Senior, Design Researcher

2 weeks ago


Trenton, United States Walmart Full time

Senior User Researcher - Data Ventures We’re building Walmart Data Ventures from the ground up, and Design Research is critical to our foundation. Our data products serve millions of customers, suppliers, and associates across our unique user ecosystem. Join our mission of crafting world-class data experiences with them, for them. We balance discovery with delivery to establish north stars while delivering incremental value to our customers. As a Senior User Researcher , you will uncover new opportunities and inform the strategic direction of our products and services. You will work closely with cross-functional teams to explore new possibilities and define the future of our offerings. By leveraging your deep knowledge of the User Research process, you will guide product direction toward successful outcomes for both our users and our business. If you are motivated by solving complex problems alongside some of the brightest minds in the industry, this opportunity is for you. About Walmart Data Ventures: Data Ventures exists to unlock the full value of Walmart’s data by delivering enterprise data products that empower our biggest merchants and suppliers to make better, faster decisions. We’re seeking entrepreneurial individuals to help define our products from concept to deployment. What you’ll do: Lead strategic and exploratory research initiatives to identify new opportunities and inform product strategy. Use a variety of research methods, such as interviews, surveys, usability testing, and ethnographic field studies, to gather deep insights. Facilitate workshops to translate research findings into strategic opportunities and actionable recommendations. Proactively communicate and present research findings to the product team in compelling and actionable formats. Inspire cross-functional partners to think big, leveraging research insights to ground decisions in user needs and wants. Foster a culture of user empathy and human-centered product development across the company, helping teams understand and prioritize user needs. Encourage and support the involvement of non-research team members as active participants in the research process. Collaborate with more junior colleagues and non-researchers, helping guide, shape, and mentor their work. Qualifications: Expertise in a variety of research methods, such as usability studies, interviews, surveys, user testing, and ethnographic research. Demonstrated ability to work collaboratively in a cross-functional team environment and influence product strategy and design decisions. Ability to work independently and manage multiple projects simultaneously. Deep understanding of human-centered design and product development. Bachelor’s degree with 5-7 years of professional research experience, or master’s degree with 3-5 years of professional research experience, or 7+ years of professional research experience. Work samples that showcase your research experience and approach. Perks and benefits: Beyond competitive pay, this role is eligible to receive incentive awards based on performance. Other great perks include 401(k) match, employee stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. Equal Opportunity Employer: #J-18808-Ljbffr



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