Medical Receptionist

4 days ago


Rochester, United States NY Staffing Full time

Medical Receptionist We are looking for a dedicated Medical Receptionist to join our team in Rochester, New York. In this contract position, you will play a vital role in ensuring smooth operations of the front office, providing exceptional support to patients and healthcare professionals. This role is ideal for individuals with strong organizational skills and a passion for delivering outstanding service in a healthcare environment. Responsibilities: Schedule patient appointments efficiently while ensuring accuracy in the booking process. Handle patient check-in procedures, including verifying personal and insurance information. Manage the front desk operations, including answering phone calls, responding to inquiries, and directing patients as needed. Maintain organized records of patient information and update medical files as required. Assist patients with understanding health insurance coverage and Medicaid-related queries. Coordinate with healthcare providers and staff to ensure seamless communication and workflow. Process billing and payment transactions in alignment with office policies. Ensure the waiting area is welcoming, clean, and stocked with necessary supplies. Provide clear and courteous communication to patients regarding their appointments and follow-ups. Uphold confidentiality and professionalism in handling sensitive patient information. Requirements: Previous experience in patient scheduling and medical front office operations. Proficiency in receptionist duties, including phone handling and administrative tasks. Familiarity with basic medical terminology and healthcare-related processes. Knowledge of health insurance policies, including Medicaid. Strong organizational and multitasking skills to manage a fast-paced environment. Excellent interpersonal and communication abilities to interact with patients and staff. Attention to detail and accuracy in maintaining records and scheduling. Ability to uphold confidentiality and professionalism in all aspects of the role.



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