Full-Time Customer Service Supervisor

2 weeks ago

Georgetown, Kentucky, United States Kohl's Full time

Required Early Morning Availability

About the Role

In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency.

What Youll Do

  • Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service

  • Meet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goals

  • Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelines

  • Support the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohls brand standards

  • Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices

  • Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)

All Supervisor roles at Kohls are responsible for:

  • Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture

  • Exercising good judgment; taking appropriate partners as needed

  • Modeling, guiding and providing direction to associates

  • Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues

  • Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing

  • Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention

  • Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty

  • Use key performance indicators (KPIs) to make informed business decisions that drive overall store results

  • Accomplishing multiple tasks within established timeframes

  • Training, monitoring and reinforcing company policies, procedures, standards and guidelines

  • Maintaining adherence to company safety policies for the safety of all associates and customers

  • Key holder responsibilities include opening and closing store processes, and providing direction to associates

  • Other responsibilities as assigned

What Skills You Have

Required

  • Must be at least 18 years of age or older

  • Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals

  • Strong verbal/written communication and interpersonal skills

  • Flexible availability, including days, nights, weekends, and holidays

Preferred

  • 2 years experience in retail or similar industry

Pay Starts At: $17.25

  • Customer Service Team Lead

    7 days ago

    Georgetown, Kentucky, United States Kohl's Full time

    About the JobThis is an excellent opportunity to join Kohl's as a Customer Service Team Lead, playing a key role in providing exceptional customer experiences and driving sales growth. As a supervisor, you will be responsible for leading a team of associates to deliver speed of service, execute complicated transactions, and create a compelling customer...

  • Customer Service Manager

    4 days ago

    Georgetown, Kentucky, United States Brenntag Full time

    Stage Picture: brenntag_other_2.jpgJobTitle: Customer Service ManagerLocation: Georgetown/USAEmployment Type: ArbeitnehmerCustomer Service Manager Our team in Georgetown currently has an opening for a Customer Service ManagerYOUR ROLE & RESPONSIBILITIES Regional Responsibilities: Responsible for driving measurable improvements to increase service metrics...

  • Customer Service Manager

    5 days ago

    Georgetown, Kentucky, United States Brenntag Full time

    Stage Picture:brenntag_other_2.jpgJobTitle:Customer Service ManagerLocation:Georgetown/USAEmployment Type:ArbeitnehmerCustomer Service ManagerOur team in Georgetown currently has an opening for a Customer Service ManagerYOUR ROLE & RESPONSIBILITIES* Regional Responsibilities: Responsible for driving measurable improvements to increase service metrics...

  • Customer Service Manager

    5 days ago

    Georgetown, Kentucky, United States Brenntag Full time

    Stage Picture: brenntag_other_2.jpgJobTitle: Customer Service ManagerLocation: Georgetown/USAEmployment Type: ArbeitnehmerCustomer Service Manager Our team in Georgetown currently has an opening for a Customer Service ManagerYOUR ROLE & RESPONSIBILITIESRegional Responsibilities: Responsible for driving measurable improvements to increase service metrics...

  • Retail Supervisor Position

    7 days ago

    Georgetown, Kentucky, United States Kohl's Full time

    Job OverviewKohl's is seeking a highly motivated and experienced Retail Supervisor to join our team. In this role, you will be responsible for leading a team of associates to deliver exceptional customer experiences and drive sales growth. You will work closely with the service team to meet storewide goals and ensure that all customers receive top-notch...

  • Customer Service Manager

    5 days ago

    Georgetown, Kentucky, United States Brenntag Full time

    About the Role:As a Regional Customer Experience Director at Brenntag, you will be responsible for driving measurable improvements to increase service metrics and financial outcomes. This involves data-driven decision making, real-time account intelligence, and effective communication with internal and external stakeholders.Your Responsibilities:* Regional...

  • Customer Service Representative

    2 days ago

    Georgetown, Kentucky, United States Walmart Full time

    At Walmart, you'll be the face of our customer service team. Your responsibilities will include:Key ResponsibilitiesGreet customers with a positive attitude and provide excellent service.Stand for long periods of time while checking out customers efficiently and accurately.Maintain a clean and organized workspace.Address customer inquiries and offer...

  • Customer Service Director

    4 days ago

    Georgetown, Kentucky, United States Brenntag Full time

    Lead Your Team to SuccessBrenntag seeks an exceptional Customer Service Director to drive measurable improvements in service metrics and financial outcomes. As a seasoned leader, you will be responsible for data-driven decision making and real-time account intelligence to provide key insights needed to improve the customer experience efficiently and...

  • Customer Service Representative

    2 days ago

    Georgetown, Kentucky, United States Brenntag AG Full time

    Job OverviewBrenntag AG is a leading global distributor of chemical ingredients and vital raw materials. We are seeking a highly skilled CUSTOMER SERVICE REPRESENTATIVE to join our team. This role is responsible for providing exceptional customer service by processing orders, answering customer inquiries, and resolving any issues that may arise.About the...

  • Customer Service Leader

    22 hours ago

    Georgetown, Kentucky, United States Brenntag Full time

    Role OverviewWe are seeking a highly experienced Customer Service Leader to join our team in Georgetown. As a Regional Operations Manager, you will be responsible for driving measurable improvements to increase service metrics and financial outcomes.Data-Driven Decision Making: Responsible for data-driven decision making and real-time account intelligence to...

  • Materials Supervisor

    4 days ago

    Georgetown, Kentucky, United States Adient Full time

    JOB DESCRIPTIONThe Materials Supervisor will supervise and coordinate the day-to-day activities of a team of workers to ensure that goods are moved, handled, and stored safely, correctly, and in accordance with established schedules and inventory lists.The Materials Supervisor will coordinate material control systems, inbound/outbound shipments, and...

  • Customer Service Representative

    7 days ago

    Georgetown, Kentucky, United States Walmart Full time

    About WalmartAt Walmart, we're dedicated to helping people save money and live better - anytime and anywhere - in retail stores, online, and through their mobile devices.Job DescriptionWe're looking for a skilled Customer Service Representative to join our team as an Online Order Filler & Delivery at one of our stores. As an essential member of our team,...

  • Customer Service Team Lead

    5 days ago

    Georgetown, Kentucky, United States Brenntag Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Team Lead to join our team in Georgetown, USA. As a key member of our customer service team, you will be responsible for driving measurable improvements to increase service metrics and financial outcomes.You will lead cross-functional teams to achieve organizational business objectives and...

  • Customer Service Team Member

    7 days ago

    Georgetown, Kentucky, United States Walmart Full time

    The Customer Service Team Member position at Walmart offers an exciting opportunity to join a talented group of individuals dedicated to delivering exceptional customer experiences.Main ResponsibilitiesIn this role, you will:Provide top-notch support to customers, answering their questions, and resolving any concerns in a friendly and professional...

  • Production Supervisor

    4 weeks ago

    Georgetown, Kentucky, United States Aerotek Full time

    Job Title: Production Supervisor ($55,000-$75,000)Job DescriptionReporting to the Assistant Manager of Operations, the Forge Supervisor is responsible for the supervision of assigned shift personnel and overseeing forging operations.ResponsibilitiesSupervise assigned shift personnel.Oversee forging operations.Ensure efficient and productive...

  • Customer Satisfaction Director

    5 days ago

    Georgetown, Kentucky, United States Peoplelink Staffing Full time

    About the TeamWe are a team of experienced professionals dedicated to providing exceptional quality sort and containment services to our customers. Our team values innovation, customer satisfaction, and collaboration. As an Operations Manager, you will join a dynamic team that is passionate about delivering results and exceeding customer expectations. You...

  • Customer Service Clerk Opportunity

    4 hours ago

    Georgetown, Kentucky, United States Walmart Full time

    We are seeking a dedicated Customer Service Clerk to join our team at Walmart. In this role, you will be responsible for providing exceptional customer service by answering questions, resolving issues, and helping customers find the products they need.You will also be responsible for maintaining a clean and organized store environment by restocking shelves,...

  • Customer Service Coordinator

    5 days ago

    Georgetown, Kentucky, United States Hamilton-Ryker Full time

    Job OverviewHiring for a dynamic position as a CUSTOMER SERVICE COORDINATOR at Hamilton-Ryker. About the RoleThe ideal candidate will provide exceptional customer service to logistics customers and suppliers, ensuring seamless communication and efficient resolution of issues.Deliver high-quality customer service through effective communication, empathy, and...

  • Transportation Engineer Supervisor

    4 days ago

    Georgetown, Kentucky, United States Commonwealth of Kentucky Full time

    The Kentucky Transportation Cabinet is committed to meeting or exceeding the needs and expectations of our customers. Our focus is on people: our customers, our employees, and our partners. We will continually improve both the delivery of our product Transportation, Engineer, Supervisor, Transport, Surveyor, Operations

  • Customer Service Representative

    3 days ago

    Georgetown, Kentucky, United States Pilot Flying J Full time

    Pilot Flying J - 110 TRIPORT ROAD is hiring a Customer Service Representative to provide exceptional customer experiences. As a Customer Service Representative, you will be responsible for delivering fast and friendly service at the sales counter, managing shelves and inventory, and maintaining the overall appearance and cleanliness of the store. If you have...