Fulfillment / Customer Service Associate
2 months ago
**Fulfillment / Customer Service Associate APPLY NOW**
Los Angeles, CA Operations Full Time ****The Role of Fulfillment / Customer Service Associate****
We are looking for an attentive Fulfillment / Customer Service associate that will be r esponsible for the day-to-day operations of e-commerce product flow which includes receiving, picking, packing and shipping of product. This role is primarily responsible for helping us maintain an efficient customer experience through quick order fulfillment and attentive service for customers who have inquiries.
When applying, please make sure to include a copy of your resume.
**Essential Duties/Responsibilities**
* Responsible for the day-to-day operations of e-commerce product flow: receiving, picking, packing and shipping of product.
* Coordinating, purchasing and printing shipping labels for customer orders through Shipstation/Shopify/Shippo and maintain a complete understanding of current software systems
* Constructing shipping boxes or packages, and picking/packing/kitting with order contents
* Maintaining a positive, empathetic and professional attitude toward customers at all times.
* Provides timely and accurate information to incoming customer order status and product knowledge requests.
* Processes customers orders/changes according to established department policies and procedures.
* Acknowledging and resolving customer inquiries, keeping records of customer interactions, transactions, or comments.
* Knowing our products inside and out so that you can answer questions.
* Ensure customer satisfaction and provide professional customer support.
* Routinely check product inventories and assist with discrepancies and corrections.
* Inspect new production shipments for quality control, being cognizant of size discrepancies, discoloration, manufacture defects as well as verifying inventory levels.
* Coordinating international shipments, s taying up to date with international shipping policies/rate changes.
* Ensure shipping materials/warehouse supplies are stocked and available.
* Support and maintain a clean and organized work environment.
* Performs other related duties.
****Qualifications****
* High school diploma, general education degree or equivalent.
* Passion for streetwear/menswear and a strong connection with our brand identity.
* One year of Warehouse, Fulfillment, or Customer Service experience preferred.
* Process-oriented with strong attention to detail and applies the continuous improvement mindset to all workstreams.
* Exceptional Microsoft Office skills.
* Excellent written and oral communication skills in English, other languages are a plus.
* Knowledgeable in email services such as Outlook.
* Monitors own work to ensure quality.
* Team player attitude, willing to go above and beyond at all times.
* Ability to multi-task while being attentive to customers orders and remaining flexible to the needs of the business.
* Be determined and deliver superior results with a sense of urgency, time management, and prioritization.
* Ability to deescalate situations and work with customers to come to an agreement.
* Acts with respect and professionalism towards customers at all times and through all points of contact.
* Strong cognitive skills, including problem analyzing.
* Excellent organizational and planning skills.
* Fundamental math functions such as addition, subtraction, multiplication, and division.
* Ability to meet seasonal peaks, workloads, and deadlines.
* Occasionally lift and move items up to 50 pounds
* Stand/walk for up to 6 hours during seasonal peaks.
* Regularly bend, lift, stretch and reach both below the waist and above the head.
* Have the personal strength and stamina to walk briskly for most of the day throughout the facility on heavy shipping days.
****Job Type****
* Full-time.
* Hourly.
****Benefits****
* Health insurance.
* Employee discount.
* MENACE clothing allowance.
* Paid time off.
* Growth and collaborative opportunities.
* Strong supportive/team-oriented environment.
****Schedule****
* Monday - Friday
****Work Location****
* Our Los Angeles office location, working remotely when needed.
**Application Questions (3-4 sentence answers are okay)**
|||Los Angeles, CA|||Operations||||||XzTK~~URnaJd5eg1|||FULL_TIME|||USD|||HOUR|||single||||||||||||false
-
Fulfilment Associate
4 weeks ago
Los Angeles, United States RESA Full timeAs an Order Fulfillment Processor, you will play an important part in the team by assisting in picking, packing, auditing, ticketing, and tagging.Responsibilities:Accurately pick and pack a high volume of orders for efficient fulfillmentSecurely package items according to company standards and customer specificationsProcess shipments using various platforms...
-
Cosmetics Fulfillment Associate
3 months ago
Los Angeles, United States LiveGlam Full timeJob DescriptionJob DescriptionSalary: $18 - $20 an hour ABOUT LIVEGLAM: One brand, one glamazing club with infinite options. We are a swatch above the rest because our glam begins with you. We deliver worry-free, curated collections of beauty products that put the glam back into your hands. Each month, we launch brand new products and give our LiveGlam Club...
-
Customer Service Associate
5 days ago
Los Angeles, California, United States Kreation Organic Juicery Full timePosition: Customer Service Associate - Cashier/Barista at Kreation Organic JuiceryThe Customer Service Associate - Cashier/Barista at Kreation Organic Juicery is essential in maintaining the brand's reputation and providing outstanding service to our customers.Key Responsibilities:Embody Kreation's service philosophy with warm and welcoming...
-
Customer Service Associate
2 months ago
Los Angeles, United States Verizon Full timeWhen you join VerizonVerizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come...
-
Customer Service Associate
19 hours ago
Los Angeles, California, United States Smart & Final Full timeCustomer Service AssociateJoin Our TeamStarting Rate: $17.65/hrAre you someone who?Delivers outstanding customer service?Values community engagement?Has a passion for food?Become a vital part of our Store Operations Team as a Customer Service Associate.Key ResponsibilitiesThe Customer Service Associate plays a crucial role in our success.Our stores rely on...
-
Customer Service Associate
1 hour ago
Los Angeles, California, United States sulekha Full timePosition OverviewWe are looking for a dedicated Part-Time Store Associate to join our dynamic team. In this role, you will play a crucial part in enhancing the shopping experience for our customers.Key ResponsibilitiesAssist customers with their inquiries and provide exceptional service.Support sales initiatives and maintain a welcoming store...
-
Customer Service Associate
3 months ago
Los Angeles, United States Atlas Marketing Solutions Full timeJob DescriptionJob DescriptionThe Customer Service Associate position is an entry-level position in our firm with the unlimited opportunity for advancement only offered in an entrepreneurial startup environment. This position serves as the main liaison between our clients and consumers and is essentially the eyes, ears, and voice of the brand. The Customer...
-
Customer Service Associate
4 days ago
Los Angeles, United States Atlas Marketing Solutions Full timeThe Customer Service Associate position is an entry-level position in our firm with the unlimited opportunity for advancement only offered in an entrepreneurial startup environment. This position serves as the main liaison between our clients and consumers and is essentially the eyes, ears, and voice of the brand. The Customer Service Associate’s main...
-
Customer Service Associate
3 days ago
Los Angeles, United States Atlas Marketing Solutions Full timeThe Customer Service Associate position is an entry-level position in our firm with the unlimited opportunity for advancement only offered in an entrepreneurial startup environment. This position serves as the main liaison between our clients and consumers and is essentially the eyes, ears, and voice of the brand. The Customer Service Associates main...
-
Customer Service Associate
3 weeks ago
Los Angeles, United States OMI Full timeAre you someone who is looking for a fresh start? A new challenge? An opportunity to learn something completely new? We want to talk to YOU ! We work with internationally recognized telecommunications companies throughout California. Through our partnerships, we have been able to help grow the business of our clients while growing our own as well. We offer...
-
Customer Service Associate
2 hours ago
Los Angeles, California, United States GYU DON INC Full timeCustomer Service Associate Position at GYU DON INCWe are currently in search of a dedicated part-time/full-time Customer Service Associate who is eager to take on a rewarding role within our organization. This position offers flexibility with both daytime and evening shifts, and it serves as a pathway to potential leadership opportunities.Key...
-
Customer Service Associate
3 weeks ago
Los Angeles, United States OMI Inc. Full timeJob DescriptionJob DescriptionAre you someone who is looking for a fresh start? A new challenge? An opportunity to learn something completely new? We want to talk to YOU !We work with internationally recognized telecommunications companies throughout California. Through our partnerships, we have been able to help grow the business of our clients while...
-
Customer Service Associate
2 weeks ago
Los Angeles, United States OMI Inc. Full time $45,000 - $55,000Job DescriptionJob DescriptionAre you someone who is looking for a fresh start? A new challenge? An opportunity to learn something completely new? We want to talk to YOU !We work with internationally recognized telecommunications companies throughout California. Through our partnerships, we have been able to help grow the business of our clients while...
-
Customer Service Associate
5 days ago
Los Angeles, California, United States See's Candies Full timeJob OverviewPosition: Sales AssociateJoin a team that values quality and customer satisfaction. At See's Candies, we pride ourselves on our commitment to excellence in the confectionery industry.About UsSince our inception, See's Candies has been dedicated to crafting premium candies while ensuring top-notch customer service. With numerous retail locations...
-
Los Angeles, California, United States Menacelosangeles Full timeE-commerce Fulfillment and Customer Support SpecialistRole OverviewWe are seeking a detail-oriented E-commerce Fulfillment and Customer Support Specialist responsible for managing the daily operations of our online product flow. This includes receiving, selecting, packaging, and dispatching products. The primary focus of this role is to ensure an exceptional...
-
eCommerce Customer Service Associate
1 month ago
Los Angeles, United States A-1 American Full time****eCommerce Customer Service Associate**** Los Angeles, CA ? Remote ****$15 to $18 per hour DOE**** A-1 Textiles, a Division of A1 American, seeks an eCommerce Customer Service Associate at its West Coast Corporate Headquarters in Pacoima, California. This is a permanent position and this person will be onsite 40 hours per week. Remote is possible. ...
-
Retail Customer Service Associate
3 months ago
Los Angeles, United States Ollie's Bargain Outlet, Inc. Full time** Retail Customer Service Associate** **Job Category****:** Store Operations **Requisition Number****:** RETAI017696 Showing 1 location **Job Details** **Description** Position: Customer Service Associate Reports To: Team Leaders Department: Store Operations Exemption Status: Non-Exempt Position Overview: The Customer Service Associate assists customers and...
-
Customer Service Associate
5 days ago
Los Angeles, California, United States Pronto Café Full timePosition OverviewPronto Cafe is on the lookout for a dedicated Customer Service Associate to ensure smooth and efficient transaction processing at the point of sale while delivering outstanding service to our valued patrons.KEY RESPONSIBILITIESDepending on your assigned shift and role, you may be tasked with:Maintaining a polished, professional appearance at...
-
Customer Service Associate II
1 week ago
Los Angeles, United States Marshalls Full timeMarshalls - 5507 Hollywood Blvd, Suite B Hollywood/Western Building 90028 [Retail Associate / Team Member] As a Customer Service Associate at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support and embody a positive store culture through honesty, integrity, and respect; Accurately ring...
-
Sales Associate
2 weeks ago
Los Angeles, United States Amazing Lash Studio Full timeOverview Are you ready to be a part of something AMAZING?! Hiring immediately for a sales associate / customer service representative in the beauty industry. The Amazing Lash Studio brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication, and excellence so our...
