Customer Service Representative

9 hours ago


Chicago, Illinois, United States Sun Technologies Full time

Job Title: Customer Service Representative

Job Summary:

We are seeking a highly skilled Customer Service Representative to join our team at Sun Technologies. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Manage large volumes of customer inquiries and resolve issues in a timely and professional manner
  • Communicate effectively with customers, insurance companies, and internal teams to ensure seamless order processing
  • Enter patient information into our customer information system with accuracy and attention to detail
  • Develop and maintain knowledge of customer needs and trends to improve customer satisfaction and loyalty
  • Work collaboratively with the team to achieve sales and customer service goals

Requirements:

  • High School Diploma or GED, some college preferred
  • Minimum 1 year of customer service experience
  • Excellent communication, problem-solving, and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Experience with customer information systems and insurance companies a plus

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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