Customer Service Representative

1 month ago

Omaha, United States Sapp Bros. Full time
Join Our Team as a Full-Time Petroleum Customer Service Representative
At Sapp Bros., we're all about building lasting partnerships by delivering top-notch petroleum products, exceptional service, and creative solutions that go above and beyond. We're looking for a self-driven and dedicated Petroleum Customer Service Representative to join our Omaha, NE, team and help us continue exceeding customer expectations.

What You'll Do

As a key player in our Petroleum Division, you'll:
  • Support walk-in and phone customers, along with internal sales teams, by managing orders and distributor buy-backs efficiently and accurately.
  • Provide accurate product pricing and connect customers with the right team members to finalize sales.
  • Build expert-level knowledge of our products to answer questions and resolve issues like a pro.
  • Keep customers informed of new products, promotions, and specials.
  • Initiate and track orders in our ERP system, ensuring smooth deliveries.
  • Collaborate with Procurement, Inventory, and Warehouse teams to meet customer needs on time.
  • Promote safe product handling practices while ensuring customer satisfaction.
  • Use Salesforce to support customers and sales teams effectively.
  • Schedule service calls, document completed work, and keep things running smoothly.
What Makes You a Great Fit
  • A high school diploma or GED (required).
  • 2+ years of customer service, logistics, sales, or account management experience.
  • Experience with ERP systems like SAP or Oracle (preferred).
  • Knowledge of the petroleum industry is a big plus
  • Excellent communication and multitasking skills to coordinate with customers and teams.
Why Sapp Bros.?

When you join us, you're not just getting a job you're becoming part of a team that values quality, integrity, and growth. At Sapp Bros., we believe in blessing and serving others, which drives everything we do. We offer:
  • Competitive pay and room to advance.
  • Comprehensive benefits: health, dental, vision, life insurance, 401(k) with company match, and more
  • Perks like gym membership reimbursement, tuition assistance, and employee discounts (including 25¢ off per gallon of gas and diesel).
  • A fun, supportive environment with a culture that promotes from within.

Apply Today

If you're ready to bring your skills to a trusted leader in the petroleum industry, we can't wait to hear from you. Let's build something great together at Sapp Bros.

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