Customer Service Representative
4 weeks ago
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. Job Description The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurance companies while providing all components of administrative support for the Repair Facility Team. $23 - 27 / Hour Key Job Responsibilities Ensure consistent execution of WOW (Wow Operating Way) plan. Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system) Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation in order to dissemble vehicles for repairs. Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). Records all communication with customers or insurance partners during the repair process using CCC One notes and selecting the appropriate communication type. Confirms car rental information and updates CCC One with rental car usage information. Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One. Education And/or Experience Required High School Diploma or GED (General Education Diploma) Minimum: 1 year experience in a similar role such as administration assistant. Preferred: 1 year in an auto body or similar work environment including previous customer service experience. Required Skills/Abilities Ability to function well in a fast-paced environment, demonstrating multitasking ability while under pressure. Strong attention to detail with a high degree of accuracy. Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service. Other Requirements Valid driver’s license. Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: Competitive Pay Plans Medical, Prescription Drug, Dental & Vision Insurance 401(k) Retirement Plan with company match Employer Paid Short-Term Disability & Life Insurance Paid Vacation & Holidays Continuing Education Opportunities Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract. About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. #J-18808-Ljbffr
-
Customer Service Representative
1 month ago
Bristol, United States Advanced Call Center Technologies Full timeAdvanced Call Center Technologies is seeking Customer Service Representatives to join our teams in Bristol, Kingsport, and Johnson City TN! ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed when you do! In this role you will be the voice of the company,...
-
Customer Service/Service Department Representative
2 months ago
Bristol, United States Okna windows Full timeJob DescriptionJob DescriptionCustomer Service/Service Department RepresentativeOKNA WindowsBristol, PAFull-TimeBenefits: 401k, medical, dental, visionJob DescriptionObjectives:Provide product support services that satisfy the expectations of OKNA dealers and customers.Requirements:Maintain expertise in the OKNA product line to be able to assist customers in...
-
Customer Service Representative
2 weeks ago
Bristol, Connecticut, United States Taco Bell Full timePosition OverviewAs a Customer Service Representative, your primary responsibilities will include:Providing exceptional service to every customer with a friendly, efficient, and positive demeanorAccurately processing ordersManaging cash transactionsMaintaining a clean, organized, and well-stocked work areaKey Qualifications:Professional appearance and...
-
Customer Service Representative
1 week ago
Bristol, Connecticut, United States Taco Bell Full timePosition OverviewAs a Customer Service Representative, your primary responsibilities will include:Providing exceptional service to each guest with a friendly, prompt, and enthusiastic demeanorProcessing customer orders accuratelyManaging cash transactions efficientlyMaintaining a clean, organized, and well-stocked work areaRequired Qualifications:Strong...
-
Customer Service Representative
3 days ago
Bristol, Connecticut, United States Derwin Griffith - State Farm Agent Full timeJob Description**Position Overview:**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Derwin Griffith - State Farm Agent. As a key member of our team, you will be responsible for establishing strong relationships with our customers and providing them with exceptional...
-
Customer Service Representative
2 months ago
Bristol, United States Midas - AMG Enterprises Full timeJob DescriptionJob DescriptionBenefits:401(k)Health insuranceOpportunity for advancement At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.We are looking for automotive service...
-
Customer Service Representative
2 days ago
Bristol, Pennsylvania, United States Lenox Corporation Full timeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Lenox Corporation. As a key member of our Call Center Operations, you will be responsible for delivering exceptional customer service and support to our end consumers.Key Responsibilities:Provide timely and effective customer service via...
-
Customer Service Representative
3 days ago
Bristol, Virginia, United States Point Broadband Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their overall satisfaction with our products and services.Key...
-
Customer Service Representative
2 months ago
Bristol, United States DuBois Chemicals Full time**Customer Service Representative** Bristol, PA 19007, USA Req #471 Monday, April 26, 2021 For nearly 100 years, DuBois has delivered improved product quality and lower costs to customers in target industries. We combine advanced chemistry, equipment solutions, manufacturing process knowledge, and local technical service to create unsurpassed value. JOB...
-
Customer Service Representative
3 weeks ago
Bristol, United States Uline Full timeWashington Branch Pay: From $22 to $26 per hour Location: 3131 Hogum Bay Road NE, Lacey, WA 98516 - Just a 30-minute drive to Lacey from Tacoma! Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new...
-
Customer Service Representative
4 days ago
Bristol, Connecticut, United States Firehouse Subs Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our restaurant team, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and contributing to the overall success of our restaurant.Key...
-
Customer Service Representative
2 days ago
Bristol, Connecticut, United States Firehouse Subs Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our restaurant team, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and contributing to the overall success of our restaurant.Key...
-
Customer Service Representative
2 months ago
Bristol, United States Superior Comfort Full timeOverview: Mission: Join our team as a Customer Service Representative and become the face of Superior. In this role, you will be instrumental in ensuring our customers receive exceptional service and support. You will handle inquiries, resolve issues, and provide valuable assistance, ensuring customer satisfaction with our products and services. Your...
-
Customer Service Representative
3 months ago
Bristol, United States Metrobank Full time**Customer Service Representative - Bristol** * **Team:** Retail & Business Banking * **Location:** Bristol Broadmead * **County:** Bristol * **Starting salary (depending on your level of experience) from circa:** 20,300 * **Ref:** 13599 * **Closing Date:** 22-Jul-2021 + Greeting and welcoming customers + Finding solutions for customers and advising them on...
-
Delivery Driver and Customer Service Representative
3 months ago
Bristol, United States Careers at Gentell Full timeJob DescriptionJob DescriptionDescription:Gentell is one of the largest vertically integrated wound care companies in the world. Based in Yardley, PA and with offices, distribution centers and manufacturing plants around the world, our purpose is to make a positive difference in the quality of life for the injured, the chronically ill and those near the end...
-
Customer Service Representative
4 days ago
Bristol, Connecticut, United States Midas - AMG Enterprises Full timeJob OverviewMidas - AMG Enterprises is seeking a highly skilled and customer-focused Service Ambassador to join our team. As a key member of our service department, you will be responsible for delivering exceptional customer experiences while ensuring the highest level of service quality.Key ResponsibilitiesCustomer Service: Provide top-notch customer...
-
Customer Service Representative
23 hours ago
Bristol, Tennessee, United States Friendship Automotive Full timeAt Friendship Automotive, we're committed to delivering exceptional customer experiences. As a key member of our Service Team, you'll play a vital role in ensuring our customers receive top-notch service. We're seeking a skilled Appointment Coordinator to join our team and contribute to our mission of providing outstanding customer...
-
Customer Service Representative
2 weeks ago
Bristol, Pennsylvania, United States PA Locations- Coopersburg, Pottstown, Bristol Full timeJob OverviewPOSITION SUMMARYThe role involves ensuring that clients are welcomed warmly and courteously, managing customer repair requests, estimating repair costs within established parameters, and overseeing service orders. The position also supports the Service department with administrative tasks, including necessary documentation for warranties, policy...
-
Apprentice Customer Service Representative
2 months ago
Bristol, United States Metrobank Full time**Apprentice Customer Service Representative - Bristol** * **Team:** Retail & Business Banking * **Location:** Bristol Broadmead * **County:** Bristol * **Starting salary (depending on your level of experience) from circa:** 18,270 * **Ref:** 13329 * **Closing Date:** 12-May-2021 + Greeting and welcoming customers + Finding solutions for customers and...
-
Customer Service Representative
3 days ago
Bristol, Tennessee, United States Wickes Full timeAbout WickesWickes is a leading home improvement retailer, dedicated to providing high-quality products and exceptional customer service. As a Customer Service Assistant, you will play a vital role in delivering this promise to our customers.Key ResponsibilitiesProvide exceptional customer service, responding to customer queries and resolving issues in a...