Service Coordinator

3 weeks ago

Twentynine Palms, United States Liberty Military Housing Full time

Overview:

Liberty Military Housing Own your passion for service

At Liberty Military Housing were here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one anothers diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

Were always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if youre ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

Responsibilities:

A Day in the Life of a Service Coordinator:

As a Liberty Military Housing Service Coordinator, you will assist with the resident move in/move out process of a multi-family residential community. Your role includes heavy customer interaction and the ability to effectively schedule maintenance work including the work of vendors and contractors and to ensure all service requests and work orders are completed in a timely manner. Your role requires the ability to work efficiently as well as being able to effectively communicate and deliver on our mission of providing exemplary service according to Liberty Military Housings quality service and customer satisfaction standards

Your Responsibilities include, but not limited to:

  • Schedule and conduct home inspections as it relates to the move in/move out process, including pre-move in/pre-move out, and final inspections.
  • Assist with the ordering and scheduling of vendor services.
  • Maintain and monitor make-ready boards to ensure work is accurately distributed and meets completion time lines.
  • Work in conjunction with the maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.
  • Provide residents with any charges related to move out/final inspection results.
  • Create purchase orders for all vendor maintenance services and products (i.e. paint, flooring, etc.).
  • Generate work orders for make readies and other maintenance service requests.
  • Assist with the closing of work orders/tickets once work is completed.
  • Schedule and monitor water intrusion which includes communicating to residents, follow up and 3-day notices.
  • Resident follow-ups after services are rendered/completed.
  • Promote positive resident relations by ensuring resident concerns and requests are responded to in a timely manner to ensure resident satisfaction.
  • Address and follow up on customer service concerns from Satisfacts survey.
  • Assist with maintaining systems and logs (Keytrak, pest control, vendor/product logs, etc.).
  • Perform various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).
  • Assist with the distribution of correspondence/notices (3-day notices, move out charges, water intrusion, other important resident notices that pertain to maintenance services, etc.).
  • Participate in property walks/inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMHs quality standards.


Qualifications:

What You Need for Success:

  • 1-2 years experience in residential property management or customer service role preferred.
  • Prior work with vendors or ordering services (appliances, plumbing, electrical) preferred.
  • Proficiency in personal computer skills, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
  • Effective communication and interaction with customers, vendors, management, co-workers, sufficient to exchange or convey information and to give and receive work direction.
  • Strong service and interpersonal skills.
  • Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.
  • Must possess a positive and professional demeanor in all interactions, under all circumstances.
  • Ability to operate a motor vehicle (valid license required).
  • Must be available to work a flexible schedule, including weekends, off-hours, and emergencies as required.
  • Knowledge of OSHA laws and regulations.
  • Ability to travel to other regional locations for work, training, meetings and other work-related activities.
  • May require use of a personal/company vehicle or electrical cart.
  • Must be able to meet the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.

What We Provide You:

Liberty Military Housing takes into consideration everything from career development to family matters, and health & wellness. We are committed to offering our team members a wide range of benefits, including the following:

  • Medical/Dental/Vision Insurance*
  • Life and AD&D Insurance
  • 401k Retirement Plan w/company match
  • Employee Stock Ownership plan
  • Incentive Bonus Program
  • 10 Paid holidays per year
  • 40 hours Paid Sick Leave per year**
  • 80 hours Paid Vacation per year**

* Medical/Dental/Vision insurance eligible after 30 days of full-time employment.

**Vacation and sick time are based on the employee's hire date.

Pay Range: $18.00 - $25.00 Hourly

  • Registered Nurse, Breast Health Coordinator

    4 weeks ago

    Twentynine Palms, United States Posterity Group, LLC Full time

    Job DescriptionJob DescriptionRegistered Nurse (RN) - Breast Health CoordinatorTwenty-Nine Palms, CA Posterity Group LLC is currently hiring a Registered Nurse (RN) Breast Care Coordinator near Palms Springs, California, to work in the Women' s Health Clinic at Naval Hospital 29 Palms. This is a Full-time position normally working 8 hours per day...

  • Coordinator, Customer Care

    2 weeks ago

    Twentynine Palms, United States LC Industries Full time

    DESCRIPTION: Provide assistance in all customer related matters. Backup and assist Customer Service Representatives. Responsible for all customer related matters. Maintain a positive and friendly demeanor when assisting customers. Able to navigate Axapta to create and release sales orders. Communicate with customers and vendors throughout the entire sales...

  • guest services representative nf2

    1 month ago

    Twentynine Palms, California, United States Department Of The Navy Full time

    Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and...

  • guest services representative nf2

    1 month ago

    Twentynine Palms, California, United States Department Of The Navy Full time

    Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and...

  • guest services representative nf2

    4 weeks ago

    Twentynine Palms, California, United States Department Of The Navy Full time

    Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and...

  • Customer Service Rep(08537)

    4 weeks ago

    Twentynine Palms, United States Domino's Pizza LLC Full time

    Company DescriptionJob Description JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. TRAINING: Orientation and training provided on the job....

  • Special Operations Forces

    7 days ago

    Twentynine Palms, United States Green Cell Consulting Full time

    **Company Description** Green Cell Consulting (GCC), LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) founded in 2014. We provide unique and specialized training and education services, including curriculum development, classroom instruction, and exercise support services to the Department of Defense through direct contracting and...

  • strength and conditioning coach nf4

    4 weeks ago

    Twentynine Palms, California, United States Department Of The Navy Full time

    Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and...

  • Communications Network Engineer with Security Clearance

    4 weeks ago

    Twentynine Palms, United States Seneca Resources, LLC Full time

    Position Description: We are looking for a Senior Communications Network Engineer. You will be responsible for the evaluation of communication hardware and software, as well as troubleshooting any Local Area Networks/Base Area Networks/Wide Area Networks (LAN/BAN/WAN), and other network related problems. Responsibilities: Schedule conversions and...

  • Property Control Officer Nf3

    14 hours ago

    Twentynine Palms, United States U.S. Marine Corps Full time

    **Duties**: Responsible for planning, coordinating, administrating, and directing the function of the Marine Corps Community Services (MCCS) Property Control Office. Provides technical assistance and expedites problem resolutions. Formulates, implements, and enforces existing/new policies, procedures, regulations, etc. Advises the Director of Logistics of...

  • Occupational Therapist OT for Home Health

    2 days ago

    Twentynine Palms, United States FeldCare Connects Full time

    Job DescriptionJob DescriptionFeldCare Connects, an app-based referral network, is currently seeking a self-motivated Occupational Therapist to deliver premier excellence of care and is enthusiastic about working with adults of all ages.This position is for an Independent Contractor to serve the Twentynine Palms area specifically. The Occupational...

  • Strength and Conditioning Coach Nf4

    4 weeks ago

    Twentynine Palms, United States U.S. Marine Corps Full time

    **Duties**: This position will serve as Warrior Athlete Readiness & Resilience (WARR) Strength & Conditioning Coordinator and will administer comprehensive health, wellness, and performance programming efforts to all beneficiaries including active duty military, family members, retirees, and Department of Defense (DoD) civilians. The incumbent will plan,...

  • Technical Writer/Editor Mid

    4 weeks ago

    Twentynine Palms, California, United States Leidos Full time

    Description SMIT is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport portion of SMIT, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in...

  • Magtf Warfighting Sme

    4 weeks ago

    Twentynine Palms, United States Corps Solutions Full time

    **MAGTF Warfighting SME** Twentynine Palms, CA The Scenario Development Lead/Warfighting Subject Matter Expert (SME) reports to and receives work direction derivatives from the MCLOG Project Manager. The Scenario Development Lead/Warfighting SME will develop and assist in managing the overall exercise scenario and related products in close coordination...

  • clinical counselor

    4 weeks ago

    Twentynine Palms, California, United States Department Of The Navy Full time

    Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and...

  • financial technician nf03

    1 week ago

    Twentynine Palms, California, United States U.S. Marine Corps Full time

    Provides professional accounting support and supervision to include verification of receipts and review, analysis, distribution, account determination, preparation, inputand validation of activity daily reports for all reporting segments of MCCS and other NAFIs as assigned. Exercises a detailed knowledge of general accounting principles applicable to retail...

  • IT Specialist

    1 month ago

    Twentynine Palms, United States U.S. Marine Corps Full time

    **Duties**: - You will develop, implement, and maintain an IA program for all USMC owned information systems within the purview of the MTD. - You will implement/recommend policies and procedures to ensure MTD information systems are reliable and accessible and to prevent and defend against unauthorized access to systems, networks, and data. - You will...

  • clinical counselor

    4 weeks ago

    Twentynine Palms, California, United States Department Of The Navy Full time

    Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and...

  • Range Safety Inspector

    1 month ago

    Twentynine Palms, United States Corps Solutions Full time

    **Range Safety Inspector** Twentynine Palms, CA The Range Safety Inspector reports to and receives work direction derivatives from the Site Lead. The Range Safety Inspector will perform the following duties: ESSENTIAL DUTIES AND RESPONSIBILITIES - Satisfy the requirements of the government’s work plan. - Perform maintenance and upkeep of property and...

  • shop planner a09

    1 month ago

    Twentynine Palms, California, United States Department Of The Navy Full time

    Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and...