Receptionist/ Front Desk
3 weeks ago
Key Responsibilities:
- Document Management: Maintain and organize title documents, ensuring accuracy and compliance with company procedures.
- Customer Service: Greet and assist clients, answer inquiries, and provide exceptional customer service both in person and over the phone.
- Scheduling: Manage appointment calendars, schedule meetings, and coordinate appointments with clients and title officers.
- Data Entry: Accurately input data into our title software systems, keeping records up-to-date and well-organized.
- Filing and Record-Keeping: Maintain physical and digital filing systems, ensuring easy retrieval of documents.
- Assist Title Officers: Support title officers with various tasks, such as ordering title searches and handling research requests.
- Communication: Communicate effectively with clients, title officers, and other team members to facilitate smooth transactions.
- General Office Tasks: Perform general office duties, including photocopying, scanning, mailing, and ordering office supplies.
Qualifications:
- High school diploma or equivalent; additional education or certification is a plus.
- Proven experience as an Administrative Assistant or in a related role.
- Proficiency in office software, including Microsoft Office Suite.
- Strong organizational and time-management skills.
- Excellent communication skills, both written and verbal.
- Attention to detail and a commitment to accuracy.
- Ability to work independently and as part of a team.
- Knowledge of title industry processes is a plus.
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