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Food & Beverage Server

3 months ago

Wilmington, United States Cape Fear Country Club Full time
Summary (Essential Functions): Provide consistently excellent food & beverage service to Club members and guests.

Sign-on Bonus: After 6 months of service, employees receive sign-on bonuses as follows:

35+ hrs/wk - $1000

21 - 35 hrs/wk - $500

1 - 20 hrs/wk - $250

Details:
  • Set up wait stations and perform assigned prep work
  • Provide immediate attention to all members and guests upon seating
  • Distribute menus, inform member of any special offerings, and answer any questions
  • Take orders and enter into POS system, including special instructions and requests
  • Serve meals; remove dishes upon completion
  • Present dessert menus, suggest and serve dessert, coffee, and after-dinner drinks
  • Verify accuracy of all charges on chit
  • Present chit to member and obtain member signature
  • Handle chits as prescribed by standard operating procedures, bundling and turning in at the end of the day with the appropriate end of shift reports
  • Keep tables, dining room, and wait station areas clean and neat
  • Inform Dining Manager of any complaints as soon as they occur
  • Perform clean-up and closing duties as assigned by supervisor and/or manager
  • Attend pre-shift line-up, menu tastings, and any other meetings as prescribed by management
  • Consistently follow local laws, state laws, and Club policies and procedures for service of alcoholic beverages to members and guests
  • Perform other duties as assigned by management

Qualifications: The ideal candidate will possess excellent people skills, basic food and wine knowledge, and the ability to multi-task. The candidate will be reliable and have a strong work ethic with a 'team mentality.' The position requires flexible availability and effective communication skills. All candidates will work to ensure the fulfillment of the Club's mission to provide a warm and friendly environment for our members and guests, through commitment and dedication with a personal touch.

Salary & Benefits: Competitive benefits for eligible employees include paid time off, insurance, and 401(k) retirement plan after term of service requirements have been fulfilled. This is an hourly position paid at a flat rate, and tips are not permitted.

Cape Fear Country Club participates in "for cause" substance abuse testing only. It is not a pre-screening requirement.