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Order Management Coordinator
3 months ago
Order Support representatives provide essential sales, order and administrative support for the sales team and are responsible for the efficient handling of sales orders, invoices and post-sales support. Order Support representatives improve the productivity of sales representatives by dealing with customer order queries and other support issues. This important position contributes to the quality of customer service and the achievement of sales targets.
Primary job duties include:
Sales order processing
Order purchasing
Vendor AP and credit processing
Order entry, tracking and confirmation
Shipment coordination
Order invoicing
Returns processing
Customer records
Sales team administration (reporting, reconciliation and contract compliance)
General administrative duties (phone, filing, mail and etc.)
Minimum Qualifications:
Proficiency with Microsoft Office Products
2+ years administrative or order processing experience
Detail oriented
Ability to work in a fast-paced office environment
Proficient keyboarding skills
Highly organized, efficient and strong ability to multitask
Excellent communication (verbal and written) skills
Desired Experience:
Administrative support management or team leader
Basic bookkeeping skills (debit and credit memos)
Associates degree, bookkeeping or accounting certificate or similar certification
Experience with Quickbooks