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Retail Salesperson
2 months ago
The Jeffree Star Store: Makeup & Meat is seeking a dynamic and customer-oriented Retail Sales Associate to join our team in Chatsworth, CA. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining the overall appearance and functionality of the store. You will have the opportunity to work in a fast-paced, creative, and inclusive environment, representing the Jeffree Star brand and ensuring an unforgettable shopping experience for our customers. Responsibilities: 1. Greet and engage customers in a friendly and professional manner, providing exceptional customer service at all times. 2. Assist customers in finding products, answering questions, and providing recommendations based on their needs and preferences. 3. Maintain a deep knowledge of Jeffree Star products, including cosmetics, meat, apparel, and accessories, to effectively assist customers and drive sales. 4. Process customer transactions accurately and efficiently using the point-of-sale (POS) system. 5. Pull and pack orders from stock room. 6. Maintain a clean, organized, and visually appealing store environment, including merchandise displays, shelves, and fitting rooms. 7. Monitor inventory levels and restock merchandise as needed to ensure product availability on the sales floor. 8. Collaborate with team members to achieve sales goals and contribute to a positive and cohesive work environment. 9. Stay up-to-date with product launches, promotions, and special events to effectively communicate information to customers. 10. Handle customer inquiries, complaints, and returns professionally and in accordance with company policies. 11. Participate in ongoing training and development programs to enhance product knowledge and sales skills. Requirements: 1. High school diploma or equivalent; additional education or relevant experience is a plus. 2. Proven experience in retail sales or customer service, preferably in a similar industry. 3. Passion for the beauty and cosmetics industry, with a strong knowledge of Jeffree Star Cosmetics products. 4. Excellent interpersonal and communication skills, with the ability to build rapport with customers and provide exceptional service. 5. Strong organizational skills and attention to detail to maintain a clean and visually appealing store environment. 6. Ability to work in a fast-paced environment, multitask, and prioritize tasks effectively. 7. Flexibility to work a variety of shifts, including evenings, weekends, and holidays. 8. Proficient in using point-of-sale (POS) systems and basic computer skills. 9. Ability to lift and carry up to 25 pounds and stand for extended periods.
