Sea Logistics Customer Care Team Lead

4 weeks ago

Pittsburgh, United States Kuehne + Nagel Full time
Sea Logistics Customer Care Team Lead |United States | US2042389

Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Pittsburgh, PA branch is looking for a new Customer Care Team Lead to join our Sea Logistics team.

YOUR ROLE

Reporting to the Branch Manager you will coordinate Sea Import shipments including opening of import files in KN system, production of internal documentation, obtain and maintain import statuses, assist and advise customer of status updates, arrange deliveries, audit and process vendor invoices (including price conversions), dealing with queries from customers and Kuehne + Nagel Overseas offices as well as ensuring excellent standard of data accuracy are maintained in a timely and efficient manner. You will be responsible for following operational disciplines & regulatory compliance.You will support and ensure business continuity, operational excellence and provide further support to meet the needs of our customers. You will be required to perform a variety of duties as outlined in Operational Procedures in support of the organization's/branch's /divisional activities.Sea Import Coordinator is responsible to follow operational disciplines & regulatory compliance.The role will support and ensure business continuity, operational excellence and provide further support to meet the needs of our customers. This role is required to perform a variety of duties as outlined in Operational Procedures in support of the organization's/branch's /divisional activities.

YOUR RESPONSIBILITIES

  • You will be responsible for client contact, ensuring quality service is provided to all customers.
  • Ensures prompt and accurate, booking, documentation and invoicing.
  • Identify and resolve issues, immediately reporting to manager,divisional manager or branch.
  • Work in accordance with QSHE working instructions, client SOP's andprocedures.
  • Support the business implementation on operational level to meet customerexpectations.
  • You will assist with monitoring of performance (sub-contractors, productivity, qualityof service, incident management by applying root cause method and correctiveactions
  • Manage the movement of customer cargo into the United States in accordancewith organizational policy and procedure ensuring compliance with relevant local,country and international law and processes.
  • Give input regarding existing process, procedures and working environments to improve and advance the service level to the customer,profitability of file.
  • Assure proper information flow with sales and local management on changes and/orproblems with external customers, with specific focus on Sea LogisticsForwarding concerns.
  • Provide timely responses to external/internal customers and other Kuehne+Nagel offices.
YOUR SKILLS AND EXPERIENCES
  • 1-3 years' logistics experience
  • 1+ years' experience in sea logistics
  • Ability to report to the office 4 days per week.
  • Ability to attend New Hire Training in Detroit, MI during your second week of employment.


GOOD REASON TO JOIN

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-MB1

ABOUT KUEHNE+NAGEL

With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

CONTACT

US Talent Acquisition
USA.Talent.Acquisition@Kuehne-Nagel.com

  • Sea Logistics Customer Care Team Lead

    2 weeks ago

    Pittsburgh, United States Kuehne & Nagel Logistics, Inc. Full time

    Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Pittsburgh, PA branch is looking for a new Customer Care Team Lead to join our Sea Logistics team. Your Role Reporting to the Branch Manager you will...

  • Sea Logistics Customer Care Team Lead

    6 days ago

    Pittsburgh, United States Kuehne & Nagel Logistics Inc. Full time

    Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Pittsburgh, PA branch is looking for a new Customer Care Team Lead to join our Sea Logistics team.Your RoleReporting to the Branch Manager you will coordinate...

  • Sea Logistics Customer Care Team Lead

    1 week ago

    Pittsburgh, United States Kuehne & Nagel Logistics, Inc. Full time

    Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Pittsburgh, PA branch is looking for a new Customer Care Team Lead to join our Sea Logistics team. Your Role Reporting to the Branch Manager you will coordinate...

  • Sea Logistics Customer Care Team Lead

    1 month ago

    Pittsburgh, United States Kuehne Nagel Full time

    Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Pittsburgh, PA branch is looking for a new Customer Care Team Lead to join our Sea Logistics team. Your Role Reporting to the Branch Manager you will coordinate...

  • Sales Representative

    7 days ago

    Pittsburgh, United States PLS Logistics Services Full time

    Job DescriptionJob DescriptionAs a Sales Representative at PLS Logistics Services, you will act as an essential resource for your customers, helping ship their freight across the nation, 24/7/365. The inside sales role comes with the passionate support of our company and your co-workers around you.ResponsibilitiesYour first weekLearn about PLS Logistics...

  • Freight Broker Agent

    4 days ago

    Pittsburgh, United States Cardinal Logistics Full time

    Job DescriptionJob DescriptionCardinal Logistics Management, Inc. has been a carrier since 1997 and is now one of the largest, most diverse, dedicated fleet operations in the country. With operations throughout the United States and Puerto Rico, Cardinal employs over 4,000 drivers and staff. As a fully integrated solutions provider, the Cardinal Logistics...

  • Inside Sales Representative

    7 days ago

    Pittsburgh, United States Corcoran Trucking & Logistics Full time

    Corcoran Trucking and Logistics is seeking a dynamic and results-driven Inside Sales Representative to join our growing team. If you thrive in a fast-paced sales environment, possess excellent communication skills, and have a proven track record in sales, we want to hear from you. This is an exciting opportunity to play a pivotal role in achieving our...

  • Inside Sales Representative

    7 days ago

    Pittsburgh, United States Corcoran Trucking & Logistics Full time

    Corcoran Trucking and Logistics is seeking a dynamic and results-driven Inside Sales Representative to join our growing team. If you thrive in a fast-paced sales environment, possess excellent communication skills, and have a proven track record in sales, we want to hear from you. This is an exciting opportunity to play a pivotal role in achieving our...

  • Customer Service Rep

    1 week ago

    Pittsburgh, United States PEAK Technical Staffing USA Full time

    Must have experience with logistics/supplychain and SAP Job Description: Plans and executes expedient and efficient processing of customer orders in the SAP system to ensure products are delivered to Our Client's customers on time and without problems. This includes maintenance of customer messages and contact information in Customer Master Data records,...

  • Customer Service Rep

    2 weeks ago

    Pittsburgh, United States PEAK Technical Staffing USA Full time

    Must have experience with logistics/supplychain and SAP Job Description: Plans and executes expedient and efficient processing of customer orders in the SAP system to ensure products are delivered to Our Client's customers on time and without problems. This includes maintenance of customer messages and contact information in Customer Master Data records,...

  • Customer Service Rep

    1 week ago

    Pittsburgh, United States Axelon Full time

    Job Description: Plans and executes expedient and efficient processing of customer orders in the SAP system to ensure products are delivered to LANXESS customers on time and without problems. This includes maintenance of customer messages and contact information in Customer Master Data records, notifying plants of special customer requests and shipping...

  • Shipping Logistics Associate

    3 weeks ago

    Pittsburgh, United States Oxford Solutions, Inc. Full time

    Job DescriptionJob DescriptionOpening with our technology client for a Shipping and Logistics Associate.In this role, the Shipping and Logistic Associate will be responsible for ensuring the timely and accurate shipment of our technology products while maintaining meticulous records of all shipping activities. The ideal candidate will have prior experience...

  • Category Manager

    3 weeks ago

    Pittsburgh, United States DSJ Global Full time

    Company: A global leader in Metals ManufacturingLocation: Pittsburgh, PARole Overview: Our client, a global industry leader in Mining/Heavy Manufacturing, is seeking a Logistics Category Management expert to lead their FTL and LTL sourcing and supplier initiatives! This is a great opportunity to join a prestigious company and develop yourself in an...

  • Category Manager

    4 weeks ago

    Pittsburgh, United States DSJ Global Full time

    Company: A global leader in Metals ManufacturingLocation: Pittsburgh, PARole Overview: Our client, a global industry leader in Mining/Heavy Manufacturing, is seeking a Logistics Category Management expert to lead their FTL and LTL sourcing and supplier initiatives! This is a great opportunity to join a prestigious company and develop yourself in an...

  • Sales Manager

    3 weeks ago

    Pittsburgh, United States Total Quality Logistics Full time

    About the role: As a new Sales Manager for TQL, you will be leading a mid-to-large team of highly motivated logistics sales representatives, responsible for driving revenue and providing unmatched service to our customers. This is a highly competitive, transactional sales industry, that requires a 24/7 mentality, quick decision making, and incredible...

  • Manager in Training Program-Pittsburgh

    3 weeks ago

    Pittsburgh, United States PLS Logistics Full time

    Job DescriptionJob DescriptionJob Posting: Manager in TrainingThe Manager in Training program is a 4-month rotational program to learn the sales tactics, operations and corporate responsibilities of an Associate Group Sales Manager (GSM) at PLS Logistics.  The ultimate goal of this program is create leadership opportunities within the brokerage...

  • SAP Logistics/EWM Consultant

    2 weeks ago

    Pittsburgh, United States Specialized Recruiting Group - Charlotte (South), NC Full time

    Job DescriptionJob DescriptionJob Description:The purpose of the SAP Logistics/EWM consultant position is to provide design, implementation, and management of defined IT solutions within the SAP Demand to Supply area, with a strong focus on Warehouse Management functionality and its integration with Production Planning, Quality Management, and Logistics...

  • SAP Logistics/EWM Consultant

    2 weeks ago

    Pittsburgh, United States Discovery Solutions, Inc. Full time

    Job DescriptionJob DescriptionCOMPANY: Discovery Solutions seeks applicants for SAP Logistics/EWM Consultant.LOCATION:Pittsburgh, PASUMMARY:The purpose of the SAP Logistics/EWM consultant position is to provide design, implementation, and management of defined IT solutions within the SAP Demand to Supply area, with a strong focus on Warehouse Management...

  • SAP Logistics/EWM consultant

    2 weeks ago

    Pittsburgh, United States GCB Services LLC Full time

    Job DescriptionJob DescriptionJob Description:The purpose of the SAP Logistics/EWM consultant position is to provide design, implementation, and management of defined IT solutions within the SAP Demand to Supply area, with a strong focus on Warehouse Management functionality and its integration with Production Planning, Quality Management, and Logistics...

  • Sales Manager

    1 week ago

    Pittsburgh, United States Total Quality Logistics Full time

    About the role: As a new Sales Manager for TQL, you will be leading a mid-to-large team of highly motivated logistics sales representatives, responsible for driving revenue and providing unmatched service to our customers. This is a highly competitive, transactional sales industry, that requires a 24/7 mentality, quick decision making, and incredible...