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Salesforce Enterprise Platform Owner

2 months ago

Erlanger, United States Archer Daniels Midland Company Full time
Job Description

Salesforce Enterprise Platform Owner
This is an exempt level position.

Position Summary:
As a member of the Enterprise Architecture team, the Salesforce Enterprise Platform Owner is responsible for defining the strategy and roadmaps for Salesforce. This role provides subject matter expertise to the business and the Global Technology Team about solutions and products that belong to the Salesforce platform.

Being the face to the platform vendor, the Salesforce Enterprise Platform Owner has a clear understanding of the vendor's platform, strategy, their roadmaps, releases, upgrades and, while working with other Global Technology teams, brings that knowledge into ADM in order to help define the company's strategy and platform's capability roadmaps.

In addition, the Salesforce Platform Owner performs a governance function over the platform, providing architectural guiding principles and standards, making sure those are being followed by the different initiatives. While working with Procurement, the Salesforce Platform Owner will ensure ADM stays in compliance with licenses and subscriptions and that value is maximized.

Job Responsibilities:
By being ADM Global Technology's face to the vendor, the Salesforce Platform Owner:
  • Understands Vendor's Platform and Business strategy and aligns it with Global Technology strategy.
  • Understands roadmap of existing and/or new Vendor's products.
  • Maintains knowledge of the platform trends and utilize this knowledge to educate both Global Technology and the business on opportunities to build better alignment that supports and drives business outcomes
  • Understands the product/s lifecycle and is up to date with upcoming Technology Upgrades
  • Represents ADM in Vendor (product's) council or User Group.
  • Acquires knowledge of New Capabilities, New Enhancements/Releases and brings that knowledge back to Global Technology and business to support defining new initiatives.
Working closely with other Global Technology Teams, Partners and ADM business, the Salesforce Platform owner is the ADM's primary contact for Salesforce platform products & capabilities related topics:

The Salesforce Platform Owner:
  • Owns and maintains the technology platform roadmap, broken down by projects, capabilities and other key initiatives.
  • Can identify business themes and trends and influence initiative prioritization
  • Leads platform roadmap reviews and assessments
  • Maintains business capability maps implemented at ADM vs. those available in the Salesforce platform.
  • Identifies and assesses performance gaps as a result of the Business capability Mapping, providing recommendations to fulfill those gaps.
  • Detects opportunities to increase business value or minimizes operational costs by leveraging the Salesforce platform capabilities.
  • Reviews requirements backlog / gaps and, as part of the design authority, provides recommendations on solutions/timelines
  • Identifies and recommends educational paths about new capabilities and organizes executive briefings for ADM.
  • Defines Salesforce specific architectural guiding principles and standards
  • Reviews ongoing projects to ensure they comply with architectural guiding principles and standards.
  • Works with Business Engagement and Business Relationship managers, to support improving the platform net promoter score (NPS).
  • Partners with Procurement to establish Salesforce license or subscription agreement/s, track usage metrics, identify rationalization / consolidation opportunities and to make sure ADM stays compliant.
  • Supports Solution Leads, Solution Architects and Global Process owners in architecting future state solutions.
Job Requirements:
  • Bachelor's degree (Engineering, Computer Science, Business)
  • 5+ years' experience as Solution Lead / Solution Architect, in Salesforce implementations in large multi-national companies.
  • Experience with SAP S/4 either as an implementation analyst or super user is a plus.
  • U.S. Citizenship Required
  • Must have the ability to make decisions and recommendations on technology strategies to the internal Global Technology team and the platform provider
  • Ability to learn quickly in a dynamic environment.
  • Excellent team player able to work with virtual and global cross functional teams.
  • Excellent influencing and negotiation skills
  • End to end business process knowledge (i.e. prospect to cash, pricing models and marketing)
  • Experience in Food Industry - Agriculture business and/or Nutrition Industry will be a plus.
  • Experience as a member of an Enterprise Architecture team, understanding an EA framework (such as TOGAF) will be a plus.
  • Excellent verbal, written and presentation communication skills combined with ability to work with all levels of the business and Global Technology
  • Ability to influence, and build consensus at all levels of the company including senior leadership at the corporate and division level
  • Ability to translate idea's into actionable requirements
  • Ability to work in a fast-paced environment with proven ability to adapt to changing priorities and business needs
Excited about this role but don't meet every requirement listed? Studies show that often applicants will self-select out if they don't check every box. We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check.

REF:87466BR

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We're a global leader in human and animal nutrition and the world's premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM's efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

We welcome everyone to apply, especially those individuals who are underrepresented in our industry, as we strive to ensure our workforce represents the world that we help to feed: people of color, women, gender non-conforming, LGBTQIA+, veterans and persons with disabilities. For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion ADM.

Benefits and Perks

Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:
  • Physical wellness - medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).
  • Financial wellness - flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers' compensation, legal assistance, identity theft protection.
  • Mental and social wellness - Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).
Additional benefits include:
  • Paid time off including paid holidays.
  • Adoption assistance and paid maternity and parental leave.
  • Tuition assistance.
  • Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.
*Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.