Business Analyst
4 weeks ago
Salesforce Sr. Business Systems Analyst
Relevant Experience
(in Yrs)
7+
Must Have Technical/Functional Skills
• Bachelors degree with a minimum of 7 years of experience in a business/systems analyst role working in a matrixed environment
• Strong analytical skills, able to draw conclusions from data, manage information, identify trends and make recommendations
• At least 5-7 years of experience supporting software development utilizing Agile Scrum, Kanban and/or Waterfall methodologies
• Experience with JIRA for writing requirements (User Stories) and backlog management
• Ability to plan, execute small to medium sized projects and manage global stakeholders
• Minimum 2 years of experience working with a CRM, Salesforce platform (Service Cloud) preferred
• Ability to create dashboards and operational reports, preferably in Salesforce Service, Power BI or Workbench
• Ability to work directly with stakeholders to document business requirements
• Ability to write UAT test scripts and manage completion of business partner testing within schedule
• Medium to advance proficiency in Microsoft Word and Excel
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