Finance Manager

Overview: The Finance Manager plays a crucial role in the dealership's financial operations by assisting customers in securing financing options for vehicle purchases and providing protection products to protect their investment. This position requires a blend of financial expertise, sales acumen, and regulatory compliance knowledge.

Responsibilities:

1. Financing Assistance:
•Guide customers through the financing process, explaining terms, interest rates, and repayment options.
•Evaluate credit applications and determine appropriate financing solutions tailored to customers' needs and financial profiles.
•Collaborate with financial institutions to secure competitive loan rates and terms for customers.
•Ensure all financing paperwork is completed accurately and in compliance with legal and dealership policies.

2. Protection Products:
•Present and explain available protection plans and coverages (e.g., vehicle service contracts, GAP coverage, tire and wheel coverage) to customers.
•Assist customers in selecting appropriate coverages based on their vehicle and individual preferences.
•Coordinate with protection providers to facilitate the purchase and activation of policies.
•Ensure customers understand the benefits and terms of protection products, addressing any questions or concerns.

3. Sales Support:
•Work closely with the sales team to provide seamless customer service throughout the vehicle purchase process.
•Assist sales associates with working deals to meet customer needs and budget constraints.
•Offer support and training to sales staff regarding financing options and finance processes as well as compliance.

4. Compliance and Regulations:
•Stay up-to-date with federal and state regulations governing automotive financing and insurance practices.
•Ensure all transactions comply with legal requirements and dealership policies.
•Maintain accurate records and documentation related to financing and protection transactions.

5. Customer Service:
•Provide exceptional customer service by addressing inquiries, resolving concerns, and building rapport with customers.
•Foster long-term relationships with customers by offering ongoing support and assistance with financing and protection needs.

Requirements:
•Bachelor's degree in finance, business administration, or a related field preferred. (Is this something we want to have as a requirement?)
•AFIP Certification preferred
•Previous experience in automotive financing, insurance sales, or dealership F&I operations preferred.
•Strong understanding of financial concepts, including lending practices, interest rates, and credit analysis.
•Excellent communication and interpersonal skills.
•Ability to work in a fast-paced, customer-focused environment.
•Detail-oriented with a commitment to accuracy and compliance.
•Proficiency with finance and insurance software applications.
•Willingness to adhere to ethical standards and regulatory requirements.