Head Cashier

4 months ago

St Louis, United States Westlake Hardware Full time
About Westlake Ace Hardware

Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of:

Service, Passion, Respect, Integrity, Teamwork and Excellence

General Summary

The Head Cashier is responsible for register transactions involving the sale and/or return of merchandise. The Head Cashier is also responsible for assisting the Assistant Manager, Operations in the completion of office duties.

Essential Duties & Responsibilities:

Customer Service
  • Project a positive representation of Westlake Ace Hardware.
  • Greet customers entering and throughout the store. Thank customers by name, when possible when they are leaving the store.
  • Project a friendly, outgoing demeanor; work well with customers as well as those supervised.
  • Ensure excellent customer service from those supervised.
  • Ensure all calls and pages are answered promptly, courteously and effectively.
  • Communicate any problem or issue that requires management assistance.
  • Ensure fast, accurate, professional checkouts.
  • Perform Cashier duties as needed to eliminate delays.
  • Possess strong product knowledge and knowledge of store layout and location of products.
  • Ensure customers are being greeted and thanked by name whenever possible.
Register Operations
  • Follow all cash register transaction procedures.
  • Responsible for balancing of register drawer.
  • Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
  • Assist with register and computer problems, downloads, upgrades, and fixes as needed.
Cash Room Operations
  • In the absence of the Assistant Manager-Operations, verify Cashier-balancing procedures are followed.
  • In the absence of the Assistant Manager-Operations, verify deposit procedures and policies are followed on a daily basis.
  • Help prepare deposit, long/short recap, cashier over-short acknowledgements, and sales audits.
  • Verify weekend vault counts and randomly verify vault.
Office Operations
  • Provide assistance to the Assistant Manager-Operations in the completion of multiple office duties, including receiving, invoices, purchase orders, inventory adjustments, etc.
Audit
  • On an as needed basis, provide assistance to the Assistant Manager-Operations in the completion of the quarterly audit checklist.
  • On as needed basis, observe Cashiers for proper phone etiquette, greeting customers, handling returns correctly and that the customers are being treated attentively.
Front End Appearance and Upkeep
  • Keep the front end neat and clean at all times. Face and dust front end.
  • Keep impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
  • Ensure fresh ads are stocked in shopping carts at all times.
  • Ensure forms and supplies are stocked at all times.
  • Assist with decorating the front end according to the Store Support Center program.
  • Call for cart pickups when necessary.
  • Perform all other duties as assigned.
Leadership
  • Communicate any merchandising, cost control or sales idea to the General Manager for follow up.
  • Participate in store and Cashier meetings.
  • Assist with training and development of new cashiers.
  • Work with Assistant Manager-Operations to prepare for advancement
Other Essential Requirements

Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
  • SERVICE - Amaze our customers, our associates and our communities by delivering on our helpful promise.
  • PASSION - Showing our love for the work we do, our customers, and our associates.
  • RESPECT - A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
  • INTEGRITY - An authentic commitment to moral and ethical behavior.
  • TEAMWORK - Together we can achieve extraordinary things.
  • EXCELLENCE- A disciplined approach to achieve outstanding results through continuous improvement.
Minimum Skills, Requirements and Qualifications
  • High School or GED equivalent.
  • Experience in retail and/or office management preferred. Cashier experience preferred. Customer service experience preferred.
  • Standing, walking, lifting (up to 25lbs) and climbing.


Compensation Details

Head Cashier $13-$17

Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:

Create Job Alert

Equal Opportunity Employer
Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.

  • Cashier Team Lead

    4 weeks ago

    St Louis, Missouri, United States Westlake Hardware Full time

    About Westlake Ace HardwareAce Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located...

  • Head Bartender

    2 months ago

    St Louis, United States Marriott Full time

    Additional Information mixology experience is preferred Job Number 24151020 Job Category Food and Beverage & Culinary Location The Ritz-Carlton St. Louis, 100 Carondelet Plaza, Clayton, Missouri, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Prepare drink orders for guests according to...

  • Head of Pricing Strategy

    3 weeks ago

    St Cloud, United States Coborn's, Incorporated Full time

    Overview Join the Coborn's, Inc. Support Center team at our headquarters in St. Cloud, Minnesota! Due to an internal transfer, we're hiring for a Head of Pricing Strategy to develop and execute a comprehensive pricing strategy that aligns with our business goals, enhances competitiveness, and maximizes revenue and profit. In this role, you'll own the...

  • Customer Service Associate

    2 months ago

    St Paul, United States Raising Cane's Full time

    $15 per hour - $16.5 per hour As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining...

  • Stock Associate

    3 weeks ago

    St Charles, United States Dierbergs Full time

    Stock Associate • Part-Time • Dierbergs Markets A Stock Associate works as part of a team to stock and arrange merchandise while utilizing their eye for organization. They are friendly, enjoy helping people, and are able to multitask with their responsibilities: Assist with stocking, product display and rotation, inventory and quality control ...