Eligibility Manager, ETSD

2 months ago

Anchorage, United States Cook Inlet Tribal Council Full time

COOK INLET TRIBAL COUNCIL, INC. JOB DESCRIPTION Job Title: Eligibility Manager Department: Financial Assistance Department (FAD) Reports To: Senior Manager Supervises: Eligibility Supervisor, Eligibility Technician III & IV, Financial Assistance Data Technician FLSA Status: Exempt Pay Grade: E5 Job Type: Full-time, Regular AKBCU: Yes ICPA: Yes General Functions: The Employment & Training Services Eligibility Manager’s role is to provide leadership and management as part of a team with other FAD senior managers, managers and staff. The Eligibility Manager provides direct oversight of the Eligibility Supervisor, Eligibility Technicians III & IV and the Financial Assistance Data Technician. Duties and Responsibilities, including but not limited to: Promote an environment where all staff work in partnership to provide the best environment possible for both staff and participants. Hire, supervise, evaluate, and train assigned staff. Provide oversight for staff to ensure proper input of all essential program data related to the Common Application, Tribal Temporary Assistance Needy Families (TANF) Program, Bureau of Indian Affairs (BIA) General Assistance (GA), BIA Burial Assistance (BA), Supportive Services (SS), Employment Services (ES), Tribal Heating Assistance (THA), Child Care Assistance (CCA), and Emergency Short-Term Assistance (ESTA). Work as a cohesive team with the Senior Managers and other managers to ensure effective communication and accountability. Represent the mission of CITC and the Department while collaborating and communicating with partner agencies on a state and national level. Ensure all programs under supervision meet state, federal, and granting agency goals/objectives, policies, and regulations. Update all program policies and procedures regularly and create new policies and procedures as needed. Assist Senior Manager and Director in PL 102-477 plan updates. Ensure all Grievance and Appeal processes are followed and completed according to policy and procedures. Collect quarterly statistics and narratives for all programs under supervision. Provide technical support to tribal village sub-contractors. Ensure all program reports, internally and externally, are submitted in a timely manner, and work with senior manager to ensure programs are prepared for internal and external grant-required audits. Track and manage program budgets. Ensure fiscal accountability for all programs under supervision and the appropriate use of all benefits and distribution of supportive services. Track and approve Quality Improvement activities and expenditures. This includes the development of innovative ways to improve the quality of child care according to child care regulations. Conduct file reviews on teams for accuracy and training opportunities. Bring policy issues to the Senior Manager as they arise. Maintain confidentiality in compliance with CITC policies and procedures. In collaboration with Financial Assistance Trainers, identify trends, develop and implement ongoing refresher trainings on policies and procedures to improve processing strategies Provides training to eligibility technicians on database and interface navigation and program application processing. Become familiar with the State Eligibility Information System (EIS). Become knowledgeable of all FAD program databases. Become familiar with the Apricot Social Solution database. Work as part of a team: the team includes co-workers, partner agencies and participants. Attend and actively participate in Department meetings and trainings. Perform all related duties as needed and assigned. Job Specifications: Excellent verbal and written communication skills. Demonstrated ability to coordinate multiple activities. Strong organizational and time management skills. Demonstrated ability to handle crisis situations. Excellent customer service skills. Demonstrated ability to work independently with minimal supervision. Strong computer skills. Demonstrated knowledge of Alaska Native and American Indian culture and/or community resources. Minimum Core Competencies : CITC Values, Respectful Leadership, Professionalism, Emotional Intelligence, Problem Solving/Critical Thinking, Communication Skills. Minimum Qualifications: Bachelor’s degree in Social Service, Business Manager or related field. Relevant year-for-year experience may substitute for the degree requirement on a year-for-year basis. Minimum of two (2) years’ experience in personnel management. Minimum of two (2) years’ experience in budget management. Knowledge of Alaska Native and American Indian culture and or community resources. Valid Alaska Driver’s License and be insurable under CITC’s automotive insurance, which requires a driver to be at least 21 years of age and have had a driver’s license for at least three years. Continued employment is contingent upon a receipt of a satisfactory state and federal criminal background check. Preferred Qualifications: Previous experience in employment, training, or social service programs and non-profit management. Previous experience in Temporary Assistance to Needy Families program management. Experience with other eligibility-based programs such as Food Stamps, Adult Public Assistance, General Assistance, and Medicaid. Physical Requirements: Primarily works in an office setting, with extended periods of time at a desk and on a computer. Disclaimer The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract. #J-18808-Ljbffr

  • Quality Assurance Specialist

    7 days ago

    Anchorage, Alaska, United States Cook Inlet Tribal Council Inc Full time

    Job SummaryCook Inlet Tribal Council Inc is seeking a Quality Assurance Case Review Specialist to join our team. As a key member of our Employment & Training Services Department, you will be responsible for investigating and evaluating data integrity and accuracy in participants' files to ensure the timeliness and quality of services.Key...

  • Financial Assistance Program Manager

    7 days ago

    Anchorage, Alaska, United States Cook Inlet Tribal Council Inc Full time

    Job OverviewCook Inlet Tribal Council Inc is seeking a highly skilled Financial Assistance Trainer to join our team. As a key member of our Employment & Training Services Department, you will be responsible for providing quality assurance and training for our staff on data assurance and program compliance.About the RoleThe ideal candidate will have excellent...

  • Financial Assistance Training Specialist

    7 days ago

    Anchorage, Alaska, United States Cook Inlet Tribal Council Inc Full time

    At Cook Inlet Tribal Council Inc, we are seeking a highly skilled Financial Assistance Trainer to join our team.The successful candidate will be responsible for providing quality assurance and training for the Employment and Training Services Department (ETSD) on data assurance and program compliance. Additionally, this role will involve staff training in...

  • Eligibility Management Professional

    7 days ago

    Anchorage, Alaska, United States Cook Inlet Tribal Council Inc Full time

    Job SummaryThe Eligibility Manager will provide leadership and management to a team of eligibility specialists, ensuring accurate and timely processing of benefits for participants. This role requires strong communication and organizational skills, as well as the ability to work effectively in a fast-paced environment.

  • Executive Director of Integrated Case Management

    4 weeks ago

    Anchorage, Alaska, United States Cook Inlet Tribal Council Inc Full time

    Estimated Salary: $85,000 - $115,000 per yearAbout the RoleCook Inlet Tribal Council Inc is seeking an Executive Director of Integrated Case Management to lead our Employment & Training Services Department (ETSD). As a key member of our team, you will be responsible for overseeing the daily operations of Case Management for cash assistance programs and...

  • Program Manager, Eligibility and Benefits

    2 weeks ago

    Anchorage, Alaska, United States Cook Inlet Tribal Council Inc Full time

    Job SummaryCook Inlet Tribal Council Inc is seeking an experienced Eligibility Manager to lead our Financial Assistance Department (FAD) team. The successful candidate will have a strong background in personnel management, budget management, and program administration.Duties and ResponsibilitiesProvide leadership and management to a team of staff...

  • Housing Eligibility Supervisor

    19 hours ago

    Anchorage, United States Cook Inlet Housing Authority Full time

    Under the direction of the Housing Eligibility Manager, the Eligibility Supervisor is responsible for overseeing and guiding the Housing Eligibility team in the processing of eligibility applications and ensuring compliance with eligibility requirements at all CIHA-owned and managed rental properties. This role involves supervising the eligibility processing...

  • Reservation Manager

    1 month ago

    Anchorage, United States U-Haul Full time

    Location: 4751 Old Seward Hwy, Anchorage, Alaska 99503 United States of America U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a...

  • Registered Nurse Case Manager

    3 weeks ago

    Anchorage, Alaska, United States SCF Full time

    About Our Job:Job Summary:The Registered Nurse Case Manager is responsible for coordinating patient care, ensuring timely access to healthcare services, and promoting quality outcomes within our established standards for case management practice.This role requires strong communication and collaboration skills, as well as the ability to navigate complex...

  • Communications Manager

    1 week ago

    Anchorage, United States University of Alaska Full time

    As the Communications Manager in the UAA College of Arts and Sciences, you will have the opportunity to highlight the major initiatives of the College and champion its diverse faculty and staff. This quick paced work environment is well-suited to an enterprising communications specialist who can translate and promote the College's mission and strategic plan...

  • Communications Manager

    1 week ago

    Anchorage, United States University of Alaska Full time

    As the Communications Manager in the UAA College of Arts and Sciences, you will have the opportunity to highlight the major initiatives of the College and champion its diverse faculty and staff. This quick paced work environment is well-suited to an enterprising communications specialist who can translate and promote the College's mission and strategic plan...

  • Customer Experience Manager

    4 weeks ago

    Anchorage, Alaska, United States IWG PLC Full time

    About the PositionIWG PLC is seeking a skilled and enthusiastic Community Associate to join our team. As a key member of our community, you will be responsible for delivering exceptional customer experiences and building strong relationships with our clients.Job SummaryWe are looking for a highly motivated and organized individual who can thrive in a...

  • Patient Account Reconciliation Manager

    1 week ago

    Anchorage, Alaska, United States ALASKA HEART INSTITUTE Full time

    Key ResponsibilitiesThe Patient Account Reconciliation Manager will be responsible for generating monthly credit balance reports, researching accounts to determine refund eligibility, and preparing necessary paperwork for approval.A key aspect of this role is maintaining strict confidentiality and handling sensitive patient information with care.In return...

  • Operational Management Leader

    7 days ago

    Anchorage, Alaska, United States Alaska Behavioral Health Full time

    Job OverviewAlaska Behavioral Health is a leading provider of behavioral healthcare services, dedicated to strengthening Alaska communities and improving the lives of our clients. We are committed to delivering exceptional care and making a positive impact in the lives of those we serve.Salary InformationThe annual salary for this position is estimated to be...

  • Tasting Room Operations Manager

    1 week ago

    Anchorage, Alaska, United States Anchorage Distillery Full time

    About UsWe make frontier-crafted spirits at Anchorage Distillery, proudly made in Alaska.Salary and BenefitsThe estimated annual salary for this position is $39,200 - $51,200, plus tips and paid time off. We offer a comprehensive benefits package, including health insurance, 401(k) matching, and opportunities for professional growth.Job DescriptionThis...

  • Patient Flow Manager

    3 weeks ago

    Anchorage, Alaska, United States Community Medical Services Full time

    Join Our TeamCommunity Medical Services is hiring a skilled Client Services Coordinator to join our dynamic team. As a key member of our clinic operations, you will play a vital role in ensuring seamless patient care and exceptional customer service.ResponsibilitiesManage patient flow, triage client issues, and coordinate with healthcare providers and...

  • Comprehensive Women's Healthcare Case Manager

    1 month ago

    Anchorage, Alaska, United States Southcentral Foundation Full time

    Job Description:The Southcentral Foundation is seeking a skilled Registered Nurse Case Manager to provide comprehensive nursing services to women and children eligible for the Nutaqsiivik Program.About the Role:This position involves providing high-quality nursing care, case management, and support to our patients. As a Registered Nurse Case Manager, you...

  • Medical Case Manager Travel Position

    3 weeks ago

    Anchorage, Alaska, United States ADEX Healthcare Staffing LLC Full time

    We are seeking a skilled Medical Case Manager to join our team in Anchorage, Alaska. This 13-week travel nursing position offers the opportunity to work with a reputable healthcare staffing agency and experience the beauty of Alaska.About the JobThis is a 40-hour per week position that requires an RN with case management experience. The shift will be 8...

  • Assistant Case Manager I

    3 weeks ago

    Anchorage, United States Alaska Native Tribal Health Consortium Full time

    The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System,...

  • Assistant Case Manager I

    3 weeks ago

    Anchorage, United States Alaska Native Tribal Health Consortium Full time

    The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System,...