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Housekeeping Lead

2 months ago

Long Beach, United States HYATT Hotels Full time

The Housekeeping Lead is responsible for housekeeping duties in the Housekeeping department. This includes inspecting guest rooms, counseling and interviewing employees, resolving guest complaints, general office duties, etc. Minimum of 1-year hotel experience and excellent communication skills, as well as basic computer skills. Prior supervisory experience preferred.

The Housekeeping Lead is responsible for:

•Fulfilling Room Attendant and Houseperson duties as needed.

•Communicating with the front office and other departments on room status and availability.

•Delivering team member training for room attendants, laundry attendants, and housepersons.

•Maintaining departmental inventory with appropriate PAR levels.

•Monitoring daily room inventory status and update as needed.

•Overseeing the cleaning standards of the operation by conducting 12-Point Inspections.

•Maintaining a respectful image throughout appearance, dress, and actions.

•Embodying Hyatt's Core Values and adhering to the company's grooming and appearance guidelines.

•Remaining alert, courteous, and helpful to guests and co-workers at all times.

The starting hourly rate for this position is $24.80/hr.

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Qualifications

•1-year hotel experience required.

•1-year hotel housekeeping department experience preferred.

•A working knowledge of Basic computer skills, including Microsoft Office products, HotSOS, and Opera systems.

•Detail-oriented with the ability to work in a fast-paced environment.

•Ability to push, pull, lift, and carry objects weighing up to 50 pounds regularly during a working shift.