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Front Office Supervisor
1 month ago
Job Description - Front Office Supervisor - DoubleTree by Hilton Hotel Seattle Airport (HOT0ATVR) Job Description Front Office Supervisor - DoubleTree by Hilton Hotel Seattle Airport ( Job Number: HOT0ATVR ) Work Locations Work Locations : Doubletree by Hilton Seattle Airport 18740 International Boulevard Seattle 98188 The Doubletree Seattle Airport is looking for their next Front Office Supervisor If you're looking to take the next step in your hospitality journey this is the right direction where you will be gaining experience leading an amazing team Our 850 room Hotel is right off Route 99, next to Seattle-Tacoma International Airport., and 15 miles from Downtown Seattle TheLink Light Rail station is two blocks from our door. This Supervisor will work closely with the Director of Front office operations and will be responsible for assigning work and ensuring the completion of daily tasks in Front Office operation. The ideal candidate for this role will possess: Minimum 1 year of Front Desk Experience Excellent communication and organizational skills Strong leadership skills What will I be doing? As a Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner Support and assist team members in handling guest inquiries and requests and in resolving guest complaints Schedule, assign daily work, lead pre-shift meetings, inform and train team members Monitor, observe and assist in evaluating team member performance Monitor lobby traffic and adjust staffing accordingly What are we looking for? - Full availability to work various shifts, potential overnight shifts as needed - 1 Year hotel experience preferred Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Customer Focus What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage – for you and your family Vision, Dental, Life and Disability Insurance Mental Health Resources Sick Pay – Paid Time Off, 1 hour accrued after 40 hours worked Vacation – Paid Time Off, 40 hours awarded after first year of employment Go Hilton travel discount program: 100 nights of discounted travel per calendar year 401(k) plan Pension plan – Hilton to put $1.29 per hour you work Access to your pay when you need it through DailyPay Complimentary Duty Meals served in our Team Member Restaurant Employee Assistant Program Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Front Office Upselling Incentive Program – Commission based program paid out monthly and is based on upsell generated revenue. Revenue is calculated as time of guest check-out. Upsell revenue includes; room type upgrades, early check-in fee, late check out fees and late cancellation fees. Commission is calculated as follows: $1-$499 earns 5% commission $500-$999 earns 10% commission $1,000 or more earns 15% commission Hourly Range: $21.95-$21.95 Job Job : Guest Services, Operations, and Front Office #J-18808-Ljbffr
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Front Office Supervisor
2 weeks ago
Seattle, United States DoubleTree by Hilton Hotel Seattle Airport Full timeDescriptionThe Doubletree Seattle Airport is looking for their next Front Office Supervisor! If you're looking to take the next step in your hospitality journey this is the right direction where you will be gaining experience leading an amazing team! Our 850 room Hotel is right off Route 99, next to Seattle-Tacoma International Airport., and 15 miles from...
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Front Office Supervisor
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Seattle, Washington, United States Sonesta International Hotels Full timeJob SummaryThe Front Desk Supervisor is a key member of the hotel operations team, responsible for delivering exceptional guest experiences and ensuring the smooth operation of the front desk.Key ResponsibilitiesGuest Services: Provide personalized service to guests, responding to their needs and resolving any issues in a timely and professional manner.Front...
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Front Office Supervisor
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Front Office Operations Supervisor
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Seattle, Washington, United States Marriott Hotels & Resorts Full timeJoin our team in a pivotal leadership positionAs a Front Office Operations Supervisor, you will play a crucial role in ensuring the smooth functioning of our front desk and guest services. Your responsibilities will include:Overseeing Daily Operations: Guide and manage the daily activities of the front office team to ensure seamless service delivery.Team...
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Seattle, United States Choice Hotels Full timeChoice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper...
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Front Office Supervisor
1 month ago
Seattle, United States Hilton Hotels & Resorts Full time. As a Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel"s continuing effort to deliver outstanding guest service and financial profitability. Sp Office Supervisor, Hotel, Office, Supervisor, Hospitality, Business Services, Team Member
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Front Office Supervisor
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Seattle, Washington, United States Kimpton Hotels & Restaurants Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to lead our Front Office operations and provide exceptional guest service. As a key member of our team, you will be responsible for ensuring a seamless and memorable experience for our guests.Key ResponsibilitiesLead all aspects of Front Office operations, including guest...
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Junior Front Office Supervisor
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Seattle, Washington, United States Marriott Hotels & Resorts Full timeOpportunity for a Junior Management PositionWe are seeking a dedicated individual to take on the role of Assistant Front Desk Manager. This position involves:Overseeing Daily Operations: Supervise and assist with the daily activities of the front desk team.Managing Front Office Functions: Ensure smooth operations of the front office, including Bell/Door...
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Junior Front Office Supervisor
1 week ago
Seattle, Washington, United States Marriott Hotels & Resorts Full timeOpportunity for a Junior Management PositionWe are seeking a dedicated individual to assist in overseeing our front office operations. This role includes:Guiding and supporting daily operational activitiesSupervising front desk functions, including Bell/Door Staff, Switchboard, and Guest ServicesEnsuring exceptional customer service experiences for all...
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Front Desk Supervisor
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Seattle, United States InnVentures IVI LP Full time**Residence Inn Seattle Lake Union is thrilled to offer following benefits!** * **Signing Bonus of up to $1,000** * **Competitive Pay** * **Affordable Health Care for employee and dependents** * **Complimentary parking for employees** * **Discounted Bus Pass** **OUR STORY:** If you are looking for a career where you feel supported, then apply now!...
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Front Office Manager
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Seattle, United States Marriott International Full timeJOB SUMMARY Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure...
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Front Office Manager
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Seattle, United States Sheraton Hotels & Resorts Full timeJOB SUMMARY Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure...
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Front Office Manager
2 weeks ago
Seattle, United States Marriott International Full timeAdditional Information $1,000 Sign On BonusJob Number 24148358Job Category Rooms & Guest Services OperationsLocation Sheraton Grand Seattle, 1400 6th Ave, Seattle, Washington, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for all front office functions and staff. Areas of...
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Front Desk Supervisor
1 month ago
Seattle, United States FAIRMONT Full timeJob DescriptionJob DescriptionCompany DescriptionLocated in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of...
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Front Desk Supervisor
1 month ago
Seattle, United States The Fairmont Hotel Full timeCompany Description Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of Seattle. Job Description Under the direction of...
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Front Desk Supervisor
3 days ago
Seattle, United States Sonesta International Hotels Full timeJob Description Summary The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for the Operations Manager. The main focus of the role is the training, supervising, and...
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Front Desk Supervisor
2 weeks ago
Seattle, United States Sonesta International Hotels Full timeJob Description Summary The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for the Operations Manager. The main focus of the role is the training, supervising, and...
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Front Desk Supervisor
2 weeks ago
Seattle, United States Sonesta International Hotels Full timeJob Description Summary The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for the Operations Manager. The main focus of the role is the training, supervising, and...
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Front Office Coordinator
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Seattle, Washington, United States TEKsystems Full timeJob OverviewTEKsystems is in search of a Corporate Front Office Coordinator for a prominent Multi-National Technology Organization. If you are an enthusiastic professional eager to contribute to operational excellence through practical experience, we invite you to explore this opportunity.Position Overview:Assist with administrative responsibilities...