CDSS Case Management
1 month ago
Crystal Stairs, Inc. Improving the Lives of Families throughChild Care Services, Research, and AdvocacyCrystal Stairs is committed to building and sustaining a diverse, fully vaccinated workforce and culture. As part of this commitment, Crystal Stairs does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of activities or operations.Family Services Eligibility Specialist100% Onsite - Los Angeles CA 90056What We're Looking For:Under general supervision, the Family Services (Eligibility) Specialist will determine eligibility and assist parents eligible under the California subsidized child care programs gain access to child care programs and services. All duties and responsibilities are performed in accordance to pertinent contractual obligations and department standards. Assistance provided by the Family Services (Eligibility) Specialist includes the delivery of quality services in the following areas:Determining eligibility, processing enrollment (including families transferred from partnering agencies or other funding sources), and complete certification of families qualified for subsidized child care within designated time frames, in accordance to agency policy.Conduct appointments to assess family eligibility, collect documents, explain program rules, and assess family's need for program referrals.Schedule and conduct timely interviews to facilitate family enrollment or continuation of the services.Effectively manage client activities and changes for approximately 175+ clients, ensuring the highest levels of quality, accuracy, and program integrity. When necessary, collaborate with Fraud Prevention Unit to maintain program integrity. Complete transfer requests for out-of-agency transfers, as necessary. Complete transfers to other program funding sources, as necessary.Provide customer service to families, providers and internal customers. Troubleshoot and provide technical assistance as needed to resolve inquiries and concerns.Provide supportive referral services to families and providers as needed.Perform other duties as assigned.Preferred Experience, Knowledge, Skills and Abilities:Bachelor of Science/Arts degree from an accredited university or equivalent preferredExperience working with families receiving subsidized childcare or other social support services preferredRelated work experience in childcare eligibility management/human services/client/vendor management/child development preferredKnowledge and competency with using County Welfare Department applications and other database applicationsKnowledge of County, State and Federal program requirements for Alternative Payment and Child Care Subsidy ProgramsAbility to analyze and problem solve, as well as accuracy and an ability to produce in a timely manner. Ability to quickly learn County, State and Federal provider (parent) contract requirements for Alternative Payment and Child Care Subsidy Programs.Ability to work with diverse and underserved populationsREQUIREMENTS: High School Diploma or equivalent. A minimum of one year of experience in determining eligibility for family services, customer service, human services, social services, administrative/clerical support or a related field. Must provide proof of Covid-19 vaccinationTotal Package of BenefitsMedical/ Dental/ Vision - 95% Paid by employer401k Matching OptionsFlex Spending Pre-paid Legal ServicesSick and Vacation Time Paid Holidays and Winter BreakOpportunity for Growth and DevelopmentRobust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRMQualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.Crystal Stairs, Inc. is committed to building and sustaining a fully vaccinated, diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.Additional Requirements: Must be fully vaccinated and remain fully vaccinated against COVID-19. Per the CDC, fully vaccinated means at least 2 weeks after (1) a second dose in a 2-dose series, or (2) a single-dose vaccine, and this status and definition applies to COVID-19 vaccines currently authorized for emergency use or approved by the U.S. Food and Drug Administration.For more information about Crystal Stairs, please visit our website at:
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CDSS Case Management Assistant
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Los Angeles, California, United States Crystal Stairs Full timeJob SummaryCrystal Stairs, Inc. is seeking a highly skilled and detail-oriented Program Assistant II to support the Family Services Specialist in our CDSS Case Management team. As a key member of our team, you will be responsible for creating and maintaining new parent or provider files, reviewing and ensuring proper documentation, preparing forms and...
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CDSS Lead Family Services Specialist
3 weeks ago
Los Angeles, California, United States Crystal Stairs Full timeJob SummaryCrystal Stairs is seeking a highly skilled Lead Family Services Specialist to join our team. As a key member of our CDSS Case Management team, you will play a critical role in delivering programs and services to eligible families under the California subsidized child care programs.Key ResponsibilitiesDetermine eligibility and process family...
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CDSS Lead Family Services Specialist
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Los Angeles, California, United States Crystal Stairs Full timeJob Title: CDSS Lead Family Services SpecialistCrystal Stairs, Inc. is seeking a highly skilled and experienced Lead Family Services Specialist to join our team. As a key member of our CDSS Case Management team, you will play a critical role in delivering high-quality services to eligible families under the California subsidized child care programs.Job...
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CDSS Lead Family Services Specialist
3 weeks ago
Los Angeles, California, United States Crystal Stairs Full timeJob SummaryCrystal Stairs is seeking a highly skilled Lead Family Services Specialist to join our team. As a key member of our CDSS Case Management team, you will play a critical role in delivering programs and services to eligible families under the California subsidized child care programs.Key ResponsibilitiesDetermine eligibility and process family...
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