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Order Processing Specialist

3 months ago

Pequot Lakes, United States Ideal System Solutions, Inc. Full time

About the Company:

An Order Processing Specialist (OPS) is an administrative position responsible for full-cycle sales order management and high-quality administrative support. Order Processing Specialists work in collaboration with sales, marketing, and finance for accurate capture and validation of orders. Responsible for the efficient handling of sales orders, invoices, and post-sales support. Requires communication with Sales Representatives, vendors, and customers to confirm orders and ensure that customer requests are met accurately and in time for delivery.


Primary Job Duties:

  • Sales order processing
  • Purchase order processing
  • Vendor AP and credit processing
  • Order entry, tracking, and confirmation
  • Shipment coordination
  • Order invoicing
  • Process return requests, issue RMA's, provide order status
  • Customer records
  • Sales team administration (reporting, reconciliation, and contract compliance)
  • General administrative duties (phone, filing, mail, and etc.)


Minimum Qualifications:

  • Proficiency with Microsoft Office Products
  • 2+ years administrative or order processing experience

Desires Qualifications:



  • 2+ years Quickbooks experience
  • Knowledge of generally accepted accounting and bookkeeping principles and procedures


Required Skills:

  • Planning and organizing
  • Strong attention to detail
  • Problem-solving
  • Teamwork
  • Customer service orientation
  • Communication skills


Preferred Skills:

Women, Minorities, and Veterans are encouraged to apply. Ideal System Solutions, Inc. is an Equal Employment Opportunity Employer. Candidates must consent to and be able to pass a complete background investigation and may be required to additional drug testing and screening. Please send resume and compensation requirements to hr@idealssi.com.