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Customer Service Representative

2 months ago

Sioux Falls, United States Core-Mark Full time

Company Description Start-to-finish manufacturing, packing, and distribution of best-in-class, grab-and-go items to drive growth to a customer's bottom line - this is the dynamic and delicious world of Mountain Manufacturing. With the latest array of in-house manufactured food, snack, and beverage offerings, customers can choose products from a family of name brands or create their own custom-made, private label products to stand out in the market. Job Description We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more. Growth opportunities performing essential work to support America's food distribution system. Safe and inclusive working environment, including culture of rewards, recognition, and respect. Position Purpose: Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deals with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors, and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and performs any duty assigned to best serve the company. Responsibilities may include, but are not limited to: Input customer orders. Input customer credits. Input order and invoicing information accurately and in a timely manner. Assist customers with orders and problems. Contact vendors and request samples for customers. Provide informative and professional assistance when working with the public, customers, vendors, and co-workers. Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary. Attend training and Customer Service meetings. Perform other related duties as assigned. Required Qualifications High School Diploma/GED or Equivalent. 6 - 12 months customer service, call center, and/or related area. Preferred Qualifications 1 - 2 years customer service, call center, and/or related area within the foodservice industry. EEO Statement Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state, and federal laws and regulations. #J-18808-Ljbffr