Director of Human Resources, People and Culture

4 weeks ago


Quincy, United States Crescent Services Full time

The beautiful Marriott Boston Quincy is seeking a Director of Human Resources, People and Culture. As the Director of People and Culture, you will be responsible for developing and implementing strategies to attract, develop, motivate, and retain top talent. You will work closely with the senior leadership team as you direct and ensure the efficient administration and management of the People & Culture discipline. In addition, you will be the champion of creating successful engagement programs that build trust between the management team and the associates.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

  • Excellent total compensation package
  • Operational incentive plan eligibility
  • An exceptional benefit plan for eligible associates & your family members
  • 401K matching program for eligible associates
  • Discounts with our Crescent managed properties in North America for you & your family members
What will you be doing?

The Director of Human Resources, People and Culture will be responsible for directing and ensuring the efficient administration and management of the Human Resources function. To include recruiting, training, wage/benefit administration and compliance with all federal, state and local regulations. The Director of People and Culture will also play a pivotal role in providing guidance and support to management staff and hourly associates.

Assist and support management staff with effective recruiting and interviewing techniques to ensure the hiring and retention of qualified associates. Ensure compliance with Crescent hiring practices. Confirm and verify that new and existing associates possess proper employment eligibility documents. Conduct interviews for all management positions.
  • Ensure compliance with federal, state wage and hour laws
  • Conduct all mandatory Crescent training programs. Assist department managers to ensure on-the-job training is completed in a timely manner.
  • Coordinate & monitor hourly and management performance evaluation process. Assist department managers in writing annual performance reviews and developing achievable goals. Ensure merit increases are equitable and processed in a timely manner.
  • Support & coordinate all Crescent, human resource initiatives & business practices. Create an atmosphere of being the employer of choice.
  • Ensure compliance with OSHA regulations and Crescent safety training program. Manage all worker compensation claims.
  • Assist with the coordination of benefits with Crescent's benefits administrator for new hires, current & terminated associates. Assist associates with requests. Director of Human Resources for FMLA & personal LOA paperwork and coordinates the collection of insurance premium payments.
  • Ensure hotel departments are entering weekly schedules into web-based time-keeping software. Provides weekly payroll reports to General Manager and department managers. Assists with processing of weekly/bi-weekly payroll by reviewing department time edits and pay code updates. Reviews & signs off on final pre-transmission report to ensure accuracy of payment for payroll.
  • Support, engage and guide department managers with the assistance of the General Manager to develop a positive learning environment. Assists department managers with associate issues or concerns and developing problem resolution strategies.
  • Perform other work-related duties as needed.
What we are looking for:
  • Three years' experience as a Director of Human Resources required, hotel setting strongly preferred
  • Thorough knowledge of all aspects of the discipline
  • Excellent Time Management and problem resolution skills.
  • Strong interpersonal communication skills, both verbal and written.
  • Thorough knowledge of Human Resources practices and procedures.
  • Advanced knowledge of Microsoft Office.
  • Extensive knowledge of State and Federal laws and regulations pertaining to Human Resource matters.
  • Self-starting personality with an even disposition.
  • Ability to effectively deal with employee concerns in a friendly and positive manner.
  • Ability to access and accurately input information using a moderately complex computer system.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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