Current jobs related to Customer Service Representative - Chicago - SP+

  • Customer Service Representative

    3 weeks ago

    Chicago, Illinois, United States Pilot Freight Service Full time

    Job SummaryPilot Freight Services is seeking a highly skilled and detail-oriented Customer Service Representative to join our team in Chicago, IL. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing shipments, and ensuring timely communication with customers and vendors.Key...

  • Customer Service Representative

    4 weeks ago

    Chicago, Illinois, United States United Service Companies Full time

    Job SummaryA Customer Service Representative is primarily responsible for maintaining the cleanliness and organization of all hotel amenities and facilities. This person must have excellent communication skills and have the ability to lift, pull and push a moderate amount of weight. This is a fast-paced position that will involve constant interaction with...

  • Customer Service Representative

    5 hours ago

    Chicago, Illinois, United States Wisconsin Public Service Full time

    Customer Consultant - InboundPGL, a subsidiary of WEC Energy Group, is seeking a highly motivated and customer-focused individual to join our dynamic customer service team in Chicago, Illinois.Key Responsibilities:Resolve customer contacts involving billing, payments, service offerings, and service ordersReceive and report emergencies and outages to service...

  • Customer Service Representative

    3 weeks ago

    Chicago, Illinois, United States Qonten Full time

    Job Title: STATE FARM INSURANCE CUSTOMER SERVICE REPRESENTATIVEJob Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for identifying and assessing customers' insurance sales and service needs to achieve satisfaction.Key...

  • Customer Service Representative

    1 week ago

    Chicago, Illinois, United States Dan Ray - State Farm Agent Full time

    {"h1": "Customer Service Representative Job Description", "p": "At Dan Ray - State Farm Agent, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional client experiences, resolving customer inquiries, and coordinating with other agency team...

  • Customer Service Representative

    2 weeks ago

    Chicago, Illinois, United States Circle K Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    6 days ago

    Chicago, Illinois, United States TelAssist Full time

    Customer Service Representative Job DescriptionAt TelAssist, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients' customers.Key Responsibilities:Handle incoming calls in a professional and friendly mannerProvide and...

  • Customer Service Representative

    3 months ago

    Chicago, United States Home Bay Full time

    Customer Service Representative 4 salaries **More Home Bay Technologies, Inc. Customer Service salaries** 3 salaries reported $15.91 per hour Career recommendations for Customer Service Representative Explore information on salaries, job satisfaction, skills and more Highest paying cities for Customer Service Representative in US New York, NY $18.39 per hour...

  • Customer Service Representative

    2 weeks ago

    Chicago, Illinois, United States Domino's Pizza LLC Full time

    Customer Service Representative Job Description **Job Summary:** We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers, ensuring their satisfaction with our...

  • Customer Service Representative

    3 days ago

    Chicago, Illinois, United States Costa Ivone LLC Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Costa Ivone LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling high-volume calls, and performing administrative...

  • Customer Service Representative

    3 days ago

    Chicago, United States Wolters Kluwer N.V. Full time

    Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with c Customer Service, Customer Service Representative, Representative, Technical Support, Diversity, Technology,...

  • Customer Service Representative

    3 days ago

    Chicago, Illinois, United States Housing Headquarters Inc Full time

    Customer Service Representative Job DescriptionHousing Headquarters Inc is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their issues, and ensuring their satisfaction.Key Responsibilities:Respond to customer...

  • Customer Service Representative

    4 days ago

    Chicago, Illinois, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K Stores, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store...

  • Customer Service Representative

    1 week ago

    Chicago, Illinois, United States Sun Technologies Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Sun Technologies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Manage large volumes...

  • Customer Service Representative

    3 weeks ago

    Chicago, Illinois, United States Planet Fitness Full time

    {"Job Title": "Member Services Representative", "Job Description": "Job SummaryThe Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role requires a passion for fitness and health, as well as strong communication and problem-solving skills.Key...

  • Customer Service Representative

    3 weeks ago

    Chicago, Illinois, United States Compass Group, North America Full time

    Job Summary**Job Title:** Customer Service Representative**Job Summary:** We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Compass Group, North America. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining...

  • Customer Service Representative

    3 weeks ago

    Chicago, Illinois, United States Discover Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Discover. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Key Responsibilities:Handle...

  • Customer Service Representative

    1 week ago

    Chicago, Illinois, United States Fresh Form Draft Full time

    {"h1": "Customer Service Representative", "p": "At Fresh Form Draft, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients\u2019 customers. Responsibilities: * Provide timely and effective...

  • Customer Service Representative

    3 weeks ago

    Chicago, Illinois, United States Beacon Hill Staffing Group Full time

    {"h1": "Customer Service Representative", "p": "We are seeking a highly skilled Customer Service Representative to join our team at Beacon Hill Staffing Group. As a Customer Service Representative, you will be the primary point of contact for customers, assisting with inquiries, troubleshooting issues, and providing outstanding service. This is an excellent...

  • Customer Service Representative

    2 months ago

    Chicago, United States Spark Packaging Full time

    Job DescriptionJob DescriptionPosition: Customer Service Representative Location: Chicago, IL Position Summary:The Customer Service Representative will be responsible for taking and processing customer orders, working directly with customers along with sales team, ordering production materials from suppliers. Position Responsibilities:Receive customer orders...

Customer Service Representative

4 months ago

Chicago, United States SP+ Full time

Overview:

SP+ is driven by Our Promise, Making Every Moment Matter for a World on the Go. Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter.

Come pave the way with SP+, a company driven by its three core values: Ingenuity, Diversity and Integrity.

The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean.

Pay Range: $16.85 per hour

Responsibilities:

What youll do

  • Ensures customers have a seamless parking experience and facilitates the expedient flow of traffic through the facility
  • Assists customers in making payment to fully automated revenue control equipment
  • Goes above and beyond to deliver an exceptional client and customer experience that is guided by the SP+ Promise
  • Assists in the management of the day-to-day activities of the assigned location.
  • Monitors parkers in pay-in lanes
  • Makes every customer interaction a moment that matters through friendly and professional conduct.
  • Willing to assist customers that have forgotten where they parked their vehicle.
  • Performs other necessary functions as assigned.
  • Conducts garage and facility audits as required by management.
  • Counts bank of revenue (if required) at beginning of shift to ensure starting total is correct.
  • Makes change (if required) for customers before transactions.
  • Quotes rates for parking services.
  • Gives directions to city locations and assists customers, ensuring they get where they are going quickly and easily.
  • Resolves customer complaints independently or with the aid of a supervisor.
  • Answers telephone in a prompt and courteous manner (if required).
  • Maintains cleanliness of facility and picks up trash in the surrounding area.
  • Presents themselves professionally (neat appearance and in uniform) at all times while at work.
  • Arrives to work on time for scheduled shifts.
  • Completes any other duties that may be assigned by the supervisor.
Qualifications:

What you need

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Required: High School Diploma or an equivalent combination of experience and education

Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology.

Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.

License Requirement: The individual will only be required to have and maintain a valid state-issued drivers license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.

Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change.

Language Skills: Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.

Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.

Judgment: Exhibits sound and accurate judgment.

Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate to loud.
  • The exposure level in the work environment to vehicle emissions is moderate to high
  • The exposure level in the work environment to extreme hot/cold temperatures is moderate to high.
  • The work environment is subject to all weather conditions including, but not limited to, precipitation and wind.
  • The exposure level in the work environment to bright sunlight and nighttime working conditions is high.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision.

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Additional Information to Display to Candidates:

Position is temporary from Mid-May through end of September. Position is based at North Avenue Beach and is outdoors in parking lot. Holidays and weekends are required. Applicants will be working outdoors and need to be prepared to work in the heat. Due to weather conditions, applicants understand that shifts may be cancelled as location is weather dependent. Applicants will be required to stand for long periods of time, assist customers with payments, monitor lot capacity and close / open lot as space allows. Attendants may be required to collect payments at times if systems fail. Applicants will also provide general customer service and fulfill some general tasks within the parking lot as needed.