Guest Experience Expert

1 week ago


Seattle, United States Marriott International Inc Full time
Additional Information
Job Number24217539
Job CategoryRooms & Guest Services Operations
LocationSheraton Grand Seattle, 1400 6th Ave, Seattle, Washington, United States, 98101VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Our jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

The pay range for this position is $26.50 to $26.50 per hour. This position offers coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Employees will accrue 0.07693 PTO balance for every hour worked.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. Weve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If youre a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be The Worlds Gathering Place. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.



  • Seattle, United States Marriott Full time

    Job Number 24143460 Job Category Rooms & Guest Services Operations Location Sheraton Grand Seattle, 1400 6th Ave, Seattle, Washington, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...


  • Seattle, Washington, United States Evolution Parking & Guest Services Full time

    We are seeking a skilled and energetic Valet Attendant to join our team at Evolution Parking & Guest Services. In this role, you will be responsible for delivering first-class customer service to our hotel guests by parking and retrieving their vehicles in a timely and efficient manner.Responsibilities:Parking and retrieving vehicles for guestsLoading and...


  • Seattle, Washington, United States Evolution Parking & Guest Services Full time

    Job SummaryWe are looking for a highly motivated and detail-oriented Valet Attendant to join our team at Evolution Parking & Guest Services. As a Valet Attendant, you will be responsible for assisting arriving and departing guests by opening and closing doors, parking and securing vehicles, unloading luggage, and retrieving vehicles in a timely manner.The...

  • Parking Attendant

    4 weeks ago


    Seattle, Washington, United States Evolution Parking & Guest Services Full time

    Company OverviewEvolution Parking & Guest Services is a leading provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide.We operate and manage the parking and front door services and exceptional team members that make it all possible at America's finest hotels, including the Waldorf Astoria, Renaissance,...


  • Seattle, Washington, United States Alaska Airlines Full time

    Travel Experience Expert Job SummaryJoin our team as a Travel Experience Expert and play a key role in delivering exceptional customer experiences at Seattle Airport. You will work closely with our guest services team to ensure seamless travel experiences for our guests.Main Responsibilities:Provide expert guidance on travel options and itinerariesAssist...


  • Seattle, Washington, United States Evolution Parking & Guest Services Full time

    About Evolution Parking & Guest ServicesAt Evolution Parking & Guest Services, we are committed to providing our clients with a sophisticated guest service platform that exceeds their expectations. We operate and manage the parking and front door services at America's finest hotels, such as the Waldorf Astoria, Renaissance, Hilton, Marriott, Sofitel, Hyatt,...


  • Seattle, Washington, United States Evolution Parking & Guest Services Full time

    Grow Your Career with Evolution Parking & Guest ServicesAs a Valet Parking Attendant with Evolution Parking & Guest Services, you will have the opportunity to grow your career in a dynamic and fast-paced environment. With our Crescendo Training Program, you can progress from a Valet Parking Attendant to a supervisor or operations manager, taking advantage of...


  • Seattle, Washington, United States Extended Stay Full time

    We are seeking a Guest Experience Specialist to join our team at Extended Stay. In this role, you will be responsible for delivering exceptional guest experiences and ensuring that every stay is memorable.You will work closely with the front desk team to process reservations, handle guest inquiries, and resolve any issues promptly.Key responsibilities...


  • Seattle, Washington, United States Stone Way Eateries LLC Full time

    Job DescriptionAs a Meet and Greet Specialist at Tutta Bella Stone Way Eateries LLC, you will be the first point of contact for our guests as they enter our restaurant. You will be responsible for creating a welcoming and inviting atmosphere, providing exceptional customer service, and ensuring that our guests have a memorable dining experience.You will work...


  • Seattle, Washington, United States Paramount Hotel Seattle Full time

    Job SummaryThe Paramount Hotel Seattle is seeking an experienced Guest Experience Coordinator to join our team.In this role, you will be responsible for coordinating the delivery of guest items, maintaining a high level of customer service, and ensuring seamless operations.Estimated Salary: $45,000 - $55,000 per year, depending on...


  • Seattle, Washington, United States Fogo de Chão Full time

    Fogo de Chão is a leading steakhouse chain that is dedicated to providing exceptional service and culinary experiences to our guests. As a Customer Service Representative, you will play a key role in delivering on this promise, ensuring that every guest feels welcome and valued throughout their visit.About the JobProvide exceptional service to guests,...

  • Front Office Manager

    2 weeks ago


    Seattle, Washington, United States Marriott Full time

    Company Overview: As a leading hospitality company, we strive to provide exceptional service and create memorable experiences for our guests. At Marriott, we believe in fostering a culture of innovation and excellence, where associates can grow and thrive.Salary: $68,000 to $73,500 annually. Compensation package includes medical, dental, vision, life, and...


  • Seattle, Washington, United States Lodging Dynamics Full time

    Are you looking for a career that makes a difference? Do you want to work for a company that values its employees and provides opportunities for growth and development?About the PositionLodging Dynamics Hospitality Group is seeking a Guest Experience Specialist to join our team! In this role, you will be responsible for delivering exceptional customer...

  • Valet Service Expert

    3 weeks ago


    Seattle, Washington, United States Evolution Parking & Guest Services Full time

    About the JobWe are seeking a skilled Valet Attendant to join our team at Evolution Parking & Guest Services. As a Valet Attendant, you will be responsible for delivering exceptional customer service to guests by parking and retrieving vehicles, unloading luggage, and extending a warm welcome to hotel guests.The ideal candidate will have excellent...


  • Seattle, Washington, United States Sonder Holdings, Inc. Full time

    We are excited to offer the position of Front Desk Hospitality Agent at Sonder Holdings, Inc. This role provides an excellent opportunity for individuals who love interacting with guests, creatively solving problems, and are committed to delivering exceptional guest service. As a Front Desk Hospitality Agent, you will be responsible for creating an...


  • Seattle, Washington, United States Lotte Hotel Americas Full time

    Welcome to Lotte Hotel Seattle, where we pride ourselves on delivering exceptional guest experiences. We are seeking a Server Assistant to join our team and help us raise the bar on customer satisfaction.About the RoleThis is a fantastic opportunity to join a dynamic and fast-paced environment and be part of a luxury hotel team. As a Server Assistant, you...


  • Seattle, Washington, United States Hilton Hotels & Resorts Full time

    We're looking for a Hotel Guest Experience Manager to join our dynamic team at Hilton Hotels & Resorts. As a Front Desk agent, you'll play a crucial role in ensuring a smooth stay experience for our guests, from check-in to check-out.Key ResponsibilitiesYou'll be responsible for:Managing reservations and room assignmentsHandling guest inquiries and...


  • Seattle, Washington, United States Signature Aviation Full time

    Signature Aviation is seeking a highly skilled and professional individual to fill the role of Guest Experience Specialist.About the JobWe are a leading Fixed Base Operators (FBO) network with over 200 locations globally, providing essential business and private aviation support services.The successful candidate will be responsible for ensuring that every...


  • Seattle, Washington, United States RP ILLUSIONS CORP Full time

    **Join Our Team:** At RP ILLUSIONS CORP, we're passionate about bringing interactive, immersive, and fun experiences to everyone who is eager to have their mind blown. We're looking for an exceptional individual to join our team as an Illusion Expert.This is a unique opportunity to be part of a dynamic and fast-paced environment where no two days are ever...


  • Seattle, Washington, United States Maverick Washington LLC Full time

    Key ResponsibilitiesIn this role, you will be expected to:Deal cards and manage game rulesProvide exceptional customer service and handle player interactionsCreate a fun and energetic environment for guestsWork collaboratively with other team members to achieve business objectivesWe offer a competitive salary range of $45,000 - $65,000 per year, depending on...