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VP of Customer Success
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Director, Customer Success
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VP of Customer Success
1 month ago
Employer Industry: Artificial Intelligence Why consider this job opportunity: Salary up to $250,000 Opportunity for career advancement and growth within the organization Data-driven decision-making culture Supportive and collaborative work environment Chance to work with a high-achieving, world-class customer success team What to Expect (Job Responsibilities): Define the strategy and execution plan to provide a premium experience for customers Architect the customer success and solutions strategy to support revenue ambitions Recruit, motivate, and lead a high-achieving customer success team Drive proof-of-value, product adoption, and long-term engagement Responsible for the full end-to-end customer journey from post-sale to business growth What is Required (Qualifications): 8+ years of experience leading customer success functions in high-growth SaaS environments Technical SaaS expertise to support Engineering and Security functions Track record of building and driving Customer Success arm of an organization Data-driven decision-maker with exceptional business acumen Experience working with various customer profiles including legal, engineering, IT, security, privacy, and data protection How to Stand Out (Preferred Qualifications): Experience growing and scaling a customer success team with a fast-growing customer base Understanding of the data privacy or security industry #J-18808-Ljbffr
