Bilingual (Spanish) Treatment Coordinator

2 weeks ago

Sycamore, United States Orthodontic Experts Ltd Full time

Job Type

Full-time

Description

About us:

Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team. We currently have twenty-four offices in the greater Chicagoland area, Wisconsin, and Indiana. This year we are on track to open additional offices Our core values consist of the following:

  • Accountability
  • Continuous Improvement
  • Inclusion
  • Integrity
  • Respect
  • Teamwork
  • Transparency
Job Description:

As a Treatment Coordinator, you will be providing support to our patients in their orthodontic journey. You will be responsible for communicating with patients and their family members to ensure that they understand their treatment plans and any changes that may occur.

Tasks include but are not limited to:
  • Consult with patients to understand their oral health history, concerns, and objectives.
  • Explain the treatment plan, address patient concerns, and answer any questions.
  • Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment arrangements.
  • Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented.
  • Manage and maintain the payment options and policies for patients.
  • Understand the practice's policy on working with Ortho benefit plans and be prepared to educate patients on their dental benefits.
  • Communicate with all outside and third-party financing companies offered to patients and educate patients on the available outside financing options.
  • Track patient accounts receivable and outstanding balances to ensure timely payment.
  • Assist in Practice's collections protocol for all outstanding balances.
  • Introduce new patients to the practice by going over health history, explaining the doctor's examination and describing any other features about the practice that should be highlighted.
  • Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented.
  • Updating TC Spreadsheet on a daily basis
  • Conducting Dailing outbound calls to patients. (Welcome calls, Lost Cases, Denials etc.)
  • Greet and check patients in and out before and after treatment.
  • Participate in Marketing events
  • Cash Handling
  • Answer incoming calls to include new patient calls, emergencies, scheduling patient appointments, requesting records, and follow up.
  • In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
  • Responsible in helping to maintain a clean/sanitized clinic/office area.
  • Other tasks as assigned.
Requirements:
  • High school degree or GED equivalent
  • 3 years of customer service experience
  • 2 years of sales experience
  • 1 year of Treatment Coordinating experience
  • Knowledge of medical terms and practices
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access.)
  • Excellent problem solving and de-escalation skills
  • Excellent written and verbal communication skills
  • Bilingual Fluent in Spanish
Requirements

Working Hours/ Location:
  • Monday - Wednesday 8:45am - 5:00pm
  • Thursday - Friday 6:45am - 3:00pm
  • 2 Saturdays per month
  • Two 9:45 am to 6:00 pm shifts per month
  • 2496 Dekalb Ave, Unit B, Sycamore, IL 60178
  • Bilingual - Spanish
  • Full time
Benefits (for our full-time employees):
  • Paid Training
  • Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
  • Clinical Bonuses
  • Paid Time Off
  • Holiday Pay
  • Medical, Dental, Vision, and Life Insurance
  • Accident Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Employee Assistance Program
  • Health Savings Account
  • Dependent Care Account
  • 401(k) and matching
  • Pet Insurance
  • Tuition Assistance Program
  • Identity Theft Protection
  • MetLife MetLaw Legal Insurance
  • Transit Reimbursement - Commuter Account
  • Free and discounted Orthodontic Treatments

  • Treatment Coordinator

    2 weeks ago

    Sycamore, Illinois, United States Orthodontic Experts Ltd Full time

    About Orthodontic Experts LtdWe are a leading provider of orthodontic care, dedicated to delivering exceptional patient experiences and outstanding results. Our team is passionate about making a difference in the lives of our patients, and we are seeking a skilled Treatment Coordinator to join our team.Job DescriptionThe Treatment Coordinator will play a...

  • Orthodontic Care Coordinator

    3 weeks ago

    Sycamore, Illinois, United States Orthodontic Experts Ltd Full time

    About UsAt Orthodontic Experts Ltd, we're dedicated to delivering exceptional care and orthodontic excellence. Our team is passionate about making a positive impact on our patients' lives.Job SummaryWe're seeking a highly skilled and organized Patient Service Representative to join our dynamic team. As a key member of our front desk team, you'll be...

  • Travel Physical Therapist

    1 month ago

    Sycamore, Illinois, United States GLC On-The-Go Full time

    GLC On-The-Go is seeking a skilled Physical Therapist to join our team for a travel assignment in a dynamic healthcare setting.Job SummaryWe are looking for a highly motivated and experienced Physical Therapist to provide high-quality patient care and contribute to the success of our healthcare team.ResponsibilitiesProvide physical therapy services to...

  • Travel Physical Therapist

    1 month ago

    Sycamore, Illinois, United States Premier Medical Staffing Full time

    Job OverviewPremier Medical Staffing is seeking a skilled Physical Therapist to join their team for a travel assignment in a dynamic healthcare setting.Key ResponsibilitiesProvide high-quality physical therapy services to patients with a variety of conditions and needs.Develop and implement individualized treatment plans to achieve patient goals and improve...

  • Physical Therapist

    2 weeks ago

    Sycamore, Illinois, United States TotalMed Staffing Full time

    About the RoleAs a Physical Therapist with TotalMed Staffing, your primary responsibility will be to assess and treat patients with physical disabilities or impairments. You will develop personalized treatment plans tailored to achieve specific physical therapy goals, ensuring optimal patient progress through collaboration with the Physical Therapist...

  • Travel Physical Therapist

    3 weeks ago

    Sycamore, Illinois, United States TotalMed Staffing Full time

    Seeking a Physical Therapist for a Travel Assignment in Sycamore, IllinoisTotalMed Staffing is currently seeking a skilled Physical Therapist to fill a travel assignment in Sycamore, Illinois. As a Physical Therapist with TotalMed Staffing, you will have the opportunity to work with a variety of patients and develop your skills in a dynamic and supportive...

  • Physical Therapist-Outpatient In-house Registry

    3 weeks ago

    Sycamore, Illinois, United States Northwestern Memorial Healthcare Full time

    Job SummaryWe are seeking a skilled Physical Therapist to join our Outpatient Rehabilitation team at Northwestern Medicine. As a Physical Therapist, you will play a vital role in helping patients achieve optimal physical function and independence.Key ResponsibilitiesDevelop and implement individualized physical therapy programs to maximize patient function...

  • Physical Therapist-Outpatient In-house Registry Specialist

    4 weeks ago

    Sycamore, Illinois, United States Northwestern Memorial Healthcare Full time

    Job SummaryWe are seeking a skilled Physical Therapist to join our Outpatient Rehabilitation Services team at Northwestern Medicine Lake Forest Hospital. As a Physical Therapist, you will play a critical role in providing high-quality patient care and contributing to the success of our team.Key ResponsibilitiesDevelop and implement physical therapy programs...

  • Travel Physical Therapy Assistant

    1 month ago

    Sycamore, Illinois, United States GLC On-The-Go Full time

    Job SummaryGLC On-The-Go is seeking a skilled Physical Therapy Assistant to join our team for a travel healthcare opportunity.Job ResponsibilitiesProvide high-quality patient care as a Physical Therapy Assistant in a dynamic healthcare setting.Collaborate with healthcare professionals to develop and implement effective treatment plans.Conduct thorough...

  • Travel Physical Therapist

    1 month ago

    Sycamore, Illinois, United States Nationwide Therapy Group Full time

    Nationwide Therapy Group is seeking a skilled Physical Therapist to join their team for a travel job in a dynamic healthcare setting.Job SummaryThis is a 13-week travel Physical Therapist position with a 40-hour workweek, offering a competitive pay package and excellent benefits.ResponsibilitiesProvide high-quality physical therapy services to patients in a...

  • Speech-Language Pathologist

    2 weeks ago

    Sycamore, Illinois, United States Soliant Full time

    Speech-Language Pathologist Job DescriptionWe are seeking a skilled Speech-Language Pathologist to join our team near Sycamore, IL. As a Speech-Language Pathologist, you will play a vital role in assessing, diagnosing, and treating students with speech, language, communication, and swallowing disorders.Responsibilities:Assessment and Diagnosis: Conduct...

  • Physical Therapist

    4 days ago

    Sycamore, United States Aequor Technologies Full time

    Highlights Location SYCAMORE, IL Pay Rate Up to: $2172.80/Week Start Date Nov 4, 2024 to Jan 12, 2025 Duration 10 weeks Number of Positions 1 Remote Position Type On-Site Work Only Shift Type Unknown Hours Per Day 8 Hours Discipline Physical Therapist (PT) Skills Hospital Description Published Description: Job Title: Physical...

  • Travel Physical Therapist

    4 weeks ago

    Sycamore, Illinois, United States LeaderStat Full time

    Job Title: Rehabilitation Physical TherapistLeaderStat is seeking a skilled Physical Therapist to join our team for a 13-week contract in Sycamore, IL.Job Summary:We are looking for a highly motivated and experienced Physical Therapist to provide high-quality patient care in a dynamic and supportive environment. As a Rehabilitation Physical Therapist, you...

  • Travel Physical Therapist

    4 weeks ago

    Sycamore, Illinois, United States Fusion Medical Staffing-Therapy Full time

    Job Title: Physical Therapist - Rehabilitation SpecialistFusion Medical Staffing-Therapy is seeking a skilled Physical Therapist to join our team for a travel assignment in a Long Term Acute Care Hospital setting.Job Summary:We are looking for a dedicated and compassionate Physical Therapist to provide high-quality patient care and support our team in a...

  • Speech-Language Pathologist

    4 weeks ago

    Sycamore, Illinois, United States Soliant Full time

    Speech-Language Pathologist OpportunityWe are seeking a skilled Speech-Language Pathologist to join our team in providing high-quality services to students in the Sycamore, IL area.Responsibilities:Conduct comprehensive assessments to diagnose and treat speech, language, communication, and swallowing disorders.Develop and implement individualized treatment...

  • Speech-Language Pathologist

    4 weeks ago

    Sycamore, Illinois, United States Soliant Full time

    Speech-Language Pathologist - SLPWe are seeking a highly skilled Speech-Language Pathologist (SLP) to join our team near Sycamore, IL. As a key member of our healthcare team, you will play a vital role in providing speech, language, communication, and swallowing disorder services to students.Responsibilities:Conduct comprehensive assessments to diagnose...

  • Speech-Language Pathologist

    2 weeks ago

    Sycamore, Illinois, United States Soliant Full time

    Speech-Language Pathologist OpportunityWe are seeking a skilled Speech-Language Pathologist to join our team in Sycamore, IL. As a Speech-Language Pathologist, you will play a vital role in assessing, diagnosing, and treating students with speech, language, communication, and swallowing disorders.Responsibilities:Conduct comprehensive assessments to identify...

  • Nurse Practitioner, Part Time Nights

    2 weeks ago

    Sycamore, Illinois, United States Kindred Healthcare Full time

    Job SummaryWe are seeking a skilled Registered Nurse to join our team at Kindred Healthcare. As a Registered Nurse, you will be responsible for providing high-quality patient care through the nursing process of Assessment, Planning, Intervention, and Evaluation.Key ResponsibilitiesDevelop and implement individualized nursing care plans in coordination with...

  • Physical Therapist-Outpatient In-house Registry Specialist

    2 weeks ago

    Sycamore, Illinois, United States Northwestern Memorial Healthcare Full time

    Job Title: Physical Therapist-Outpatient In-house RegistryAt Northwestern Medicine, we are committed to providing exceptional care to our patients. As a Physical Therapist-Outpatient In-house Registry, you will play a vital role in our team's mission to deliver world-class care.Job SummaryThe Physical Therapist-Outpatient In-house Registry reflects the...

  • Speech-Language Pathologist

    5 days ago

    Sycamore, Illinois, United States Soliant Full time

    Job OverviewWe are seeking a highly skilled Speech-Language Pathologist to join our team near Sycamore, IL. As a School Speech-Language Pathologist, you will play a vital role in providing speech, language, communication, and swallowing disorder services to students.Key ResponsibilitiesConduct comprehensive assessments to diagnose speech, language,...