Director, Marketing Sciences
3 weeks ago
Wheelhouse DMG seeks an experienced leader to oversee the management and delivery of our Marketing Sciences practice, which encompasses Technical Services, Analytics and Data Science. This critical role will be responsible for the performance, quality, and talent development of these teams, with a strong emphasis on delivering HIPAA-compliant solutions for our healthcare clients.
The ideal candidate will skillfully balance the needs of our business, clients and people. They will have a passion for operational excellence and continuous improvement, always seeking ways to enhance our processes and grow our team's capabilities. Deep experience managing analytics and data science teams is essential.
An accomplished leader, this individual will establish best practices, oversee resource planning, and mentor team members to consistently deliver exceptional work that meets the highest standards of data privacy and security. They will work closely with the VP, Marketing Sciences to implement the practice's strategic vision and keep a pulse on healthcare industry trends.
As a member of the Leadership Team, they will collaborate cross-functionally to support the evolution of Wheelhouse's technology products and healthcare marketing services. Client advocacy and strong, trusted relationships will be essential to success.
The Role
Ensure consistent delivery of high-quality, HIPAA-compliant work and client experience across Analytics, Engineering and BI engagements. Responsibilities include:
Develop training programs on healthcare privacy regulations
Establish best practices and standardized processes for data handling
Oversee resource planning, utilization and hiring to support growth
Act as a client advocate, proactively monitoring satisfaction and resolving any issues
Conduct regular stakeholder check-ins
Lead project retrospectives to identify improvements
Mitigate risks through consistent, compliant processes
Support the VP, Marketing Sciences in evolving our HIPAA-compliant service offerings
Contribute to identifying opportunities to securely enhance capabilities
Facilitate team education on healthcare industry and regulatory changes
Collaborate with other practices to expand privacy-centric services
Integrate Marketing Sciences with Wheelhouse's broader healthcare offerings
Drive strong, consistent delivery quality for new and existing healthcare clients
Retain and grow existing client relationships in the healthcare space
Qualifications and Skills
8+ years experience in marketing analytics, data science, BI and related disciplines
Deep knowledge of HIPAA and other healthcare privacy regulations
Strong track record managing and developing high-performing analytics teams in healthcare
Significant experience in an agency or consulting role working with healthcare clients
Excellent communication skills and ability to translate complex concepts for any audience
Proven ability to implement secure, compliant data solutions
Deep orientation toward driving operational excellence and continuous improvement
Experience contributing to project planning and resourcing
Team and budget management experience strongly preferred
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