Customer Service Representative
2 months ago
Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection.Work Hours:Monday to Friday 8:00 AM-5:00 PM, and Two Saturdays from 9:00 AM-1:00 PM.Seniority Level:Entry LevelEmployment Type:Full-time Compensation: This hourly, non-exempt position pays from $18 to $21 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $38,440 and $52,555 annually, or more, depending on experience, overtime hours, and bonuses.To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:Ensure effective and efficient handling of customer transactions.Accurately record and maintain customer contact information and details.Build and maintain strong customer relationships on behalf of the company.Handle inbound sales calls and initiate outbound sales calls as necessary.Consistently follow up on commitments made to customers in a timely manner.Monitor stock levels to facilitate effective handling of customer orders.Assist customers in determining their order requirements and needed services.Appropriately identify and escalate any customer issues as they arise.Provide price quotes, credit terms, and process sales orders accurately.Process sales transactions and handle payments accurately and efficiently.Coordinate trucking and delivery of materials to customers based on delivery schedules.Create shipping orders and packing lists as needed.Address any customer issues that may arise during the delivery process.Provide support to the Sales Representatives as needed.Demonstrate a customer-focused approach, effective collaboration, and clear communication within the team.Maintain up-to-date knowledge of company products and services.Perform any additional duties as required or requested. Additionally the candidate must meet the following Education and/or Experience requirements:High School Education Required. Some college work completed preferred.Minimum 2 years’ customer service experience.Clear communication with the ability to use positive language.Attentiveness.Proven ability to handle multiple tasks at once.Goal oriented focus.Good mathematical skills; ability to do calculations quickly.Demonstrated experience with the use of PCs, along with the ability to navigate in a multi-window based environment.Intermediate skills in MS Outlook, Word and Excel.Bilingual is (Spanish) preferred This role has the following physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently sits and may occasionally stand or walk. The employee must occasionally lift, pull and move up to 25 pounds. Specific vision abilities required by this job include close vision. Benefits: MSI offers a comprehensive benefits package that includes: Referral, Holiday, and Annual Bonuses Annual pay increases Paid Time Off Medical, Dental, and Vision Insurance Company-paid Short Term and Long Term disability; Company-paid Life Insurance Tuition Reimbursement Traditional and Roth 401(k) plans with company matching contributions Charitable donation matching programs Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests. About MSI: Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents. Over the years, MSI has been the recipient of many prestigious awards including: Top 5 fastest growing companies - OC Business Journal Supplier Diversity Award - Home Depot #1 Flooring Distributor multiple years in a row - Floor Covering Weekly Top Workplaces Award winner multiple times - Top Workplaces MSI Founder named the Entrepreneur of the Year - Ernst and Young MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.
-
Customer Service Representative
4 days ago
Pooler, Georgia, United States Americold Full timeAt Americold, we are seeking a highly skilled Customer Service Representative to join our team. As a representative, you will be responsible for providing exceptional customer service by responding to all customer inquiries and complaints in a timely and professional manner. This includes reporting customer feedback to management and ensuring that all...
-
Customer Service Representative
2 weeks ago
Pooler, Georgia, United States Drury Hotels Company, LLC Full timeAt Drury Hotels, we're looking for a friendly and organized Customer Service Representative to join our team. This role is perfect for someone who enjoys working with the public and can multitask with ease.As a Customer Service Representative, you will be the face of our hotel, providing exceptional service to our guests and ensuring their stay with us is...
-
Customer Service Representative
4 weeks ago
Pooler, Georgia, United States Wayback Burgers (Tanger Outlets Blvd) Full timeJob SummaryWe are seeking a skilled and energetic Customer Service Representative to join our team at Wayback Burgers located at Tanger Outlets Blvd. As a key member of our staff, you will be responsible for providing exceptional customer service, preparing food products, and maintaining a clean and organized work environment.
-
Customer Service Representative
2 weeks ago
Pooler, United States TRC Talent Solutions Full timeJob Title: Customer Care Representative Job Type: On-Site, Full time, Direct Hire Location: Pooler, GA Salary: $24/hour Schedule: 7 AM-4 PM or 8 AM-5 PM Position Overview: TRC Talent Solutions is seeking a highly motivated, customer-focused Customer Care Representative to join our clients' team in Pooler, GA. The ideal candidate will have at least 3-5 years...
-
Customer Service Representative
1 week ago
Pooler, Georgia, United States Arby's - Pooler Full timeAbout Arby's - PoolerWe are a fast-paced restaurant seeking a dedicated individual to join our team as a Customer Service Representative. As a valued member of our team, you will have the opportunity to work in a dynamic environment where no two days are ever the same.Salary InformationThe estimated annual salary for this position is $25,000-$30,000,...
-
Customer Service Representative
2 days ago
Pooler, United States TRC Talent Solutions Full timeJob Title: Customer Care RepresentativeJob Type: On-Site, Full time, Direct HireLocation: Pooler, GASalary: $24/hourSchedule: 7 AM-4 PM or 8 AM-5 PMPosition Overview:TRC Talent Solutions is seeking a highly motivated, customer-focused Customer Care Representative to join our clients' team in Pooler, GA. The ideal candidate will have at least 3-5 years of...
-
Customer Service Representative
2 weeks ago
Pooler, United States TRC Talent Solutions Full timeJob Title: Customer Care RepresentativeJob Type: On-Site, Full time, Direct HireLocation: Pooler, GASalary: $24/hourSchedule: 7 AM-4 PM or 8 AM-5 PMPosition Overview:TRC Talent Solutions is seeking a highly motivated, customer-focused Customer Care Representative to join our clients' team in Pooler, GA. The ideal candidate will have at least 3-5 years of...
-
Customer Service Representative
2 weeks ago
Pooler, Georgia, United States Americold Full timeAmericold is looking for a skilled Customer Service Representative to join their team. This role offers an estimated salary of $45,000 - $60,000 per year.The ideal candidate will have excellent communication skills and be able to respond promptly to customer inquiries. Key responsibilities include:Responding to all customer complaints concerning work-orders,...
-
Customer Service Representative
4 days ago
Pooler, Georgia, United States Wal-Mart Stores , Inc. Full time**Job Summary:**We are seeking a friendly and efficient Customer Service Representative to join our team at Wal-Mart Stores, Inc. As a key member of our store team, you will play a vital role in providing excellent customer service and ensuring a positive shopping experience for our customers.Compensation:The hourly wage range for this position is $14.00 to...
-
Customer Service Representative
5 days ago
Pooler, Georgia, United States FASTSIGNS #43301 Full timeJob OverviewWe are seeking a Customer Service Representative to join our team at FASTSIGNS #43301. This role is perfect for individuals who enjoy working with people, providing excellent customer service, and helping others solve problems.Key Responsibilities:Contact current and prospective customers via phone, email, in-person, and at their place of...
-
Customer Service Representative
4 days ago
Pooler, Georgia, United States Jim 'N Nick's Full timeJim 'N Nick's is seeking a Customer Service Representative to join our drive-thru team. As a key member of our staff, you'll be responsible for providing exceptional customer experiences while maintaining high standards of quality and safety.About the RoleThis is a full-time position that requires a positive attitude, excellent communication skills, and the...
-
Customer Service Representative
2 weeks ago
Pooler, Georgia, United States Dave & Buster Full timeCompany Overview: As a leading entertainment destination, Dave & Busters offers an exciting work environment where you can provide top-notch service to our guests. We are currently seeking a talented individual to join our team as a Customer Service Representative.">Job Description: In this role, you will be responsible for providing timely and accurate...
-
Customer Service Representative
4 days ago
Pooler, Georgia, United States Livingood's Appliance and Bedding Full timeJob DescriptionLivingood's Appliance and Bedding is seeking an experienced Customer Service Representative/Scheduling Coordinator to join our team in Savannah. As a key member of our customer service team, you will be responsible for interacting with customers, scheduling services, and filing completed service tickets.Responsibilities* Provide exceptional...
-
Customer Service Representative
3 weeks ago
Pooler, United States Holman Logistics Full timeESSENTIAL FUNCTIONS Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s): •Processes a high volume of...
-
Pooler, Georgia, United States Livingood's Appliance and Bedding Full timeAbout the RoleWe are seeking a skilled and reliable Customer Service Representative/Scheduler to join our team at Livingood's Appliance and Bedding. As a key member of our customer service team, you will be responsible for interacting with customers in a friendly and professional manner, scheduling service on their home appliances, and ensuring that all...
-
Customer Service Representative
4 weeks ago
Pooler, Georgia, United States Car Wash Express, Inc. Full timeWe are seeking a Customer Service Specialist to join our team at Car Wash Express, Inc. in SouthEast GA.Salary and BenefitsOur company offers a competitive salary of $12 to $18.00 per hour, along with various benefits including free car washes, quarterly uniform allowance, level-up cell phone reimbursement, and level-up health care reimbursement.About the...
-
Customer Experience Representative
2 weeks ago
Pooler, Georgia, United States Old Navy Full time**Job Summary**We are seeking an experienced Customer Experience Representative to join our Old Navy team.This role is ideal for someone who is passionate about apparel and fashion trends, and is eager to deliver exceptional customer service while working in a fast-paced retail environment.
-
Customer Care Representative
4 weeks ago
Pooler, United States TRC Talent Solutions Full timeJob DescriptionJob DescriptionJob Title: Customer Care RepresentativeJob Type: On-Site, Full time, Direct HireLocation: Pooler, GASalary: $24/hourSchedule: 7 AM-4 PM or 8 AM-5 PMPosition Overview:TRC Talent Solutions is seeking a highly motivated, customer-focused Customer Care Representative to join our clients' team in Pooler, GA. The ideal candidate...
-
Customer Service Representative
4 weeks ago
Pooler, Georgia, United States Car Wash Express, Inc. Full timeWe are a leading provider of car wash services in SouthEast GA. At Car Wash Express, Inc., we value our customers and strive to provide them with exceptional service.About the JobAs a Customer Service Specialist at Car Wash Express, Inc., you will be responsible for assisting customers, completing daily tasks, processing vehicles through the car wash,...
-
Customer Care Representative
3 weeks ago
Pooler, United States Advantage Resourcing Full timeAdvantage Resourcing is seeking a dedicated and motivated Customer Care Representative to join our team in Pooler, GA. We are committed to helping you reach your career and financial goals by providing the encouragement, support, and resources you need to thrive. Apply today and be part of a collaborative team that values your success! Pay: $16-$20/hr ...
