Customer Service Representative

2 months ago

Pooler, United States NORMA Precision Full time
POSITION SUMMARY:

Primary duties include initiating calls to potential clients, handling customer inquiries, promoting and selling ammunition and tracking sales orders. This position requires attention to detail and ability to maintain and organize documentation.

Essential Duties and Responsibilities:
  • Develop, solicit and close new accounts, generate sales quotations, and handle customer inquiries.
  • Work with team members to support client's sales activities, generate sales leads, and support other personnel in marketing programs and closing business.
  • Support outside sales by entering sales orders into company software and tracking the timely shipment of orders.
  • Review and analyze sales trends and communicate information to management.
  • Achieve sales quotas set by management on monthly/quarterly/yearly basis.
  • Other duties may be assigned based on business needs.
Qualifications / Requirements
  • Firearms and Ammunition field knowledge preferred.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, weights, area, circumference, and volume.
  • Knowledge of MS Office and the Windows environment, including Word, Excel and Power Point.
  • Integrate knowledge of Norma Precision products, services & parts to be able to perform each essential duty satisfactorily.
  • Ability to work independently as well as under immediate supervision.
  • Applicants with attendance issues will not be considered
WORKING CONDITIONS:
  • Standard office environment in a temperature-controlled office.
  • Noise level is moderate and includes sounds of normal office equipment (computers, telephones, etc.)
  • Type and read on a computer; communicate in person, on telephone, through written correspondence. May require standing, stooping, reaching, pushing and pulling.
  • All offers of employment are conditioned upon successfully passing a drug test and background check.


WHY NORMA PRECISION INC?

Norma Precision Inc., recently acquired by Beretta Holding Company is newly located in beautiful Savannah, Georgia and is GROWING We are in the middle of building a strong team of collaborators, doers and problem solvers to cultivate a culture of excellence and innovation as we prepare to grow significantly in the next few years.

Norma Precision Inc. produces premium "Norma-branded" small arms ammunition and components for global military, law enforcement and everyday firearms enthusiasts. When you are a part of the Norma Precision Inc., you are part of a team that values people, entrepreneurial spirit and action, quality and purpose. We offer an excellent benefits package including generous paid leave, paid holidays, affordable health, prescription, dental, and vision insurance, life insurance, 401k with company matching contributions and discounts on company products.

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. The Company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

EQUAL OPPORTUNITY EMPLOYER

Norma Precision Inc. is an equal opportunity employer and encourages diversity. All employment offers are decided based on qualifications, merit and business need.

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