Front Office Support

1 month ago

Bloomington, United States Centerstone Full time

Centerstone Health Services is a Federally Qualified Health Center (FQHC) Look-Alike and is rapidly growing to serve people in multiple counties across south central and eastern Indiana. We are dedicated to providing affordable and accessible, high quality, integrated healthcare to those most in need in our communities. Our vision is to inspire and build healthy lives through superior care, collaboration, and the reduction of barriers for those we serve. This proves to be a rewarding opportunity. Come talk to us about joining the Centerstone Health Services team

JOB DESCRIPTION:

SUMMARY OF POSITION

Greets clients with personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co-occurring services. Completes scheduling and statuses of clinical staff appointments. Obtains and updates client data. Collects client co-pays. Answers phone calls, emails and other electronic messages as required quickly and efficiently. Utilizes telehealth to extend care when the clinical staff and or client aren't in the same place at the same time. Collects, fills, and organizes office documents, records and forms.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Greets clients with personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co-occurring services.
  • Completes scheduling and statuses of clinical staff appointments.
  • Obtains and updates client data and collects co-pays.
  • Answers phone calls, emails and other electronic messages as required quickly and efficiently.
  • Utilizes telehealth to extend care when the clinical staff and or client aren't in the same place at the same time.
  • Collects, fills, and organizes office documents, records and forms.
  • May cross train and perform duties of other support staff positions to help cover during absences, as assigned by Office Coordinator.
KNOWLEDGE, SKILLS & ABILITIES
  • Effectively communicate via written, verbal, in person and virtual methods.
  • Basic computer literacy skills- Knowledge of Excel, Outlook, Zoom and Skype preferred.
  • Strategic scheduling skills- Knowledge of Avatar preferred.
  • Organizational skills.
  • Critical thinking skills.
QUALIFICATIONS

Education Level

High School Diploma or GED required.

Years of Experience

One to three years administrative experience preferred.

Required Certification/Licensure

N/A

PHYSICAL REQUIREMENTS

Task - Percentage of Time/Frequency

Standing - 20%

Sitting - 80%

Squatting - occasional

Driving - occasional

Kneeling - occasional

Lifting - occasional

Bending - occasional

Time Type:
Full time

Pay Range:
$14.25$20.00

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:
  • Medical, dental, and vision health coverage
  • Flexible Spending and Health Savings Accounts
  • 403b retirement plan with company match
  • Paid time off and ten paid holidays
  • AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
  • Diversity, Equity, and Inclusion employee resource groups
  • Continuing education opportunities
  • Employee Assistance Program


Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion.

Our approach to diversity is simple-it's about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed.

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