Practice Representative II

2 days ago


Pooler, Georgia, United States St. Joseph'sCandler Full time
Job Summary

As a Practice Representative II at St. Joseph's/Candler, you will serve as a liaison for incoming clients, providing exceptional customer service and ensuring a seamless experience. Your responsibilities will include collecting fees, answering calls, and maintaining open communication with the clerical team and practice manager. This role requires a highly motivated individual with strong people skills, a positive attitude, and the ability to work in a pressured environment.

Key Responsibilities
  • Perform eligibility checks and accurately input patient demographic and insurance information.
  • Schedule appointments and answer telephones with standard scripting.
  • Enter telephone messages and process incoming and outgoing documents.
  • Collect co-pays and balances on accounts and review patient reports.
  • Assist team members in reviewing daily batches and check deposits.

Requirements
  • High School Diploma - Preferred
  • 1 Year Office Practice Setting - Required
  • None Required for License & Certification

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