Patient Navigator

1 month ago

Phoenix, United States Dignity Health Full time
Overview

Hello humankindness Located conveniently in the heart of Phoenix ArizonaSt. Josephs Hospital and Medical Center is a 571-bed not-for-profit hospital that provides a wide range of health social and support services. Founded in 1895 by the Sisters of Mercy St. Josephs was the first hospital in the Phoenix area. More than 125 years later St. Josephs remains dedicated to its mission of caring for the poor and underserved.We are extremely proud to be a nationally recognized center for quality quaternary care medical education and research. St. Josephs includes the internationally renowned Barrow Neurological Institute Norton Thoracic Institute Cancer Center at St. Josephs Ivy Brain Tumor Center and St. Josephs Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics neuro-rehabilitation orthopedics and other medical services. St. Joseph's is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day approximately 20 percent of the hospital's patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph's.U.S News & World Report routinely ranks St. Josephs among the top hospitals in the United States for neurology and neurosurgery. In addition St. Josephs boasts the Creighton University School of Medicine at St. Josephs and a strategic alliance with Phoenix Childrens Hospital.St. Josephs is consistently named an outstanding place to work and one of Arizonas healthiest employers. Come grow your career with one of Arizonas Most Admired Companies.Look for us on Facebookand follow us on Twitter.For the health of our community ... we are proud to be a tobacco-free campus.

Responsibilities

Develop outreach programs and services in Arizona and outside the state for people with neurological disabilities through collaboration with partners in the community- including wellness education and other services. In addition the incumbent will be responsible for establishing protocols and procedures including ongoing process and throughput improvement. The incumbent will partner with internal and external stakeholders with the goal of building the Barrow brand and developed programs around the country working with local and national sponsors.
  • Coordination a. Coordinate BNI events working with internal staff and external organizations.
  • Sponsorship, Philanthropic Support and Financial Stewardship a. Secure sponsorship support from local and national organizations. b. Work with BNF to secure philanthropic support for program development. c. Develop and monitor program budget.
  • Liaison a. Serve as a liaison between various vendor sponsors, patients, families/ caregivers, hospital staff and physicians relating to outreach program development and execution.
    Educating a. Provide education to the public with respect to availability of resources.
  • Research a. Participate in research projects in collaboration with BNI Physicians.
  • Development a. Establish and enhance the business model to establish BNI outreach programs. b. Gather staff, physician and patient feedback to direct process improvement plans relative to services provided to neurological patients.
  • Outreach and Collaboration a. Develop outreach program policies and procedures and train program coordinators at affiliated sites. b. In collaboration with community providers, develop interventions and programs for people with neurological disabilities to improve their quality of life.
  • Conveys an image of dignity and trustworthiness
  • Respects the rights, privacy and differences of others
  • Demonstrates advocacy for vulnerable patient populations
  • Connects with resources available to assist the poor and vulnerable to provide patient care
  • Supports the rights of patients in the daily delivery of care
  • Uses time effectively
  • Utilizes supplies appropriately and participates in recycle and re-use programs
  • Discharges and transfers patients timely
  • Follows safety policies for self and patients

Qualifications

MINIMUM

Bachelors degree in healthcare or related field or related field or 5 years related experience in lieu of degree

Basic computer skills

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