Bilingual Banking English/Spanish Banking Customer Service Representative
3 weeks ago
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision, 401k and more) Paid Time Off Employee wellness and engagement programs Teleperformance and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen . As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit This position will be based on-site at our North Lauderdale, Florida location. Your Responsibilities As a Banking Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary and appropriate Respond to requests for assistance and/or possible processing payments Track all call related information for auditing and reporting purposes Provide feedback on call issues Upsell if required We're looking for fearless people - people who are inspired to deliver only the best in all that we do. Bilingual English/Spanish High School Diploma or equivalent IT/Network certifications/degrees preferred 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Entry-level network troubleshooting Ability to set up home Wi-Fi network Ability to set up and configure a router or switch Core proficiency with a laptop or desktop computer Able to work independently Have excellent communications skills, both oral and written Ability to work in a constantly changing and fast paced environment Ability to stay composed and objective Strong listening skills Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
-
Customer Service Representative
2 weeks ago
Tallahassee, Florida, United States Florida A & M University Federal Credit Union Full timeJob OverviewWe are seeking a dedicated Customer Service Representative to support our financial institution's operations. This role is vital in ensuring our members receive exceptional service and assistance with their banking needs.Key ResponsibilitiesAssist in the daily opening and closing procedures under dual control.Execute teller transactions,...
-
Customer Service Representative I
3 weeks ago
Tallahassee, United States City of Casselberry Full timeThe Customer Service Representative I is responsible for providing customer service and clerical support for the City of Casselberry. The Customer Service Representative I performs work that is routine and covered by existing policies, procedures or instructions. Provides customer service and clerical support for the Finance Department. (95%) Receives and...
-
Banking Customer Service Representative
2 months ago
Tallahassee, United States Teleperformance USA Full timeCategory : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages,...
-
Bilingual Member Services Advocate
1 week ago
Tallahassee, Florida, United States State of Florida Full timeAbout the RoleWe are seeking a highly skilled and bilingual customer service representative to join our team at the State of Florida. As a Bilingual Member Services Advocate, you will play a critical role in providing exceptional service to our customers, answering their questions, and resolving their issues in a timely and professional manner.Key...
-
Retail Banking Specialist
1 week ago
Tallahassee, Florida, United States Synovus Financial Full timeJob Description Job Overview Acts as the primary point of contact for customers at the retail branch, fulfilling their sales and service requirements while achieving branch objectives. Functions as a versatile team member capable of executing transactions, delivering exceptional service, and providing consultative advice to enhance the sales potential...
-
Tallahassee, United States Gainwell Technologies - HMS Holdings Corporation Full timeAs a Bilingual Healthcare Customer Service Representative at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve a communitys most vulnerabl Healthcare, Customer Service, Customer Service Representative, Health, Bilingual, Representative, Retail
-
Retail Banking Specialist
1 week ago
Tallahassee, Florida, United States Synovus Financial Full timeJob Description Position Overview Acts as the primary contact for retail branch clientele, fulfilling the necessary actions to address sales and service requirements while achieving branch objectives. Functions as a versatile team member capable of executing transactions, delivering exceptional service, and advising customers to enhance the sales...
-
Bank Controller
2 months ago
Tallahassee, United States MRINetwork Jobs Full timeJob DescriptionJob DescriptionBank ControllerIf you are a six to eight plus year banking (or public accounting) professional with a focus on banking or financial services, Christian Wyatt Group may have a great opportunity for you. As an executive search firm that focuses on the $0 to $20B banking vertical placing accounting, finance, audit, risk, credit,...
-
Bank Controller
1 month ago
Tallahassee, United States MRINetwork Jobs Full timeJob DescriptionJob DescriptionBank ControllerIf you are a six to eight plus year banking (or public accounting) professional with a focus on banking or financial services, Christian Wyatt Group may have a great opportunity for you. As an executive search firm that focuses on the $0 to $20B banking vertical placing accounting, finance, audit, risk, credit,...
-
Retail Banking Specialist
1 week ago
Tallahassee, Florida, United States Synovus Financial Full timeJob Description Job Overview Acts as the primary contact for retail banking clients, executing essential activities to fulfill customer service and sales objectives while achieving branch targets. Functions as a versatile team member capable of processing transactions, delivering exceptional service, and providing advisory support to enhance the sales...
-
Senior Commercial Banking Manager
2 days ago
Tallahassee, Florida, United States ARC Group Full timeJob Description**Senior Commercial Banking Manager / Vice President of Commercial Lending**ARC Group is seeking a highly experienced Senior Commercial Banking Manager / Vice President of Commercial Lending to join our team. This is a hybrid role with three days in the office and two days at remote.Key Responsibilities:Build and deepen relationships with new...
-
Customer Service Representative
2 weeks ago
Tallahassee, United States Genuine Parts Company Full timeSUMMARY: Hydraulic Supply Company (HSC), a division of Motion , is seeking a Counter Sales Representative to get hands on and provide quality customer service and support at a key branch in the Retail and Service business segment of HSC. This is an opportunity for a motivated and talented candidate to grow with a great team and a very successful...
-
Acceptance Associate
1 week ago
Tallahassee, United States Imperial PFS Full time $19 - $20Job DescriptionJob DescriptionYou’re legendary. We’re hiring. Let’s talk!Apply today for an opportunity to join one of North America’s top insurance premium financing companies. Since 1977, our company has grown to more than 500 Associates and 30 locations across the United States, Puerto Rico, and Canada.Every day, we work to deliver on our...
-
Customer Service Representative
3 days ago
Tallahassee, United States First Commerce Credit Union Full timeJob Summary: We are seeking a highly motivated and customer-focused Member Service Representative to join our team at First Commerce Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, answering their questions, and resolving their issues in a timely and professional manner.Key...
-
Senior Vice President of Commercial Banking
2 weeks ago
Tallahassee, Florida, United States ARC Group Full timeJob OverviewPOSITION: SENIOR VICE PRESIDENT OF COMMERCIAL BANKINGARC Group is seeking a highly skilled Senior Vice President of Commercial Banking to join a prestigious financial institution. This role offers a hybrid work environment, allowing for flexibility between office and remote work.Our client is recognized as a leading financial entity in the...
-
Bilingual Member Services Advocate
1 day ago
Tallahassee, Florida, United States State of Florida Full timeAbout the RoleWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at the State of Florida. As a key member of our division, you will be responsible for providing exceptional service to our members, answering their inquiries, and resolving their issues in a timely and professional manner.Key ResponsibilitiesRespond...
-
Customer Service Representative
1 month ago
Tallahassee, United States PFS - Professional Financial Services Full timeDo you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way? Your skills could be used to work hand in hand in assisting our customers. With this role, you will have the opportunity to help them through their automobile financing needs both over the phone...
-
Customer Service Representative
3 weeks ago
Tallahassee, United States DC Department of Human Resources Full timeJob Summary The Office of the Attorney General for the District of Columbia is seeking a Customer Service Representative within the Child Support Services Division, First Response Unit. The incumbent is responsible for answering, screening, and processing calls from the general public via a computer delivery tracking system as well as onsite visits and/or...
-
Bank Teller
4 weeks ago
Tallahassee, United States Florida A & M University Federal Credit Union Full time $15 - $19Job DescriptionJob DescriptionAssist with opening and closing daily under dual control.Process teller transactions, credit card advances, scan checks, and successfully balance daily.Place appropriate holds on check deposits/transactions.Process CTRs and SARs as required within regulatory guidelines.Process OFAC on non-member transactions and other items as...
-
Tallahassee, United States Gainwell Technologies - HMS Holdings Corporation Full timePosition OverviewAs a Bilingual Healthcare Customer Service Representative at Gainwell Technologies - HMS Holdings Corporation, you will play a crucial role in enhancing the health and well-being of the communities we serve. Your expertise will help us leverage technology to deliver exceptional service to our clients.Key ResponsibilitiesProvide outstanding...