Client Engagement Specialist

3 months ago

Nashville, United States The Anderson Group Real Estate Full time
Description

Are you ready to join a dynamic team in Nashville, TN, as a full-time Client Engagement Specialist? We're looking for a motivated individual to make a meaningful impact in the thriving real estate industry. In this role, you'll be the first point of contact for potential and past clients, helping to set appointments for those looking to buy or sell properties.

Your responsibilities will include identifying, nurturing, and closing real estate opportunities, and managing outbound and inbound communications through calls, emails, and chats. The ideal candidate will have strong persuasive skills, confidence, and keen attention to detail.

We're committed to your success by providing the tools and support you need to excel. If you're a driven professional looking to advance your career, this is your chance to join a winning team

Apply today and start your journey with us.

Responsibilities

•Engage promptly with leads to drive business growth and ensure timely responses
•Establish strong connections with prospects and clients by gathering relevant property information, addressing concerns, and finalizing deals
•Manage leads efficiently through a CRM system, ensuring meticulous follow-ups until successful deal closures
•Document and communicate crucial information from potential sellers to facilitate seamless transitions for colleagues
•Foster meaningful conversations with potential sellers, adapting to their communication styles while discussing their properties
•Handle sensitive subjects like motivation, pricing, and expectations with empathy and direct communication
•Conduct thorough research, site visits, and property value analysis to inform decision-making processes
•Prepare essential documents such as letters of intent, market research reports, contracts, and administrative paperwork well in advance of transactions
•Collect and assess diverse market and property data to support informed decision-making within The Anderson Group
•Utilize various systems and scheduling tools proficiently to maximize opportunities
•Demonstrate strong quantitative and analytical skills, effective communication through internet research, and excellent organizational abilities
•Display sound judgment and perform effectively in high-pressure situations, drawing upon extensive knowledge of real estate transactions

Qualifications

Preferred qualifications:
•Bachelor's degree in Real Estate, Sales, Business, or a related field of study
•2-3 years of experience in an inside sales role
•Strong drive and passion for real estate asset selling, goal-oriented, and a desire for continuous learning in the industry

Desired skills and abilities:
•Excellent communication skills, both oral and written, with a particular emphasis on strong phone skills and the ability to set and close appointments over the phone
•Serve as a mediator between sellers and buyers to ensure a smooth transaction process
•Efficiently manage working hours, prioritizing immediate, time-sensitive opportunities before transitioning to other tasks such as lead follow-up and property owner contact
•Demonstrate a desire to help people, coupled with confidence and determination to navigate challenges, steer conversations, and achieve desired outcomes
•Effective prioritization and project management abilities, including the ability to handle frequent changes professionally and follow through on tasks in a timely manner
•Interest in developing research and communication skills
•Previous experience in sales or telemarketing is preferred
•Proficiency in common computer applications, including the ability to create formulas for spreadsheet analysis

The position is located in Nashville, TN and is an in-office position.

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