Program Manager

2 weeks ago


Baltimore, United States Morgan State University Full time

The Program Manager reports to the Executive Director and is responsible for supporting the day-to-day operations of the 10KSB program. They play a vital role in ensuring program operations are effective by acting as a key liaison to program participants from application to graduation. The Program Manager will work closely with the Lead Faculty, Executive Director, and Outreach Manager/Director in managing the application and selection process, program logistics, and coordinating key meetings and activities. The successful candidate will be outcome-oriented, a problem solver, detail and task oriented, a skillful communicator, creative, self-motivated, be able to operate and complete tasks with minimal oversight, and will be an effective collaborator. High touch customer service skills are a plus. Responsibilities include: ? Work with the Outreach Director to schedule and manage interviews, and collect and process application materials ? Schedule applicants and panelist for interview day ? Deliver acceptances and regret phone calls ? Send welcome emails with all logistical information required for the start of the program ? Coordinate business owner referral challenges in the classroom ? Host in-person information sessions and finalist workshops (each 3x per year)

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