Marketing Associate

SERVPRO of East York/Western Lancaster County is adding a Marketing Associate to our team

As the Marketing Associate, you would be responsible to perform all marketing administrative tasks related to daily route preparation, quality control data, referral source follow-up, key measurement, scoreboard, and marketing/sales plan updates. Maintain Franchise web and social sites. Conduct Center of Influence (COI), facility and key account research. Set-up, manage, and participate in Franchise marketing and community involvements events. Perform general marketing duties, such as drafting correspondence, filing, and creating reports/newsletters.

Benefits SERVPRO of East York/Western Lancaster County offers:

Competitive compensation

Superior benefits

Career progression

Professional development

And more

Key Responsibilities 1.) Route Administration & Validation Support

Daily Route Preparation

Route Database Management

ERP Database Management

ERP File Completion Assistance

Routes Materials Preparations

RFP & Vendor Approval Support

Supplies and Office Materials

2.) Marketing Administration

Referral Source Follow-up

Maintain Franchise Web & Social Sites

Priority Response & Weather Monitoring

COI & Facility Research

Key Accounts Target Lists & Research

Association Membership Administration

3.) Brand & Marketing

Advertising Placement & Tracking

Sales Collateral & Marketing Materials

Franchise Brand Perception

Newsletter & e-Blast Coordination & Execution

PR Program Coordination & Execution

4.) Events Coordination

Continuing Education Events

Marketing & Entertainment Events

Community Events

Association Events

Networking Events

5.) Documentation & Reporting

Team Scoreboard

Quality Control Data

Key Measurements, Activity, & Results

Expenses & Budgets

Marketing & Sales Plans

GPS/Routes Monitoring

Necessary Experience and Skill Set

· Experience with sales and marketing support

· Superb customer service, administrative, and verbal and written communication skills

· Working knowledge of current business software technologies is required

· Experience in the commercial cleaning and restoration or insurance industry is desired

· Two to three years’ customer service, coordinator or support position experience preferred

Formal Education/Training

· Associate/bachelor’s degree preferred

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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