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Client Service Representative

2 months ago

West Babylon, United States VCA Animal Hospitals Full time

Client Service Representative

We are seeking an experienced Client Service Representative to join our team at VCA Animal Hospitals. At VCA, we prioritize your pet’s health and strive for excellent service with every interaction. We are looking for a personable and professional individual to help us deliver exceptional service to our clients and their pets.

Why We Need You As the face of VCA, the Client Service Representative plays a crucial role in building and maintaining customer trust and confidence. Responsibilities include: Customer service tasks such as greeting visitors, answering phones, and guiding clients to exam rooms. Scheduling and confirming appointments. Placing follow-up calls and reaching out to potential clients. Explaining fees, processing payments, and recommending products and services. Answering questions about products, services, and educating clients on general pet care. Managing medical records and ensuring facility cleanliness.

Benefits We offer competitive compensation, medical/dental/vision benefits, paid vacation (for full-time employees), 401(k), pet care discounts, and more

Salary:

$18-$23 per hour based on experience

Note:

Current associates must apply through our internal career site on Workday.

We are proud to be an Equal Opportunity Employer. For more information, visit our career page at vcacareers.com.

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