Service Center Operations Specialist
19 hours ago
MERS seeks a dedicated Service Center Operations Specialist to join our team. As a key member of our operations team, you will play a crucial role in delivering exceptional customer service and support. The ideal candidate will have excellent communication skills, a strong ability to multitask, and a passion for resolving complex issues.
The successful candidate will be responsible for frequent contact with customers on a diverse range of topics, including explaining MERS products and services, educating about MERS participant directed account investment fund lineup and fees, and assisting with HCSP claim reimbursements. You will also provide information and service for incoming rollovers, troubleshoot technology platforms, and review transactional items such as membership applications and pension verifications.
We are looking for a highly motivated individual who is comfortable working in a fast-paced environment and can demonstrate a friendly, professional demeanor. If you have experience in customer service and/or service center roles, this may be the perfect opportunity for you to take your career to the next level.
Key Responsibilities
- Frequent contact with customers on a diverse range of topics discussing and resolving concerns.
- Explaining MERS products and services, including benefit provisions and how they work.
- Educating about MERS participant directed account investment fund lineup and fees.
- Assisting with HCSP claim reimbursements by explaining the process for accessing funds and resources.
- Providing information and service for incoming rollovers.
- Troubleshooting with customers on technology platforms (ER Portal and myMERS Portal).
- Reviewing and processing transactional items, including but not limited to membership applications, pension verifications, beneficiary changes, name/address changes, and direct deposit (EFT) and tax (federal/state) withholding requests.
-
Data Center Operations Specialist
3 weeks ago
Lansing, Michigan, United States Nanosoft Consulting Full timeJob Summary: We are seeking a highly skilled Data Center Operations Specialist to join our team at Nanosoft Consulting. This role serves as a primary resource for enterprise monitoring, incident management, and computer operations responsible for systems that run critical applications, systems, networks, and infrastructure at multiple sites.Key...
-
Autism Center Operations Coordinator
3 weeks ago
Lansing, Michigan, United States Centria Healthcare Full timeAbout Centria HealthcareAt Centria Autism Services, we are dedicated to providing top-notch care and support to children with Autism Spectrum Disorder (ASD) and their families. Our mission is to help these young individuals develop the skills they need to thrive in their own unique way.We strive to create a supportive and inclusive environment where our...
-
Route Service Specialist
3 weeks ago
Lansing, Michigan, United States Domino's Full timeDomino's Delivery Driver Job OverviewWe are seeking experienced delivery drivers to join our team at Domino's Team USA stores. As a Route Service Specialist, you will play a critical role in delivering food to customers with excellent customer service and a positive attitude.CompensationOur delivery drivers receive a competitive hourly wage of $13/hour +...
-
Customer Service Specialist
3 days ago
Lansing, Michigan, United States First National Bank of America Full timeAt First National Bank of America, we are seeking a highly skilled Customer Service Specialist to join our call center team. This role will involve handling multiple priorities simultaneously and autonomously, ensuring that all loan customers' requests are resolved in a timely and professional manner.Responsibilities:Answer incoming calls and other...
-
Forklift Operations Specialist
2 weeks ago
Lansing, Michigan, United States Old Dominion Full timeAs a Forklift Operator at Old Dominion, you'll play a vital role in the warehouse operations. We're seeking an experienced professional to join our team as a Forklift Operations Specialist.About the JobThe successful candidate will be responsible for operating forklifts to move materials within the warehouse, loading and unloading trucks with shipments, and...
-
Packaging Operations Specialist
2 weeks ago
Lansing, Michigan, United States Neogen Corporation Full timeAbout the RoleWe are seeking a detail-oriented Packaging Operations Specialist to join our team at Neogen Corporation. This is a dynamic opportunity for an individual with excellent assembly skills and attention to detail.
-
Telecoms Operations Specialist
3 weeks ago
Lansing, Michigan, United States Saxon Global Full timeWe are seeking a highly skilled Telecoms Operations Specialist to join our team at Saxon Global. In this role, you will be responsible for the support and maintenance of our IP Telephony services, including installation, configuration, and troubleshooting of equipment and systems.Job OverviewThe successful candidate will have a strong background in...
-
Bakery Operations Specialist
3 days ago
Lansing, Michigan, United States Walmart Full timeAbout the RoleAs a Bakery Operations Specialist, you will play a vital part in ensuring our bakery department runs smoothly, efficiently, and effectively. Your primary responsibilities will include preparing daily production needs by operating baking equipment, following recipes/make-up instructions, wrapping, labeling, and storing merchandise according to...
-
Facilities Operations Specialist
3 days ago
Lansing, Michigan, United States Sam's Club Full time**Company Overview:** At Sam's Club, we're committed to delivering exceptional member experiences through safe and clean facilities. As a Facilities Operations Specialist, you'll play a vital role in maintaining our stores' appearance and ensuring the well-being of our members.Estimated Salary: $17.50 - $24.00 per hour**Job Description:** As a Facilities...
-
Lansing, Michigan, United States Sparrow Health System Full timeAt Sparrow Health System, we are committed to providing high-quality patient care and excellent service. We seek a highly skilled Mechanical Operations Specialist to join our team in Lansing, MI.The estimated salary for this position is $$70,000 - $90,000 per year, depending on experience.About the JobThis is an exciting opportunity to work as part of our...
-
Commercial Loan Operations Specialist
3 weeks ago
Lansing, Michigan, United States First Merchants Bank Full timeFirst Merchants Bank is seeking a skilled Commercial Loan Operations Specialist to enhance our team's performance. As part of this role, you will provide high-quality service to our commercial line of business, establish strong relationships with external bank partners' Agency Services divisions, and facilitate efficient client support.The ideal candidate...
-
Warehouse Operations Specialist
2 weeks ago
Lansing, Michigan, United States Meijer Full timeAbout This RoleWe're seeking a skilled Warehouse Operations Specialist to join our team at Meijer. As a key member of our logistics operations, you will be responsible for ensuring the integrity of products from receiving to store shipment.In this role, you'll work closely with truck drivers to unload and receive Fresh and Frozen foods, maintain building...
-
Logistics Operations Specialist
3 weeks ago
Lansing, Michigan, United States The Kendall Group Full timeCompany Overview:The Kendall Group is a 100% employee-owned company, comprised of seven divisions with 75+ locations in eleven states. We serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries.About Us:We're proud to say that more than 60% of our associates have more than 5...
-
Mobile Surgical Operations Specialist
3 weeks ago
Lansing, Michigan, United States beBee Professionals Full time $50,000 - $70,000We are seeking a highly skilled Mobile Surgical Operations Specialist at beBee Professionals in Lansing. The estimated salary for this position is $120,000 - $150,000 per year.About the RoleAs a key member of our team, you will play a crucial role in assisting surgeons during operations by preparing operating rooms and ensuring all necessary instruments and...
-
Senior Bakery Operations Specialist
3 weeks ago
Lansing, Michigan, United States Walmart Full timeAbout the RoleWe are seeking a skilled and experienced Bakery Operations Specialist to join our team. As a key member of our bakery department, you will be responsible for ensuring the smooth operation of our bakery production line.Key ResponsibilitiesPrepare and operate bakery equipment, following established recipes and procedures.Monitor and maintain high...
-
Product Training Specialist
2 weeks ago
Lansing, Michigan, United States Michigan Farm Bureau Full time**Job Opportunity at Michigan Farm Bureau**We are seeking a highly skilled Product Training Specialist to join our team.**About the Role:**The Product Training Specialist will be responsible for leading, training, and mentoring new Agency Services employees and field staff trainers to promote quality and consistent training across the field force.**Key...
-
Operations Supervisor
3 weeks ago
Lansing, Michigan, United States Capital Area Transportation Authority Full timeCAPITAL AREA TRANSPORTATION AUTHORITYJob Title: Operations Supervisor - Public Transit SpecialistAbout the Role:We are seeking an experienced and motivated Operations Supervisor to join our team at Capital Area Transportation Authority (CATA). As an Operations Supervisor, you will play a key role in ensuring the smooth operation of our public transit...
-
Machine Operations Specialist
3 weeks ago
Lansing, Michigan, United States Morrison Container Handling Solutions Full timeAbout the RoleWe are seeking a highly skilled Machine Operations Specialist to join our production team at Morrison Container Handling Solutions in Glenwood, Illinois. This is an exciting opportunity to work with industry-leading technology and contribute to the success of our company.Key ResponsibilitiesDaily review of Bills of Materials, Parts Orders, and...
-
Lansing, Michigan, United States TotalMed Full timeJob Title: Lead Cardiovascular Operating Room Nurse SpecialistAbout the Role:TotalMed is seeking a highly skilled Lead Cardiovascular Operating Room Nurse Specialist for a travel assignment in Lansing, Michigan. This position offers an exceptional opportunity to work with a talented team and contribute to the delivery of high-quality patient care.Key...
-
Michigan Farm Bureau Field Specialist
2 weeks ago
Lansing, Michigan, United States Michigan Farm Bureau Full timeJob Title:Field SpecialistAbout the Role:We are seeking a highly skilled and experienced Field Specialist to join our team at Michigan Farm Bureau. As a key member of our organization, you will play a vital role in training and mentoring new employees, promoting quality and consistent training across the field force.Responsibilities:Lead and monitor regional...