Customer Service Associate

3 months ago


Cedar Falls, United States Mylsb Full time

LocationCedar Falls, IA 50613

Customer Service Associate - Cedar Falls Downtown

Full Time/Part TimePart Time Duties and Responsibilities Provides customer service for all clients at Lincoln Savings Bank (LSB). Customer Service Associates (CSA) balance the drawer daily, including periodic batching of cashed checks. CSAs also handles certain administrative tasks such as processing forms and transactions, and handles document review for data processing, accuracy, and process management.

Processes customer transactions with accuracy, and professionalism, while keeping a high level of customer service.

Answers and routes telephone calls, takes messages, provides information and directs calls to appropriate staff.

Responds to client inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies.

Refers clients for additional retail and bank services. Embraces and promotes the use of LSB+.

Balances teller drawer, vault, and ATM.

Bundles and scans appropriate work through the Branch Capture System.

Acts in accordance with all LSB regulatory policies and procedures.

Represents Lincoln Savings Bank in a positive light in all professional duties. Participates in civic, community, and networking events to cultivate productive relationships for Lincoln Savings Bank.

Performs other duties and responsibilities as defined by Management.

Necessary Skills and Attributes High school diploma or equivalent required

Prior customer service and retail experience required

Excellent communication skills, positive customer-focused mindset

Ability to multi-task while still meeting deadlines

Proficient in Microsoft Office (Outlook, Word, Excel)



  • Cedar Falls, Iowa, United States TJX Companies Full time

    **About Us**TJX Companies is a leading off-price retailer with a passion for delivering exceptional customer experiences. Our more than 500 stores offer a vast selection of brand-name merchandise at unbeatable prices.**Our Culture**We're a dynamic and fast-paced environment where no two days are ever the same. Our Sales Associates are the face of our...


  • Cedar Falls, United States Mylsb Full time

    LocationCedar Falls, IA 50613 Customer Service Associate - Cedar Falls , IA Full Time/Part TimeFull Time Duties and Responsibilities Provides customer service for all clients of Lincoln Savings Bank (LSB). Customer Service Associates (CSA) balance their teller drawer daily, which includes cash handling, periodic batching of deposits and cashed checks. CSAs...


  • Cedar Falls, Iowa, United States Mylsb Full time

    {"title": "Customer Service Associate", "description": "Job SummaryAt Mylsb, we are seeking a highly skilled Customer Service Associate to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to all clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide...


  • Cedar Falls, Iowa, United States Mylsb Full time

    Customer Service AssociateAt Mylsb, we are seeking a highly skilled and customer-focused Customer Service Associate to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to all clients, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Provide customer...


  • Cedar Falls, Iowa, United States Panera Bread Full time

    About Panera BreadWe're a company that's passionate about serving our customers and making a difference in our communities. As a Customer Service Associate, you'll be part of a team that's dedicated to providing exceptional service and creating a warm and welcoming environment for our guests.Your RoleYou'll be responsible for interacting with our guests,...


  • Cedar Falls, Iowa, United States Raising Cane's Full time

    Raising Cane's Job DescriptionWe are seeking a Customer Service Associate to join our team at Raising Cane's. As a key member of our restaurant staff, you will be responsible for providing exceptional customer service, ensuring all food orders are prepared to our high standards, and maintaining a clean and safe environment for our guests.Key...


  • Cedar Falls, United States Mylsb Full time

    LocationCedar Falls, IA 50613 Customer Service Associate - PT Float - Cedar Falls Downtown Full Time/Part TimePart Time Duties and Responsibilities Provides customer service for all clients at Lincoln Savings Bank (LSB). Customer Service Associates (CSA) balance the drawer daily, including periodic batching of cashed checks. CSAs also handles certain...


  • Cedar Rapids, United States BHFO Full time

    Job DetailsJob Location BHFO - Cedar Rapids, IA Position Type Full Time Education Level High School Diploma Salary Range $18.00 Hourly Travel Percentage None Job Shift Weekdays 7:30am - 4:00pm Job Category Customer Service Description BHFO Inc. believes that each employee makes a significant contribution to our success. That contribution should not be...

  • Warehouse Associate

    1 week ago


    Cedar Falls, Iowa, United States United Parcel Service Full time

    Unlock Your Career PotentialAs a Warehouse Associate at United Parcel Service, you will play a critical role in ensuring the smooth delivery of packages to our customers. This seasonal role offers a unique opportunity to gain valuable experience in a fast-paced warehouse environment.Key Responsibilities:Lift up to 70 lbs and move packages in and out of...


  • Cedar Park, United States Savers | Value Village Full time

    Description Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...


  • Cedar Falls, Iowa, United States Integrity Marketing Group Full time

    About the RoleWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at Integrity Marketing Group. As a key member of our team, you will play a vital role in providing exceptional service to our agents and clients.Key ResponsibilitiesHandle inbound and outbound communications with agents, including quoting, enrollment...


  • Cedar Creek, United States Agilent Full time

    Job OverviewAgilent is a leading life science, diagnostic, and applied market company that enables customers to gain the answers and insights they seek. We are seeking a skilled Customer Service Associate to provide pre-sales and/or post-sales consulting to benefit our customers in areas such as product/service order fulfillment processes, customer service...


  • Cedar Park, Texas, United States Staff My Agency Full time

    Customer Service RepresentativeWe are seeking a talented and caring professional to join our team as a Customer Service Representative. This is a low-pressure position focused on delivering exceptional customer service for a well-established State Farm Agent.Key Responsibilities:Answer phones and greet clients in a friendly and professional manner.Establish...


  • Cedar Falls, Iowa, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused Retail Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide excellent...


  • Cedar Hill, United States Raising Cane's Chicken Fingers Full time

    **Customer Service Associate** Cedar Hill, Texas **BENEFITS** **Voluntary** * Dental * Vision * Supplemental Life Insurance * Pet Insurance * 401(k) With Employer Match (age 21 & older) * Crewmember Assistance Program * Discounted Online Education Opportunities * Free Resources For Furthering Your Education **full-time** * Medical & Pharmacy * Benefits...


  • Sioux Falls, United States David's Bridal Full time

    David's Bridal - Retail - Customer Service [Retail Associate / Team Member] As a Customer Service Representative at David's Bridal, you'll: Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person; Use all systems to manage the customer flow to deliver 5-star customer experience (myAppointments/myCustomers);...

  • VIP Service Associate

    4 weeks ago


    Cedar Falls, Iowa, United States SciPlay Full time

    About the RoleThe VIP Services Associate is a key member of the SciPlay team, responsible for cultivating and developing relationships with our most heavily engaged players in the VIP base. This role requires a high level of communication and relationship-building skills, as well as the ability to deliver exceptional customer service and support.Key...

  • Customer Service

    1 month ago


    Cedar Falls, United States Kwik Trip Full time

    Already a Kwik Trip Coworker?Follow this link to apply:myapps.kwiktrip.com Location: Kwik Spirits 561 Minimum Starting Pay: $15.00 Shift: Variable Food/Guest Service coworkers: Kwik Trip is seeking energetic, outgoing and positive people to make a difference in the communities we serve. Our Food/Guest Service coworkers give the best customer and food...

  • VIP Service Associate

    2 weeks ago


    Cedar Falls, Iowa, United States SciPlay Full time

    About the RoleThe VIP Services Associate is a key member of our team, responsible for cultivating and developing relationships with our most valued customers. This role requires a strong ability to build trust and provide exceptional customer service, ensuring that our VIP players feel valued and supported.Key ResponsibilitiesDevelop and maintain...


  • Cedar Rapids, United States Raising Cane's Chicken Fingers Full time

    $12 per hour - $13.5 per hour As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsi Customer Service, Associate, Customer Experience, Night, Service, Weekend, Retail