![Hampton Inn Tampa-International Airport -Westshore](https://media.trabajo.org/img/noimg.jpg)
Hotel Front Desk Receptionist
1 month ago
$15 hourly
Responsibilities:- Connect with the housekeeping department to ensure guest accommodations are ready
- Mitigate customer complaints as needed
- General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
- Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
- Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
- Exhibits working knowledge of Microsoft Office and reservation management systems
- At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
- Must have graduated high school, received a GED or equivalent
- Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
- Comfortable taking telephone calls and mitigating stressful situations
Off I-275, we’re three miles from Tampa International Airport and six miles from Port Tampa Bay Cruise Terminal. Get to the airport, mall, and more with our free shuttle. Daily hot breakfast is free, and we’ve got plenty of restaurants within walking distance. Perks include our free WiFi, outdoor pool, and fitness center.
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