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Client Supply Order Entry Clerk

2 months ago

Canoga Park, United States Synectics Full time

Job Description:

  • A Client Supply Order Entry Clerk is responsible for obtaining and entering of client supply orders into the Materials Management software system.
  • Obtains client supply orders and enter them into the Materials Management software.
  • Interacts with clients as needed to obtain client supply order requests.
  • Researches client supply problems in conjunction with Marketing, Logistics and Client Supply warehouse, etc. as needed.
  • Informs clients of backorders and expected delivery times.
  • Informs clients of utilization constraints if the amount requested exceeds the established utilization ratios.
  • Assists the Client Supply Materials Analyst, Client Supply Manager, Warehouse Materials Analyst and/or Warehouse Manager in resolving client utilization questions.
  • Informs the appropriate individuals of low stock and backordered items.
  • Assists in preparation and distribution of reports as needed.
  • Complies with all applicable and current Materials and Services Management, Human Resources, Employee Health and Safety, Compliance, OSHA, CLIA, etc. policies and procedures.
  • Performs other duties as required.
JOB REQUIREMENTS:
  • High school diploma or equivalent required.
  • Previous experience in data entry preferred
  • Previous call center experience helpful Medical supplies background helpful
  • Basic math skills (addition, subtraction, multiplication, division)
  • Strong communication, especially verbal, skills
  • Good record keeping skills
  • Good problem solving skills
  • Ability to operate a computer, printer, copier and other basic office equipment
  • Working knowledge of Microsoft Office programs (Word, Excel, etc.) or equivalent would be helpful, but not required
  • Ability to type a minimum of 40 words per minute
  • Able to work effectively in a team environment
  • Shift Time Zone : Monday-Friday 8am-4:30pm

California Fair Chance Act:

Synectics Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Synectics Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act/.

Benefits:

Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.

Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.

Vision Insurance : Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.

Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.

Synectics is an equal opportunity employer.