Hotel, Motel, and Resort Desk Clerks

3 weeks ago

Columbia, United States Trade College Full time

What is a Hotel, Motel, and Resort Desk Clerk? Desk Clerk Example : Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. Life As a Desk Clerk Transmit and receive messages, using telephones or telephone switchboards. Make and confirm reservations. Greet, register, and assign rooms to guests of hotels or motels. Deposit guests’ valuables in hotel safes or safe-deposit boxes. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Contact housekeeping or maintenance staff when guests report problems. When polled, Hotel, Motel, and Resort Desk Clerks say the following skills are most frequently used in their jobs: Social Perceptiveness : Being aware of others’ reactions and understanding why they react as they do. Speaking : Talking to others to convey information effectively. Service Orientation : Actively looking for ways to help people. Active Listening : Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Coordination : Adjusting actions in relation to others’ actions. Time Management : Managing one’s own time and the time of others. Are There Job Opportunities for Hotel, Motel, and Resort Desk Clerks? In 2016, there was an estimated number of 252,600 jobs in the United States for Hotel, Motel, and Resort Desk Clerks. New jobs are being produced at a rate of 4.4%, which is below the national average. The Bureau of Labor Statistics predicts 11,200 new jobs for Hotel, Motel, and Resort Desk Clerks by 2026. There will be an estimated 40,900 positions for Desk Clerks per year. The states with the most job growth for Desk Clerks are Idaho, Utah, and Oklahoma . Watch out if you plan on working in Missouri, Kansas, or Wisconsin . These states have the worst job growth for this type of profession. Do Hotel, Motel, and Resort Desk Clerks Make A Lot Of Money? The typical yearly salary for Hotel, Motel, and Resort Desk Clerks is somewhere between $18,090 and $34,040. Hotel, Motel, and Resort Desk Clerks who work in Hawaii, District of Columbia, or Nevada make the highest salaries. Tools & Technologies Used by Hotel, Motel, and Resort Desk Clerks Below is a list of the types of tools and technologies that Hotel, Motel, and Resort Desk Clerks may use on a daily basis: Microsoft Excel Microsoft Word Microsoft Office Microsoft PowerPoint Microsoft Outlook Yardi Incident tracking software How do I Become a Desk Clerk? Are there Hotel, Motel, and Resort Desk Clerks education requirements? What work experience do I need to become a Desk Clerk? #J-18808-Ljbffr

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