and maintain timely collection notes in HRC collection tool and establish appropriate follow-up
  • Responsible for developing relationships to facilitate the collections of accounts receivable and resolving internal/external issues preventing timely payment.
  • Maintain or improve departmental and organization key performance indicators including; Days Sales Outstanding, Past Due and Current Percentage, Average Days Delinquent and Collection Effectiveness Index.
  • Perform root cause analysis to resolve current and mitigate future, invoice disputes, billing issues, and deductions.
  • Work with internal and external parties on finding new ways to decrease the volume of billing issues that result in payment delays
  • Escalate potential problems with customer's cash flow, works to minimize risk, resolve credit problems, and late payment issues.
  • Analyzes and determines best practices to achieve maximum results, often dependent on individual customer needs.
WHO YOU ARE:
  • Strong team player
  • Strong interpersonal and collaboration skills
  • Promotes positive work environment
  • Demonstrate engagement with the team and the organization
  • Professionalism
  • Ability to manage deadlines and demonstrate high levels of accountability
  • Strong written and verbal communication skills
  • Positive, proactive, and collaborative
  • Strong ability to research issues, identify and implement solutions
  • Strong knowledge and understanding of your department's principals and procedures
  • Strong understanding of other departments operations and challenges and the organization
WHAT YOU'LL HAVE:
  • Intermediate Microsoft Excel skills,
    • SAP, High Radius, Salesforce, Monday.com recommended
  • 1+ years experience
  • Bachelor's degree in Accounting, Finance or related field preferred.
  • Distribution experience a plus


BENEFITS AND CULTURE:
  • Generous PTO structure
  • Hybrid work schedule
  • NEW AND IMPROVED Parental Leave
  • Medical, Dental, Vision plans fit for your budget
  • FUN work environment and LOTS of engagement activities
  • Flexible scheduling
  • Tuition reimbursement
  • Paid Volunteer time off
  • HSA/FSA options
  • Profit sharing contributions
  • AND SO MUCH MORE


WHAT OUR ASSOCIATES SAY:

"Teamwork and collaboration are key factors to success at NETWORK. The learning is constant, every single day is different than the previous day and you are always exposed to new challenges. The entire NETWORK team strives to be the best for each other and our many customers."

- CurrentNetworkAssociate

Networkis proud to be an equal opportunity employer. We are committed to creating a diverse workforce.