Director, Marketing Sciences

3 weeks ago


Seattle, United States Wheelhouse DMG Full time

Wheelhouse DMG seeks an experienced leader to oversee the management and delivery of our Marketing Sciences practice, which encompasses Technical Services, Analytics and Data Science. This critical role will be responsible for the performance, quality, and talent development of these teams, with a strong emphasis on delivering HIPAA-compliant solutions for our healthcare clients. The ideal candidate will skillfully balance the needs of our business, clients and people. They will have a passion for operational excellence and continuous improvement, always seeking ways to enhance our processes and grow our team's capabilities. Deep experience managing analytics and data science teams is essential. An accomplished leader, this individual will establish best practices, oversee resource planning, and mentor team members to consistently deliver exceptional work that meets the highest standards of data privacy and security. They will work closely with the VP, Marketing Sciences to implement the practice's strategic vision and keep a pulse on healthcare industry trends. As a member of the Leadership Team, they will collaborate cross-functionally to support the evolution of Wheelhouse's technology products and healthcare marketing services. Client advocacy and strong, trusted relationships will be essential to success. The Role

Ensure consistent delivery of high-quality, HIPAA-compliant work and client experience across Analytics, Engineering and BI engagements. Responsibilities include:

Develop training programs on healthcare privacy regulations

Establish best practices and standardized processes for data handling

Oversee resource planning, utilization and hiring to support growth

Act as a client advocate, proactively monitoring satisfaction and resolving any issues

Conduct regular stakeholder check-ins

Lead project retrospectives to identify improvements

Mitigate risks through consistent, compliant processes

Support the VP, Marketing Sciences in evolving our HIPAA-compliant service offerings

Contribute to identifying opportunities to securely enhance capabilities

Facilitate team education on healthcare industry and regulatory changes

Collaborate with other practices to expand privacy-centric services

Integrate Marketing Sciences with Wheelhouse's broader healthcare offerings

Drive strong, consistent delivery quality for new and existing healthcare clients

Retain and grow existing client relationships in the healthcare space

Qualifications and Skills

8+ years experience in marketing analytics, data science, BI and related disciplines

Deep knowledge of HIPAA and other healthcare privacy regulations

Strong track record managing and developing high-performing analytics teams in healthcare

Significant experience in an agency or consulting role working with healthcare clients

Excellent communication skills and ability to translate complex concepts for any audience

Proven ability to implement secure, compliant data solutions

Deep orientation toward driving operational excellence and continuous improvement

Experience contributing to project planning and resourcing

Team and budget management experience strongly preferred

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