Data Entry Customer Service Rep

3 weeks ago

Tampa, United States Hustle Notice Biz Full time
Data Entry Customer Service Rep

Department: The One Agency

Employment Type: Full Time

Location: Tampa, FL

Compensation: $16.50 - $25.00 / hour

Description

Job Title: Data Entry Customer Service

Company: The One Agency

Location: Tampa, FL

Job Description: We are looking for a motivated and organized individual to join our team as an Data Entry / Customer Service Representative. In this role, you will handle client inquiries and ensure accurate and efficient data management while working in a dynamic office environment.

Key Responsibilities
  • Accurately enter, update, and maintain client information in company systems.
  • Respond to client inquiries in person, by phone, and via email in a professional and timely manner.
  • Verify and cross-check data entries to ensure accuracy and compliance with company policies.
  • Provide clients with assistance on account updates, billing questions, and general information about services.
  • Collaborate with team members to enhance customer satisfaction and streamline processes.
  • Assist with administrative tasks such as generating reports and organizing documentation.
  • Protect client confidentiality by managing sensitive information securely.
Skills, Knowledge and Expertise
  • High school diploma or equivalent
  • Strong organizational skills with a high level of attention to detail.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office and data entry software.
  • Ability to multitask and work effectively in a fast-paced environment.
  • A professional and client-focused attitude.
Benefits
  • Competitive salary
  • Health, dental, and vision insurance
  • Retirement savings plan
  • Paid time off and holidays
  • Opportunities for professional development and advancement
  • Supportive and collaborative work environment

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