Current jobs related to Bilingual Servicing Specialist - Lansing - First National Bank of America
-
Service Advisor Specialist
4 days ago
Lansing, Michigan, United States Germain Automotive Full timeAre you passionate about delivering exceptional customer service? Do you have a keen eye for detail and excellent communication skills? Germain Automotive Partnership is looking for a skilled Service Advisor Specialist to join our team.This role involves scheduling service appointments, obtaining customer and vehicle data prior to arrival when possible, and...
-
Customer Service Specialist
2 weeks ago
Lansing, Michigan, United States First National Bank of America Full timeAt First National Bank of America, we are seeking a highly skilled Customer Service Specialist to join our call center team. This role will involve handling multiple priorities simultaneously and autonomously, ensuring that all loan customers' requests are resolved in a timely and professional manner.Responsibilities:Answer incoming calls and other...
-
Bilingual Career Advisor
4 days ago
Lansing, Michigan, United States New York Life - LansingAnn Arbor Full timeBilingual Insurance Sales AgentAn exciting opportunity has arisen for a motivated and results-driven individual to join our team as a Bilingual Insurance Sales Agent. In this role, you will be responsible for developing and implementing personalized insurance and financial service strategies for clients within the Hispanic community.Key Skills and...
-
Bilingual Customer Experience Representative
2 weeks ago
Lansing, United States First National Bank of America Full timeFirst National Bank of America is hiring an analytical and organized Bilingual Customer Experience Representative to join our call center team. We are willing to train candidates who possess exceptional communication and customer service skills, regardless of their prior work experience. A successful candidate will be goal-driven, customer-focused, and...
-
Youth Mental Health Specialist
4 weeks ago
Lansing, Michigan, United States Samaritas Full timeSamaritas provides safe, loving care for unaccompanied minors from diverse backgrounds.We are seeking a Youth Mental Health Specialist to join our team of dedicated professionals. As a key member of our Long Term Foster Care program, you will work closely with youth, foster families, and Case Managers to provide trauma-informed treatment planning and...
-
Collections Specialist: MI
1 month ago
lansing, United States Creative Financial Staffing Full timeA Collections Specialist is responsible for managing and recovering overdue accounts. They typically work in a finance or customer service role, helping companies ensure that outstanding balances are paid in a timely manner. Here's a typical job description for a Collections Specialist: Job Title: Collections Specialist Summary: The Collections Specialist is...
-
Service Technician Specialist
4 days ago
Lansing, Michigan, United States Enprotech, LLC Full timeJob Title: Service Technician SpecialistOverview: Enprotech, LLC is a leading provider of repair, rebuilding, and field services for the metal forming and steel industry. We are seeking a skilled Service Technician Specialist to join our team in the Lansing, MI or Elizabethtown, KY region.Salary: Estimated annual salary range: $65,000 - $85,000 based on...
-
Customer Service Specialist
4 days ago
Lansing, Michigan, United States BetterHealth Market Full timeAbout the RoleWe are looking for a skilled and friendly individual to join our checkout team as a Customer Service Specialist. In this role, you will be responsible for providing top-notch customer service, handling customer complaints, and working collaboratively with colleagues to achieve sales goals.Provide exceptional customer service and respond to...
-
Customer Service Professional
4 days ago
Lansing, Michigan, United States First National Bank of America Full timeAbout the RoleWe are seeking a highly motivated and organized Customer Service Professional to join our team as a Bilingual Call Center Representative. The ideal candidate will have exceptional communication and customer service skills, with the ability to work in a fast-paced environment. As a valued member of our team, you will be responsible for handling...
-
Customer Service and Security Specialist
2 weeks ago
Lansing, Illinois, United States Burlington Full timeJoin us as a Customer Service and Security Specialist at Burlington, where you will play a crucial role in ensuring a secure and enjoyable shopping environment for our customers.As a key member of our team, you will exhibit command presence, knowledge of theft trends, and a positive impression of control, contributing to mitigating theft and creating a safe...
-
Therapeutic Services Specialist
2 weeks ago
Lansing, Michigan, United States Sparrow Health System Full timeJob Title: Therapeutic Services SpecialistSalary: $85,000 - $115,000 per yearJob Summary:This role requires effective communication and interpersonal skills to evaluate patients, plan treatment programs, and provide speech therapy interventions.Key Responsibilities:Evaluate patients and develop individualized treatment plansCommunicate with patients,...
-
Customer Service Specialist
3 months ago
Lansing, United States The Kendall Group Full timeCustomer Service Specialist About Kendall Group Galloup, a division of The Kendall Group seeks a talented, creative, self-motivated individual for the Customer Service Specialist position. The Kendall Group is comprised of seven divisions with 75+ locations in eleven states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fittings products,...
-
lansing, United States Creative Financial Staffing Full timeA Collections Specialist is responsible for managing and recovering overdue accounts. They typically work in a finance or customer service role, helping companies ensure that outstanding balances are paid in a timely manner. Here's a typical job description for a Collections Specialist: Job Title: Collections Specialist Summary: The Collections Specialist is...
-
lansing, United States Creative Financial Staffing Full timeA Collections Specialist is responsible for managing and recovering overdue accounts. They typically work in a finance or customer service role, helping companies ensure that outstanding balances are paid in a timely manner. Here's a typical job description for a Collections Specialist: Job Title: Collections Specialist Summary: The Collections Specialist is...
-
Customer Service Specialist I
3 months ago
Lansing, United States Sparrow Health System Full timeResponsible for supporting Customer Service goals and objectives by interacting directly with customers to meet their needs, relay information, provide instruction, verify insurance coverage and resolve inquiries and issues. Essential Duties: This jo Customer Service Specialist, Customer Service, Medical, Supply, Specialist, Warehouse Technician, Retail,...
-
Life Customer Service Processor
4 weeks ago
Lansing, Michigan, United States Michigan Farm Bureau Full timeMichigan Farm Bureau Job Opportunity">Overview of the Position">The Life Customer Service Processor plays a crucial role in providing exceptional service to clients and agents, ensuring prompt and professional communication.">Responsibilities Include:">">Processing transactions on life products from agents, insureds, and third parties efficiently.">Executing...
-
Lansing, Michigan, United States Fifth Third Full timeAbout the RoleWe are seeking a highly skilled and experienced Financial Services Relationship Development Specialist to join our team in Utica, Michigan. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with our Preferred Program customers and mass affluent prospects.
-
Service Center Operations Specialist
2 weeks ago
Lansing, Michigan, United States MERS Full timeJob SummaryMERS seeks a dedicated Service Center Operations Specialist to join our team. As a key member of our operations team, you will play a crucial role in delivering exceptional customer service and support. The ideal candidate will have excellent communication skills, a strong ability to multitask, and a passion for resolving complex issues.The...
-
Insurance Customer Service Specialist
4 weeks ago
Lansing, Michigan, United States Michigan Farm Bureau Full timeJob OverviewWe are seeking an Insurance Customer Service Specialist to join our team at Michigan Farm Bureau. This role involves providing comprehensive customer service, data quality assurance, and analysis of personal lines rating elements.Key ResponsibilitiesServe as a key point of contact for new agents and field staff, assisting them in using Farm...
-
Food Service Support Specialist
4 days ago
Lansing, Michigan, United States Red Lobster Full timeAbout the Role: As a member of our team, you will be responsible for ensuring that every guest has an exceptional dining experience. This includes welcoming guests, setting up stations, refilling drinks, and running hot food to guests. The ideal candidate will have excellent communication skills, be able to work well under pressure, and be comfortable...
Bilingual Servicing Specialist
1 month ago
First National Bank of America is seeking a detail-oriented and bilingual (Spanish/English) Servicing Specialist to join our team. The Servicing Specialist will be the primary point of contact for customers, handling inquiries related to escrow accounts, taxes, and insurance. We are willing to train candidates with exceptional communication and customer service skills, regardless of prior work experience.
Responsibilities:
- Provide exceptional customer service to customers by handling inbound and outbound calls regarding escrow, taxes, and insurance
- Execute outbound call campaigns to communicate important updates and escrow related loan information
- Collaborate with internal teams to ensure a seamless servicing experience for borrowers
- Respond to borrower inquiries through email, ensuring clear and accurate communication
- Apply knowledge of mortgage escrow to resolve issues and answer questions effectively
- Maintain accurate records of customer interactions and transactions
- Bilingual (Spanish/English) Required - Ability to communicate fluently in both languages
- Excellent phone communication skills with a focus on customer service
- Proven ability to assess daily goals and continually prioritize work
Employee benefits
Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
Dental - Premiums as low as $0.00
Vision - Low premium Plan
Discounted childcare
Pet Insurance
Paid Time Off (PTO)
401k with employer match
Adjustable desks that can be raised or lowered to sit or stand
At First National Bank of America, we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference.
First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.
Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job.
First National Bank of America is an Equal Opportunity Employer.
#LI-Onsite
