Guest Experience Specialist
7 days ago
Are you looking for a career that makes a difference? Do you want to work for a company that values its employees and provides opportunities for growth and development?
About the PositionLodging Dynamics Hospitality Group is seeking a Guest Experience Specialist to join our team In this role, you will be responsible for delivering exceptional customer service to our guests, including welcoming and registering them, answering their questions, and resolving any issues that may arise.
You will also have the opportunity to upsell guest rooms, food & beverage outlets if applicable and seasonal hotel promotions, and maintain an understanding of hotel history, services, facility information, and rates and packages.
Salary: $21-$22 per hour (DOE) plus 10% upsell incentive
We offer a range of benefits to our employees, including:
- Medical, Vision, Dental Benefits for Full Time Employees
- Paid time off: Up to 88 hrs per year for the 1st year through completion of the 4th year of employment
- 401(k) matching
- 7 paid holidays per calendar year
- Participation in our Wellness program
We are an equal opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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